Lenovo PC 300PL IBM PC 300PL (6565) User Guide (including system setup and opt - Page 152

number operating system and hardware support, Network and server support line, Ordering support line

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You can purchase this service on a per-call basis, as a multiple-incident package, or as an annual contract with a 10-incident limit. For more information about purchasing Enhanced PC Support, see "Ordering support line services" on page 134. 900-number operating system and hardware support line In the U.S., if you prefer to obtain technical support on a pay-as-you-go basis, you can use the 900-number support line. The 900-number support line provides support for IBM PC products that are out of the warranty period. To access this support, call 1-900-555-CLUB (2582). You will be notified of the charge per minute. Network and server support line Network and Server Support is available for simple or complex networks made up of IBM servers and workstations using major network operating systems. In addition, many popular non-IBM adapters and network interface cards are supported. This service includes all of the features of the Enhanced PC Support Line, plus: Installing and configuring client workstations and servers Identifying system problems and correcting problems on the client or the server Using IBM and non-IBM network operating systems Interpreting documentation You can purchase this service on a per-call basis, as a multiple-incident package, or as an annual contract with a 10-incident limit. For more information about purchasing Network and Server Support, see "Ordering support line services." Ordering support line services Enhanced PC Support Line and Network and Server Support Line services are available for products on the Supported Products list. To receive a Supported Products list: In the U.S.: 1. Call 1-800-426-3395. 2. Select document number 11683 for Network and Server support. 3. Select document number 11682 for Enhanced PC support. 134 PC 300PL and PC 300GL User Guide

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You can purchase this service on a per-call basis, as a multiple-incident
package, or as an annual contract with a 10-incident limit.
For more
information about purchasing Enhanced PC Support, see “Ordering support
line services” on page
134.
900-number operating system and hardware support
line
In the U.S., if you prefer to obtain technical support on a pay-as-you-go
basis, you can use the 900-number support line.
The 900-number support
line provides support for IBM PC products that are out of the warranty
period.
To access this support, call 1-900-555-CLUB (2582).
You will be notified of
the charge per minute.
Network and server support line
Network and Server Support is available for simple or complex networks
made up of IBM servers and workstations using major network operating
systems.
In addition, many popular non-IBM adapters and network
interface cards are supported.
This service includes all of the features of the Enhanced PC Support Line,
plus:
±
Installing and configuring client workstations and servers
±
Identifying system problems and correcting problems on the client or
the server
±
Using IBM and non-IBM network operating systems
±
Interpreting documentation
You can purchase this service on a per-call basis, as a multiple-incident
package, or as an annual contract with a 10-incident limit.
For more
information about purchasing Network and Server Support, see “Ordering
support line services.”
Ordering support line services
Enhanced PC Support Line and Network and Server Support Line services
are available for products on the Supported Products list.
To receive a
Supported Products list:
±
In the U.S.:
1.
Call 1-800-426-3395.
2.
Select document number 11683 for Network and Server support.
3.
Select document number 11682 for Enhanced PC support.
134
PC 300PL and PC 300GL User Guide