Lenovo PC 300PL IBM PC300GL User Guide 6563, 6564, 6574 - Page 134

Serial-port problems, Printer problems

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Serial-port problems Serial-port problems The serial port cannot be accessed. Action Verify that: 1. Each port is assigned a unique address. For information on how to set a new port address, see Chapter 4, "Using the Configuration/Setup Utility program" on page 37 2. The serial-port adapter, if you added one, is properly installed and firmly seated. See Chapter 5, "Installing options" on page 57 for instructions on adding adapters. If you cannot correct the problem, have the computer serviced. Printer problems Printer problems The printer does not work. Action Verify that: 1. The printer is turned on and is online. 2. The printer signal cable is securely connected to the correct parallel, serial, or USB port on the computer. (See "Desktop model connections" on page 12 or "Tower model connections" on page 13 for the location of the parallel, serial, and USB ports.) Note: Non-IBM printer signal cables might cause unpredictable problems. 3. You have assigned the printer port correctly in your operating system or application program. 4. You have assigned the printer port correctly in the Configuration/Setup Utility program. For more information, see Chapter 4, "Using the Configuration/Setup Utility program" on page 37. 5. If the problem persists, run the tests described in the documentation that comes with your printer. If you cannot correct the problem, have the computer serviced. 116 PC 300GL User Guide

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Serial-port problems
Printer problems
Serial-port problems
Action
The serial port cannot be
accessed.
Verify that:
1.
Each port is assigned a unique address.
For
information on how to set a new port address, see
Chapter
4, “Using the Configuration/Setup Utility
program” on page
37
2.
The serial-port adapter, if you added one, is
properly installed and firmly seated.
See
Chapter
5, “Installing options” on page
57 for
instructions on adding adapters.
If you cannot correct the problem, have the computer
serviced.
Printer problems
Action
The printer does not
work.
Verify that:
1.
The printer is turned on and is online.
2.
The printer signal cable is securely connected to
the correct parallel, serial, or USB port on the
computer.
(See “Desktop model connections” on
page
12 or “Tower model connections” on page
13
for the location of the parallel, serial, and USB
ports.)
Note:
Non-IBM printer signal cables might cause
unpredictable problems.
3.
You have assigned the printer port correctly in
your operating system or application program.
4.
You have assigned the printer port correctly in the
Configuration/Setup Utility program.
For more
information, see Chapter
4, “Using the
Configuration/Setup Utility program” on page
37.
5.
If the problem persists, run the tests described in
the documentation that comes with your printer.
If you cannot correct the problem, have the computer
serviced.
116
PC 300GL User Guide