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Appendix C. Lenovo limited warranty, Product Exchange Service

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Appendix C. Lenovo limited warranty 5 Product Exchange Service Under Product Exchange Service, Lenovo will ship a replacement product to your location. You are responsible for its installation and verification of its operation. The replacement product becomes your property in exchange for the failed product, which becomes the property of Lenovo. You must pack the failed product in the shipping carton used to ship the replacement product and return it to Lenovo. Transportation charges, both ways, are paid by Lenovo. Failure to use the carton in which the replacement product was received may result in your responsibility for damage to the failed product during shipment. You may be charged for the replacement product if Lenovo does not receive the failed product within thirty (30) days of your receipt of the replacement product. 51

Section	Page
Important safety information	6
Important safety information	6
Chapter 1. Getting to know your computer	9
Top view	9
Left-side view	12
Right-side view	13
Front view	14
Bottom view	15
Chapter 2. Learning the basics	17
First use	17
Using AC adapter and battery	19
Using the touchpad	20
Using the keyboard	21
Special keys and buttons	23
System status indicators	24
Securing your computer	25
Connecting external devices	26
Chapter 3. Using the computer network	28
Wired connection	28
Wireless connection	29
Chapter 4. OneKey Rescue System	30
OneKey Rescue System	30
Chapter 5. Troubleshooting	31
Frequently asked questions	31
Troubleshooting	33
Chapter 6. Upgrading and replacing devices	37
Replacing the battery	37
Replacing the hard disk drive	38
Replacing memory	40
Removing the optical drive	42
Appendix A. Getting help and service	44
Getting help on the Web	44
Calling the customer support center	44
Getting help around the world	45
Lenovo warranty service telephone numbers	46
Appendix B. Use and care information	47
Caring your computer	47
Accessibility and comfort	50
Maintenance	51
Appendix C. Lenovo limited warranty	53
Warranty information	57
Appendix D. Customer replaceable units (CRUs)	60
Appendix E. Notices	61
Notices	61
ENERGY STAR model information	63
Wireless related information	64
Electronic emissions notices	66
WEEE and recycling statements	69
Turkish statement of compliance	69
EU WEEE statements	70
Japan recycling statements	70
Notice for users in the U.S.A.	71
Notice on deleting data from your hard disk	71
Appendix F. Lenovo regulatory notice	72
Lenovo regulatory notice	72
Appendix G. Features and specifications	111
Trademarks	112

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Appendix C. Lenovo limited warranty

Product Exchange Service

Under Product Exchange Service, Lenovo will ship a replacement product to your location. You

are responsible for its installation and verification of its operation. The replacement product

becomes your property in exchange for the failed product, which becomes the property of

Lenovo. You must pack the failed product in the shipping carton used to ship the replacement

product and return it to Lenovo. Transportation charges, both ways, are paid by Lenovo. Failure

to use the carton in which the replacement product was received may result in your

responsibility for damage to the failed product during shipment. You may be charged for the

replacement product if Lenovo does not receive the failed product within thirty (30) days of

your receipt of the replacement product.