Lenovo ThinkCentre M50e Quick Reference Guide

Lenovo ThinkCentre M50e Manual

Lenovo ThinkCentre M50e manual content summary:

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    Quick Reference Inside - Important safety information - Warranty and other notices - Computer setup - Software recovery - Troubleshooting and diagnostics - Help and Service - IBM Lotus software offer
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    Quick Reference
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    ," on page 65 Eighth Edition (August 2005) © Copyright Lenovo 2005. Portions © Copyright International Business Machines Corporation 2005. All rights reserved. U.S. GOVERNMENT USERS - RESTRICTED RIGHTS: Our products and/or services are provided with RESTRICTED RIGHTS. Use, duplication or disclosure
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    operating systems 8 Updating your antivirus software 8 Starting the Setup Utility 8 Shutting down the computer 9 Recording your computer information 9 Chapter 3. Recovering software 11 Creating and using product recovery discs 11 Backup and recovery 12 Using the rescue and recovery workspace
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    Power Supply and System board Diagnostic LEDs 25 PC-Doctor for DOS diagnostics 25 Error codes 27 POST beep codes 29 Appendix A. IBM Lotus Software Offer 31 About IBM Lotus Notes 31 About IBM Lotus SmartSuite 31 Customer Support 31 International License Agreement 32 Proof of Entitlement 32
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    and in the operating instructions, and review the information included in this document carefully. By carefully following the information contained in this document and provided with your product, you can help protect yourself from hazards and create a safer computer work environment. Note: This
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    a product yourself unless instructed to do so by the Customer Support Center. Use only a service provider who is approved to repair your particular product. Note: Some parts can be upgraded or replaced by the customer. These parts are referred to as Customer Replaceable Units, or CRUs. Lenovo
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    that the power is turned off and that the product is unplugged from any power source before you attempt the replacement. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the
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    use with your computer equipment appears to obtain a replacement. Some products are equipped with a one that enables this safety feature. Never overload an electrical outlet. The overall system load should not exceed 80 percent of the branch circuit rating. Consult an electrician for more information
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    PCs utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. Never attempt to open or service any battery. Do not crush, puncture, or
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    , as this might increase the risk of overheating. v Airflow temperatures into the computer should not exceed 35° C (95° F). v Do not use non-ThinkCentre air filtration devices. CD and DVD drive safety CD and DVD drives spin discs at a high speed. If a CD or DVD is cracked or otherwise physically
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    use one hand only to connect or disconnect signal cables. v Never turn on any equipment when there is evidence of fire, water, or structural damage. v Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise
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    or regulations. Modem safety information Caution To reduce the is specifically other than a cordless type) during an electrical Laser compliance statement Some personal computer models are equipped from the Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products
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    label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Important safety information xiii
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    xiv Quick Reference
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    includes basic troubleshooting information, software recovery procedures, help and service information, and warranty information. The User Guide for your computer has information about installing optional hardware. This Portable Document Format (PDF) file is available through the Access IBM® program
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    xvi Quick Reference
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    Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources. Even reflected light from shiny surfaces can cause annoying reflections on your monitor screen. Place the monitor at right © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005
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    glare. Dust buildup compounds problems associated with glare. Remember to clean your monitor screen periodically using a soft cloth moistened with a nonabrasive liquid glass cleaner according to you monitor manufacture's instructions. Air circulation Your computer and monitor produce heat. The
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    the mouse cable to the appropriate mouse connector. 4. Connect the monitor cable to the monitor connector on the computer. v If you have a Standard Video Graphics Array (SVGA) monitor, connect the cable to the connector as shown. © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005. 3
