Lenovo ThinkCentre M50e Quick Reference Guide - Page 33

Solving, recovery, problems

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Post-recovery notes Notes: 1. After restoring a hard disk to the original factory contents you might have to reinstall device drivers for some devices. See "Recovering or installing device drivers" on page 17. 2. Some computers come with Microsoft Office or Microsoft Works preinstalled. If you need to recover or reinstall your Microsoft Office or Microsoft Works applications, you must use the Microsoft Office CD or Microsoft Works CD. These CDs are provided only with computers that come with Microsoft Office or Microsoft Works preinstalled. Solving recovery problems The Rescue and Recovery workspace runs independently of the operating system. In order to gain access to the workspace, repeatedly press and release the Enter or F11 key during startup. If you are unable to start the Rescue and Recovery workspace using this method, you have three options: v Use your rescue media (CD, DVD, or USB hard disk) to start the Rescue and Recovery workspace. See "Creating and using rescue media" on page 16 for details. v Use a Recovery Repair diskette to reinstall a file that controls access to the Rescue and Recovery workspace. See "Creating and using a Recovery Repair diskette" on page 16 for details. v If your intent is to restore the hard disk to its original factory contents, you can use a set of Product Recovery discs. See "Creating and using product recovery discs" on page 11. It is a good idea to create a Recovery Repair diskette, rescue media, and a set of Product Recovery discs as soon as possible and store them in a safe place as a precautionary measure. If you are unable to access the Rescue and Recovery workspace from rescue media or a set of Product Recovery CDs, you might not have the rescue device (CD drive, DVD drive, or USB hard disk drive defined as a startup device in the BIOS startup sequence. See "Setting a rescue device in the startup sequence" on page 18 for more information. Rescue media enables you to start the Rescue and Recovery program from CD, DVD, or an externally attached USB hard disk drive. Rescue media is extremely important if you are unable to access the Rescue and Recovery program using the Enter or F11 key. Chapter 3. Recovering software 15

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Post-recovery
notes
Notes:
1.
After
restoring
a
hard
disk
to
the
original
factory
contents
you
might
have
to
reinstall
device
drivers
for
some
devices.
See
“Recovering
or
installing
device
drivers”
on
page
17.
2.
Some
computers
come
with
Microsoft
Office
or
Microsoft
Works
preinstalled.
If
you
need
to
recover
or
reinstall
your
Microsoft
Office
or
Microsoft
Works
applications,
you
must
use
the
Microsoft
Office
CD
or
Microsoft
Works
CD
.
These
CDs
are
provided
only
with
computers
that
come
with
Microsoft
Office
or
Microsoft
Works
preinstalled.
Solving
recovery
problems
The
Rescue
and
Recovery
workspace
runs
independently
of
the
operating
system.
In
order
to
gain
access
to
the
workspace,
repeatedly
press
and
release
the
Enter
or
F11
key
during
startup.
If
you
are
unable
to
start
the
Rescue
and
Recovery
workspace
using
this
method,
you
have
three
options:
v
Use
your
rescue
media
(CD,
DVD,
or
USB
hard
disk)
to
start
the
Rescue
and
Recovery
workspace.
See
“Creating
and
using
rescue
media”
on
page
16
for
details.
v
Use
a
Recovery
Repair
diskette
to
reinstall
a
file
that
controls
access
to
the
Rescue
and
Recovery
workspace.
See
“Creating
and
using
a
Recovery
Repair
diskette”
on
page
16
for
details.
v
If
your
intent
is
to
restore
the
hard
disk
to
its
original
factory
contents,
you
can
use
a
set
of
Product
Recovery
discs.
See
“Creating
and
using
product
recovery
discs”
on
page
11.
It
is
a
good
idea
to
create
a
Recovery
Repair
diskette,
rescue
media,
and
a
set
of
Product
Recovery
discs
as
soon
as
possible
and
store
them
in
a
safe
place
as
a
precautionary
measure.
If
you
are
unable
to
access
the
Rescue
and
Recovery
workspace
from
rescue
media
or
a
set
of
Product
Recovery
CDs,
you
might
not
have
the
rescue
device
(CD
drive,
DVD
drive,
or
USB
hard
disk
drive
defined
as
a
startup
device
in
the
BIOS
startup
sequence.
See
“Setting
a
rescue
device
in
the
startup
sequence”
on
page
18
for
more
information.
Rescue
media
enables
you
to
start
the
Rescue
and
Recovery
program
from
CD,
DVD,
or
an
externally
attached
USB
hard
disk
drive.
Rescue
media
is
extremely
important
if
you
are
unable
to
access
the
Rescue
and
Recovery
program
using
the
Enter
or
F11
key.
Chapter
3.
Recovering
software
15