Lenovo ThinkCentre M50e Quick Reference Guide - Page 76

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In the event of the failure of your IBM Machine's power supply, microprocessor, heat sink or system board, you will disconnect the failing Machine for collection arranged by IBM. IBM will provide you with a shipping container for you to return your Machine to a designated service center. A courier will pick up your Machine and deliver it to the designated service center. Following its repair, IBM will arrange the return delivery of the Machine to your location. You are responsible for its installation and verification. This type of service is called ThinkPad EasyServ or EasyServ in some countries. 7. Limited Customer Carry-In or Mail-In Service for selected CRUs In the event of the failure of your IBM Machine's power supply, microprocessor, heat sink or system board, you will deliver or mail as IBM specifies (prepaid unless IBM specifies otherwise) the failing Machine suitably packaged to a location IBM designates. After IBM has repaired the Machine, IBM will make it available for your collection or, for Mail-in Service, IBM will return it to you at IBM's expense, unless IBM specifies otherwise. You are responsible for the subsequent installation and verification of the Machine. The IBM Machine Warranty worldwide web site at http://www.ibm.com/servers/support/machine_warranties/ provides a worldwide overview of IBM's Limited Warranty for Machines, a Glossary of IBM definitions, Frequently Asked Questions (FAQs) and Support by Product (Machine) with links to Product Support pages. The IBM Statement of Limited Warranty is also available on this site in 29 languages. To obtain warranty service contact IBM or your IBM reseller. Worldwide telephone list Phone numbers are subject to change without notice. For the most current phone numbers, go to http://www.lenovo.com/think/support and click Support phone list. Country or Region Africa Argentina Australia Austria Belgium Bolivia Telephone Number Africa: +44 (0)1475-555-055 South Africa: +27-11-3028888 and 0800110756 Central Africa: Contact the nearest IBM Business Partner 0800-666-0011 (Spanish) 131-426 (English) Up and running support: 01-24592-5901 Warranty service and support: 01-211-454-610 (German) Up and running support: 02-210-9820 (Dutch) Up and running support: 02-210-9800 (French) Warranty service and support: 02-225-3611 (Dutch, French) 0800-0189 (Spanish) 58 Quick Reference

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In
the
event
of
the
failure
of
your
IBM
Machine’s
power
supply,
microprocessor,
heat
sink
or
system
board,
you
will
disconnect
the
failing
Machine
for
collection
arranged
by
IBM.
IBM
will
provide
you
with
a
shipping
container
for
you
to
return
your
Machine
to
a
designated
service
center.
A
courier
will
pick
up
your
Machine
and
deliver
it
to
the
designated
service
center.
Following
its
repair,
IBM
will
arrange
the
return
delivery
of
the
Machine
to
your
location.
You
are
responsible
for
its
installation
and
verification.
This
type
of
service
is
called
ThinkPad
EasyServ
or
EasyServ
in
some
countries.
7.
Limited
Customer
Carry-In
or
Mail-In
Service
for
selected
CRUs
In
the
event
of
the
failure
of
your
IBM
Machine’s
power
supply,
microprocessor,
heat
sink
or
system
board,
you
will
deliver
or
mail
as
IBM
specifies
(prepaid
unless
IBM
specifies
otherwise)
the
failing
Machine
suitably
packaged
to
a
location
IBM
designates.
After
IBM
has
repaired
the
Machine,
IBM
will
make
it
available
for
your
collection
or,
for
Mail-in
Service,
IBM
will
return
it
to
you
at
IBM’s
expense,
unless
IBM
specifies
otherwise.
You
are
responsible
for
the
subsequent
installation
and
verification
of
the
Machine.
The
IBM
Machine
Warranty
worldwide
web
site
at
provides
a
worldwide
overview
of
IBM’s
Limited
Warranty
for
Machines,
a
Glossary
of
IBM
definitions,
Frequently
Asked
Questions
(FAQs)
and
Support
by
Product
(Machine)
with
links
to
Product
Support
pages.
The
IBM
Statement
of
Limited
Warranty
is
also
available
on
this
site
in
29
languages.
To
obtain
warranty
service
contact
IBM
or
your
IBM
reseller.
Worldwide
telephone
list
Phone
numbers
are
subject
to
change
without
notice.
For
the
most
current
phone
numbers,
go
to
and
click
Support
phone
list
.
Country
or
Region
Telephone
Number
Africa
Africa:
+44
(0)1475-555-055
South
Africa:
+27-11-3028888
and
0800110756
Central
Africa:
Contact
the
nearest
IBM
Business
Partner
Argentina
0800-666-0011
(Spanish)
Australia
131-426
(English)
Austria
Up
and
running
support:
01-24592-5901
Warranty
service
and
support:
01-211-454-610
(German)
Belgium
Up
and
running
support:
02-210-9820
(Dutch)
Up
and
running
support:
02-210-9800
(French)
Warranty
service
and
support:
02-225-3611
(Dutch,
French)
Bolivia
0800-0189
(Spanish)
58
Quick
Reference