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    have an adapter installed that supports the DVI monitor. 5. If you have a modem, connect the modem using the following instructions. PHONE PHONE PHONE LINE PHONE LINE LINE LINE 1 Use this dual connection on the back of the computer to set up your modem. 2 Attach one end of the telephone
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    following instructions. For more information about speakers, see steps 7 and 8. 1 Audio line-in 2 Audio line-out 3 Microphone 4 Headphone This connector receives audio signals from an external audio device, such as a stereo system. This connector sends audio signals from the computer to external
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    a 25-pin parallel connection. Use this connector to attach the computer to an Ethernet-type local area network or to a cable modem. Important To operate the computer within FCC limits when it is connected to an Ethernet network, use a Category 5 Ethernet cable. 6 MIDI/joystick 7 IEEE 1394 Use this
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    Note: For more information about connectors, see Access IBM on your computer desktop. Turning on power Turn on the monitor and other external devices first, and then turn on the computer. When the power-on self-test (POST) is finished, the logo window closes. If your computer has preinstalled
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    specific computer and lists those updates only. Updates could include security fixes, new versions of Windows components (such as media player), fixes to other portions of the Windows operating system, or enhancements. For details about updating your operating system, go to Access IBM. Installing
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    Microsoft Windows® operating system select Shut down or Turn off computer. Recording your computer information Recording information about your computer can be helpful if you ever need to have your computer serviced. The service technician will probably ask you for this information. The machine type
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    10 Quick Reference
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    the Product Recovery discs and backup discs are startable (bootable). They can be started in any type of CD or DVD drive except for a DVD-RAM media. If you encounter a problem, you may use the recovery tools from either the Windows environment or from the Rescue and Recovery workspace to do one of
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    . To create Product Recovery discs, do the following: 1. From the Windows desktop, click Start -> Programs (or if you are using Windows XP, click All Programs), -> Access IBM-> Create Product Recovery discs. 2. Follow the instructions on the screen. To use Product Recovery discs, do the following
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    program, do the following: 1. From the Windows desktop, click Start -> All Programs -> Access IBM -> the Rescue and Recovery program. The Rescue and Recovery program opens. 2. In the menu bar, click Restore; then do one of the following: v Click Restore your system if you want to restore your hard
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    , see "Solving recovery problems" on page 15. 5. Do one of the of the following: v To rescue files from your hard disk or from a backup, click Rescue files and follow the instructions on the screen. v To restore your hard disk from a Rescue and Recovery backup, click Restore your system and follow
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    CD. These CDs are provided only with computers that come with Microsoft Office or Microsoft Works preinstalled. Solving recovery problems The Rescue and Recovery workspace runs independently of the operating system. In order to gain access to the workspace, repeatedly press and release the Enter
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    the Windows desktop, click Start -> Programs (or if you are using Windows XP, click All Programs), -> Access IBM -> Create rescue media. 2. Select the radio button for the type of rescue media you want to create. 3. Click OK. 4. Follow the instructions on the screen. To use rescue media, do one of
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    media to access the Product Recovery program. To create a set of Product Recovery discs see "Creating and using rescue media" on page 16. Recovering or installing device drivers Before you can recover or install device drivers, your operating system must be installed on your computer. Make sure
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    driver (.inf) file from the device subfolder. v In the device subfolder, look for a setup.exe file. Double-click SETUP.EXE and follow the instructions on the screen. Setting a rescue device in the startup sequence Before you start recovery the operating system and turn off the computer. 6. Do one of
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    hardware problems. See the troubleshooting information in your computer documentation for instructions on using the diagnostic programs. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. Lenovo maintains
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    and download device drivers and updates. To access these pages, go to http://www.lenovo.com/think/support and follow the instructions. Calling for service If you have tried to correct the problem yourself and still need help, during the warranty period, you can get help and information by telephone
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    go to http://www.lenovo.com/think/support, click Warranty, and follow the instructions on the screen. For technical assistance with the installation of, or questions related to, Service Packs for your preinstalled Microsoft Windows product, refer to the Microsoft Product Support Services Web site at
