Lenovo B460e Lenovo B460e User Guide V1.0 - Page 30

Troubleshooting, Other problems, For more technical support

Page 30 highlights

Chapter 5. Troubleshooting Other problems Your computer does not respond. • To turn off your computer, press and hold the power button for 4 seconds or more. If the computer still does not respond, remove the AC adapter and the battery. • Your computer might lock when it enters sleep mode during a communication operation. Disable the sleep timer when you are working on the network. The computer does not start from a device you want. • See the Boot menu of the BIOS setup utility. Make sure that the Boot priority order in the BIOS setup utility is set so that the computer starts from the device you want. • Also make sure that the device from which the computer starts is enabled. In the Boot menu in the BIOS setup utility, make sure that the device is included in the Boot priority order list. • Press F12 when the Lenovo logo appears on the screen while the computer is starting up to select the device you want the computer starts from. The connected external device does • Do not connect or disconnect any external device cables other than not work. USB while the computer power is on; otherwise, you might damage your computer. • When using a high power consumption external devices such as an external USB optical disk drive, use external device power adapter. Otherwise, the device may not be recognized, or system shut down may result. For more technical support, please visit consumer product website http://consumersupport.lenovo.com. 26

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26
Chapter 5. Troubleshooting
For more technical support, please visit consumer product website
.
Other problems
Your computer does not respond.
To turn off your computer, press and hold the power button for 4
seconds or more. If the computer still does not respond, remove the
AC adapter and the battery.
Your computer might lock when it enters sleep mode during a
communication operation. Disable the sleep timer when you are
working on the network.
The computer does not start from a
device you want.
See the
Boot
menu of the BIOS setup utility. Make sure that the
Boot
priority order
in the BIOS setup utility is set so that the computer
starts from the device you want.
Also make sure that the device from which the computer starts is
enabled. In the
Boot
menu in the BIOS setup utility, make sure that
the device is included in the
Boot priority order
list.
Press
F12
when the Lenovo logo appears on the screen while the
computer is starting up to select the device you want the computer
starts from.
The connected external device does
not work.
Do not connect or disconnect any external device cables other than
USB while the computer power is on; otherwise, you might damage
your computer.
When using a high power consumption external devices such as an
external USB optical disk drive, use external device power adapter.
Otherwise, the device may not be recognized, or system shut down
may result.