Lenovo ThinkPad 500 Hardware Maintenance Manual - Page 5

Contents - problems

Page 5 highlights

Contents About this manual v Safety information 1 General safety 2 Electrical safety 3 Safety inspection guide 5 Handling devices that are sensitive to electrostatic discharge 6 Grounding requirements 6 Safety notices: multilingual translations . . . . . 7 Laser compliance statement 14 Important service information . . . . . 17 Strategy for replacing FRUs 17 Strategy for replacing a hard disk drive . . . . 18 Important notice for replacing a system board . . 18 How to use error message 18 Strategy for replacing FRUs for CTO, CMV, and GAV 19 Product definition 19 FRU identification for CTO, CMV, and GAV products 19 Important information about replacing RoHS compliant FRUs 21 General checkout 23 What to do first 24 Checkout guide 25 Diagnostics using PC-Doctor for DOS . . . . 26 PC-Doctor for Windows 28 PC-Doctor for Rescue and Recovery . . . . . 28 Power system checkout 29 Checking the AC adapter 29 Checking operational charging 30 Checking the battery pack 30 Checking the backup battery 31 Related service information 33 Restoring the factory contents by using Product Recovery discs 33 Passwords 34 Power-on password 34 Hard-disk password 34 Supervisor password 34 How to remove the power-on password . . . . 35 How to remove the hard-disk password . . . . 35 Power management 37 Screen blank mode 37 Standby mode 37 Hibernation mode 38 Symptom-to-FRU index 39 Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64 1030 Hard disk drive (HDD) cover, HDD and HDD rubber rails or solid state drive (SSD) and storage converter 65 1040 Palm rest or palm rest with fingerprint reader 67 1050 DIMM 70 1060 Keyboard 71 1070 Modem daughter card (MDC-3.0) . . . . 73 1080 PCI Express Mini Card for wireless LAN . . 75 1090 Intel Turbo Memory Minicard or Wireless USB adapter 77 1100 Backup battery 79 1110 SIM card slot 80 1120 Keyboard bezel 81 1130 PCI Express Mini Card for wireless WAN 83 1140 Speaker assembly 85 1150 Fan assembly 87 1160 CPU 91 1170 LCD unit 92 1180 Base cover and USB sub card with cable . . 95 1190 Structure frame 100 1200 System board and ExpressCard slot assembly 103 2010 LCD front bezel (LCD cover kit) . . . . 106 2020 LCD rear cover (LCD cover kit) . . . . 108 2030 Inverter card or LED control card . . . . 109 2040 Integrated camera 110 2050 Bluetooth daughter card (BDC-2.1) . . . 111 2060 Antenna assembly 112 2070 LCD panel and LCD cable 115 2080 Hinges and LCD magnesium frame . . . 118 Locations 119 Front view 119 Rear view 120 Bottom view 120 Parts list 121 Overall 122 LCD FRUs 173 Keyboard 187 iii