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    22 Quick Reference
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    that your monitor is connected to the one in the accelerated graphics port (AGP) option connector rather than the one in the rear of the system board. See Step 4 on page 3. If you cannot correct the problem, have the computer serviced. © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005
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    additional information. Verify the startup sequence in the Setup Utility program. If you cannot correct the problem, have the computer serviced. An error code is displayed before the operating system starts. Write down the code number, and see "Error codes" on page 27. The computer beeps Verify
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    download the latest version of the diagnostics program from http://www.lenovo.com/think/support/ on the World Wide Web. Type your machine type and model number into the Quick Path field to find the downloadable files that are specific to your computer. Chapter 5. Troubleshooting and diagnostics 25
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    In the Use Quick Path field, type your machine type to find the downloadable files specific to your computer. 2. You can download a self starting bootable CD image (known as an .iso image) of the diagnostics program from http://www.lenovo.com/think/support to support systems without a diskette drive
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    , see "PC-Doctor for DOS diagnostics" on page 25 to run diagnostics. Also, use Access IBM for more information on problem solving. - If the operating system will not start, have the computer serviced. Code 135 162 Description Fan failure A change in device configuration occurred. Action Have the
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    v Accept the new configuration using the Setup Utility. No operating system found or no device in the startup sequence has a valid boot record. A change in configuration occurred. If you cannot correct the problem, have the computer serviced. Change the startup sequence using the Setup Utility. If
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    beep codes: v Record any beep patterns that you hear. If you call for service, you will be asked for the beep patterns. v If the beep pattern is not in this book, more in-depth troubleshooting is required. - If the operating system starts when you turn on your computer, use the Access IBM program
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    30 Quick Reference
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    this software on your new ThinkCentre or ThinkPad personal computer using one of the following options: v information visit http://www.lotus.com/notes. About IBM Lotus SmartSuite Lotus SmartSuite contains powerful applications with timesaving features that give you a head start on your work and guide
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    , or other Lotus products, visit http://www.ibm.com or http://www.lotus.com/passport. To order a CD Important Pursuant to this Offer, you may order one CD media per license. You will need to provide the 7 digit serial number of the new ThinkCentre or ThinkPad personal computer that you purchased
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    To inquire about an order, contact: [email protected] v In European Countries: - Through the Internet: http://ibm.modusmedia.co.uk - Mail address: IBM - Lotus Notes and SmartSuite Program P.O. Box 3118 Cumbernauld, Scotland, G68 9JX To inquire about an order, contact: ibm_smartsuite@
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    v In Asia Pacific Countries: - Through the Internet: http://smartsuite.modusmedia.com - Mail address: IBM - Lotus Notes and SmartSuite Program Modus Media International eFulfillment Solution Center 750 Chai Chee Road #03-10/14, Technopark at Chai Chee, Singapore 469000 - Fax: +
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    on your invoice or sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise. Many features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed
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    basic input/output system code (called ″BIOS″), utility programs, device drivers, and diagnostics delivered with an IBM Machine) and other software updates from an IBM Internet Web site or from other electronic media, and following the instructions that IBM provides. If your problem can be resolved
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    the service request procedures that IBM or your reseller provides; b. backup or secure all programs, data, and funds contained in the Machine; c. provide IBM or your reseller with sufficient, free, and safe access to your facilities to permit IBM to fulfill its obligations; and d. inform IBM or
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    Code (″LIC″). This limit also applies to IBM's suppliers and your reseller. It is the maximum for which IBM, its suppliers, and your reseller are collectively responsible. UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED YOU SPECIFIC LEGAL
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    with Article 1328 of the Peruvian Civil Code the limitations and exclusions specified in this section will not apply to damages caused by IBM's willful misconduct ("dolo") or gross negligence ("culpa inexcusable"). NORTH AMERICA How to Obtain Warranty Service: The following is added to this Section
