Lenovo R500 Troubleshooting Guide - Page 26

Message, Solution, Enter

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Message 2100: Initialization error on HDD0 (Main hard disk drive) 2102: Initialization error on HDD1 (Ultrabay hard disk drive) 2110: Read error on HDD0 (Main hard disk drive) 2112: Read error on HDD1 (Ultrabay hard disk drive) The power-on password prompt The hard disk password prompt Solution The HDD or SSD is not working. Have the drive serviced. The HDD or SSD is not working. Have the drive serviced. The HDD or SSD is not working. Have the drive serviced. The HDD or SSD is not working. Have the drive serviced. A power-on password or a supervisor password is set. Type the password and press Enter to use the computer. If the power-on password is not accepted, a supervisor password might have been set. Type the supervisor password and press Enter. If you still see the same error message, have the computer serviced. An HDD or SSD password is set. Type the password and press Enter to use the computer. Hibernation error Operating system not found. If you still see the same error message, have the computer serviced. The system configuration changed between the time your computer entered hibernation mode and the time it left this mode, and your computer cannot resume normal operation. v Restore the system configuration to what it was before your computer entered hibernation mode. v If the memory size has been changed, re-create the hibernation file. Verify the following: v The HDD or SSD is correctly installed. v A startable disc is in the drive If you still see the same error message, check the boot sequence, using the BIOS Setup Utility. 18 ThinkPad® R500 Service and Troubleshooting Guide

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Message
Solution
2100: Initialization
error on HDD0
(Main hard disk
drive)
The HDD or SSD is not working. Have the drive serviced.
2102: Initialization
error on HDD1
(Ultrabay hard disk
drive)
The HDD or SSD is not working. Have the drive serviced.
2110: Read error on
HDD0 (Main hard
disk drive)
The HDD or SSD is not working. Have the drive serviced.
2112: Read error on
HDD1 (Ultrabay
hard disk drive)
The HDD or SSD is not working. Have the drive serviced.
The power-on
password prompt
A power-on password or a supervisor password is set. Type
the password and press
Enter
to use the computer. If the
power-on password is not accepted, a supervisor password
might have been set. Type the supervisor password and press
Enter
. If you still see the same error message, have the
computer serviced.
The hard disk
password prompt
An HDD or SSD password is set. Type the password and press
Enter
to use the computer.
If you still see the same error message, have the computer
serviced.
Hibernation error
The system configuration changed between the time your
computer entered hibernation mode and the time it left this
mode, and your computer cannot resume normal operation.
v
Restore the system configuration to what it was before your
computer entered hibernation mode.
v
If the memory size has been changed, re-create the
hibernation file.
Operating system
not found.
Verify the following:
v
The HDD or SSD is correctly installed.
v
A startable disc is in the drive
If you still see the same error message, check the boot
sequence, using the BIOS Setup Utility.
18
ThinkPad
®
R500 Service and Troubleshooting Guide