Lenovo ThinkPad 390X IBM ThinkPad 390 DVD/FDD Bay Drive: User's Guide - Page 14

Online technical support IBM Personal Computing Support Web site http://www.pc.ibm.com/support IBM PSG BBS 1-919-517-0001 IBM Automated Fax System 1-800-426-3395 1-800-465-3299 (in Canada) Appendix B. Product warranty Machine: ThinkPad 390 DVD/FDD Bay Drive Warranty period*: One year *Contact your place of purchase for warranty service information. Production status Each Machine is manufactured from new parts, or new and used parts. In some cases, the Machine may not be new and may have been previously installed. Regardless of the Machine's production status, IBM's warranty terms apply. The following warranty information applies to products purchased in the United States, Canada, and Puerto Rico. For warranty terms and conditions for products purchased in other countries, see the enclosed warranty insert, or contact your IBM reseller or IBM marketing representative. International Business Machines Corporation Armonk, New York 10504 Statement of limited warranty The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you originally purchase for your use, and not for resale, from IBM or your reseller. The term "Machine" means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. Unless IBM specifies otherwise, the following warranties apply only in the country where you acquire the Machine. If you have any questions, contact IBM or your reseller. The IBM warranty for machines IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM's Official Published Specifications. The warranty period for a Machine is a specified, fixed period commencing on its Date of Installation. The date on your receipt is the Date of Installation, unless IBM or your reseller informs you otherwise. During the warranty period IBM or your reseller, if authorized by IBM, will provide warranty service under the type of service designated for the Machine and will manage and install engineering changes that apply to the Machine. For IBM or your reseller to provide warranty service for a feature, conversion, or upgrade, IBM or your reseller may require that the Machine on which it is installed be 1) for certain Machines, the designated, serial-numbered Machine and 2) at an engineering-change level compatible with the feature, conversion, or upgrade. Many of these transactions involve the removal of parts and their return to IBM. You represent that all removed parts are genuine and unaltered. A part that replaces a removed part will assume the warranty service status of the replaced part. If a Machine does not function as warranted during the warranty period, IBM or your reseller will repair it or replace it with one that is at least functionally Appendix A. Help and service information 2-3