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    party. Proceedings shall continue from the stage they were at when the vacancy occurred. If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the and tangible personal property will be limited to that caused by IBM's negligence; and 40 Quick Reference
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    the term "Machine" includes Machine Code and Licensed Internal Code ("LIC"). Arbitration: The following is were at when the vacancy occurred. If one of the parties refuses or otherwise fails to 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes
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    party. Proceedings shall continue from the stage they were at when the vacancy occurred. If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the this Statement of Limited Warranty apply to Machines purchased from IBM or an IBM reseller. 42 Quick Reference
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    any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM, provided the Machine has been announced and made available by IBM in the country in which you wish to obtain service. If you purchased a Personal Computer Machine in Albania, Armenia, Belarus
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    Futuna; 3) ″the laws of Finland″ in Estonia, Latvia, and Lithuania; 4) ″the laws of England″ in Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone
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    Code of Civil Procedure, the parties expressly waive the application of paragraph 595 (1) figure 7 of the Code. IBM one arbitrator sale service from IBM in EU countries, see the telephone listing in Part 3 - Warranty Information. You may contact IBM at the following address: IBM Warranty & Service
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    purposes of this item, the term ″Machine″ includes Machine Code and Licensed Internal Code (″LIC″). The above limitation shall not apply to damages for for which IBM is legally liable. 2. UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF
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    IBM Machine covers the functionality of the Machine for its normal use and the Machine's conformity to its Specifications does not apply. What IBM Will Do to Correct Problems: The following is added to term ″Machine″ includes Machine Code and Licensed Internal Code (″LIC″). Applicability of suppliers
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    Hungarian Civil Code applies as Sale of Goods and Supply of Services Act 1980 are hereby excluded. Limitation of Liability: The following replaces the terms of section in its entirety: For the purposes of this section, a ″Default″ means any act, statement, omission, or negligence on the part of IBM
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    from the negligence of IBM. 3. Except as provided in items 1 and 2 above, IBM's entire liability for actual damages for any one Default will not , under no circumstances is IBM, its suppliers or resellers liable for any of the following, even if IBM or they were informed of the possibility of such
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    property resulting from the negligence of IBM. 3. IBM's entire liability for actual damages for any one Default will not in any event, Information This Part 3 provides information regarding the warranty applicable to your Machine, including the warranty period and type of warranty service IBM
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    Machine Type 8084 Country or Region of Purchase United States and and Labor - 3 years Parts and Labor - 1 year Parts and Labor - 1 year Parts and Labor - 1 year Parts and Labor - 1 year Types of Warranty Service 1 and 2 1 and 4 Parts exchange 1 and 2 1 and 4 1 and 3 1 and 2 1 and 2 1 and 4 1 and 5
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    and Labor - 3 years Parts and Labor - 4 years Parts and Labor - 3 years Parts and Labor - 1 year Parts and Labor - 1 year Types of Warranty Service 1 and 5 1 and 7 Parts exchange 1 and 5 1 and 3 1 and 5 1 and 2 1 and 5 1 and 7 Parts exchange 1 and 5 1 and 6 1 and 5 1 and 2 1 and 2 1 and 2 1 and
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    Type 8149 8171 China, and Taiwan Japan Korea 8172 All countries and regions 8173 All countries and regions 8174 of China, and Taiwan Parts - 3 years Labor - 1 year Japan Parts and Labor - 1 year Types of Warranty Service 1 and 2 1 and 5 1 and 7 parts exchange 1 and 5 1 and 6 1 and
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    Parts - 3 years Labor - 1 year Australia, New Zealand, and Korea Parts and Labor - 1 year Argentina Parts and Labor - 3 years Types of Warranty Service 1 and 4 1 and 4 1 and 4 1 and 2 Parts exchange 1 and 2 1 and 2 Parts exchange 1 and 4 1 and 2 Parts exchange 1 and 2 2 1 and 7 Parts exchange
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    Machine Type 8421 8422 8423 Country or Region of Purchase Warranty Period and Labor - 1 year Japan Parts and Labor - 1 year Europe, Middle East, and Africa Parts and Labor - 3 years Types of Warranty Service 1 and 7 Parts exchange 1 and 5 1 and 7 1 and 5 1 and 6 1 and 7 Parts exchange 1 and
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    period. When more than one type of warranty service is listed, IBM will determine which type of warranty service is appropriate for the repair. Types of Warranty Service If required, IBM provides repair or exchange service depending on the type of warranty service specified for your Machine in
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    and location specific information. 1. Customer Replaceable Unit (″CRU″) Service IBM will ship CRU parts to you for your replacement. If IBM instructs you to return the replaced CRU, you are responsible for returning it to IBM in accordance with IBM's instructions. If you do not return the defective
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    sink or system board, you will deliver or mail as IBM specifies (prepaid unless IBM specifies otherwise) the failing Machine suitably packaged to a location IBM designates. After IBM has repaired the Machine, IBM will make it available for your collection or, for Mail-in Service, IBM will return it
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    (software): 0810-631-020 (French) Up and running support: 07032-15-49201 Warranty service and support: 01805-25-35-58 (German) +30-210-680-1700 335-8490 (Spanish) Tegucigalpa & San Pedro Sula: 232-4222 San Pedro Sula: 552-2234 (Spanish) Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11
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    -3555 +62-21-251-2955 (English, Bahasa, Indonesian) Up and running support: 01-815-9202 Warranty service and support: 01-881-1444 (English) Up and running support: 02-7031-6101 Warranty service and support: +39-800-820094 (Italian) Desktop: Toll free: 0120-887-870 For International: +81-46-266-4724
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    -9799 (Mandarin) 1-800-299-229 (Thai) 00800-4463-2041 (Turkish) Up and running support: 01475-555-055 Warranty service and support (hardware): 08705-500-900 Warranty service and support (software): 08457-151-516 (English) 1-800-IBM-SERV (1-800-426-7378) (English) 000-411-005-6649 (Spanish) 0-800-100
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    concerning the shipment of the product and the shipment address. To obtain a list of Authorized Service Centers, please visit: http://www.lenovo.com/think/support/site.wss/ document.do?lndocid=MIGR-44986&sitestyle=lenovo Manufactured by: SCI Systems de México, S.A. de C.V. Av. De la Solidaridad
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    México, D.F., México C.P. 01210, Tel. 01-800-00-325-00 Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002 63
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    64 Quick Reference
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    are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an
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    for this Lenovo product, and use systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific Lenovo in the United States, other countries, or both: Lenovo ThinkCentre
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    . Other company, product, or service names may be trademarks or service marks of others. Electronic emissions notices The following information refers to machine types 8084, 8085, 8095, 8096, 8097, 8098, 8126, 8141, 8142, 8143, 8144, 8145, 8146, 8147, 8148, 8149, 8171, 8172, 8173, 8174, 8175, 8176
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    or modifications could void the user's authority to operate the equipment undesired operation. Responsible party: Lenovo (United States) Inc. One Manhattanville Road Purchase, New York European Union EMC Directive conformance statement This product is in conformity with the protection requirements
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    they do, you will be given advance notice to give you an opportunity to maintain uninterrupted service. 5. If you experience trouble with this product, contact your authorized reseller or call the Customer Support Center. In the United States, call 1-800-426-7378. In Canada, call 1-800-565-3344. You
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    pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution: Users should not 5. Power cord notice For your safety, Lenovo provides a power cord with a grounded attachment plug to use with this product. To avoid electrical shock, always use
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    230 volts (outside the U.S.): Use a cord set with a grounding-type attachment plug. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. Power cords provided by Lenovo for a specific country or region are usually available only in that
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    the framework for the return and recycling of used appliances as applicable throughout the European Union. This label is applied to various products to indicate that the product is not to be thrown away, but rather reclaimed upon end of life per this Directive. Users of electrical and electronic
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    for the return, recycle, recovery of WEEE and minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances. For additional WEEE information go to: http://www.lenovo.com/lenovo/environment. Appendix C. Notices 73
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    74 Quick Reference
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    Part Number: 13R9362 Printed in USA (1P) P/N: 13R9362
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Quick
Reference
Inside
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Important
safety
information
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Warranty
and
other
notices
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Computer
setup
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Software
recovery
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Troubleshooting
and
diagnostics
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Help
and
Service
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IBM
Lotus
software
offer