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Contents
About
this
manual
.
.
.
.
.
.
.
.
.
.v
Safety
information
.
.
.
.
.
.
.
.
.
.1
General
safety
.
.
.
.
.
.
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.
.
.
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.
.
.2
Electrical
safety
.
.
.
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.
.
.3
Safety
inspection
guide
.
.
.
.
.
.
.
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.
.
.5
Handling
devices
that
are
sensitive
to
electrostatic
discharge
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.6
Grounding
requirements
.
.
.
.
.
.
.
.
.
.6
Safety
notices:
multilingual
translations
.
.
.
.
.7
Laser
compliance
statement
.
.
.
.
.
.
.
.
. 14
Important
service
information
.
.
.
.
. 17
Strategy
for
replacing
FRUs
.
.
.
.
.
.
.
.
. 17
Strategy
for
replacing
a
hard
disk
drive
.
.
.
. 18
Important
notice
for
replacing
a
system
board
.
. 18
How
to
use
error
message
.
.
.
.
.
.
.
. 18
Strategy
for
replacing
FRUs
for
CTO,
CMV,
and
GAV
.
.
.
.
.
.
.
.
.
.
.
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.
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.
.
. 19
Product
definition
.
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.
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.
. 19
FRU
identification
for
CTO,
CMV,
and
GAV
products
.
.
.
.
.
.
.
.
.
.
.
.
.
. 19
Important
information
about
replacing
RoHS
compliant
FRUs
.
.
.
.
.
.
.
.
.
.
.
.
. 21
General
checkout
.
.
.
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.
.
. 23
What
to
do
first
.
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.
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.
.
. 24
Checkout
guide
.
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.
.
.
.
. 25
Diagnostics
using
PC-Doctor
for
DOS
.
.
.
. 26
PC-Doctor
for
Windows
.
.
.
.
.
.
.
.
. 28
PC-Doctor
for
Rescue
and
Recovery
.
.
.
.
. 28
Power
system
checkout
.
.
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.
.
.
.
. 29
Checking
the
AC
adapter
.
.
.
.
.
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.
.
. 29
Checking
operational
charging
.
.
.
.
.
.
. 30
Checking
the
battery
pack
.
.
.
.
.
.
.
. 30
Checking
the
backup
battery
.
.
.
.
.
.
. 31
Related
service
information
.
.
.
.
.
. 33
Restoring
the
factory
contents
by
using
Product
Recovery
discs
.
.
.
.
.
.
.
.
.
.
.
.
. 33
Passwords
.
.
.
.
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.
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.
.
. 34
Power-on
password
.
.
.
.
.
.
.
.
.
. 34
Hard-disk
password
.
.
.
.
.
.
.
.
.
. 34
Supervisor
password
.
.
.
.
.
.
.
.
.
. 34
How
to
remove
the
power-on
password
.
.
.
. 35
How
to
remove
the
hard-disk
password
.
.
.
. 35
Power
management
.
.
.
.
.
.
.
.
.
.
. 37
Screen
blank
mode
.
.
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.
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.
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.
. 37
Standby
mode
.
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.
.
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.
.
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.
.
. 37
Hibernation
mode
.
.
.
.
.
.
.
.
.
.
. 38
Symptom-to-FRU
index
.
.
.
.
.
.
.
.
.
. 39
Numeric
error
codes
.
.
.
.
.
.
.
.
.
. 39
Error
messages
.
.
.
.
.
.
.
.
.
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.
. 43
Beep
symptoms
.
.
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.
. 44
No-beep
symptoms
.
.
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.
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.
.
. 44
LCD-related
symptoms
.
.
.
.
.
.
.
.
. 45
Intermittent
problems
.
.
.
.
.
.
.
.
.
. 46
Undetermined
problems
.
.
.
.
.
.
.
.
. 46
ThinkPad
T500
and
W500
.
.
.
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.
.
. 47
Specifications
.
.
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. 47
Status
indicators
.
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.
. 50
FRU
tests
.
.
.
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.
. 53
Fn
key
combinations
.
.
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. 55
FRU
replacement
notices
.
.
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. 58
Screw
notices
.
.
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.
. 58
Retaining
serial
numbers
.
.
.
.
.
.
.
.
. 59
Removing
and
replacing
a
FRU
.
.
.
.
.
.
.
. 62
1010
Battery
pack
.
.
.
.
.
.
.
.
.
.
. 63
1020
Serial
Ultrabay
Slim
device
.
.
.
.
.
. 64
1030
Hard
disk
drive
(HDD)
cover,
HDD
and
HDD
rubber
rails
or
solid
state
drive
(SSD)
and
storage
converter
.
.
.
.
.
.
.
.
.
.
. 65
1040
Palm
rest
or
palm
rest
with
fingerprint
reader
.
.
.
.
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.
. 67
1050
DIMM
.
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. 70
1060
Keyboard
.
.
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.
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.
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.
.
. 71
1070
Modem
daughter
card
(MDC-3.0)
.
.
.
. 73
1080
PCI
Express
Mini
Card
for
wireless
LAN
.
. 75
1090
Intel
Turbo
Memory
Minicard
or
Wireless
USB
adapter
.
.
.
.
.
.
.
.
.
.
.
.
. 77
1100
Backup
battery
.
.
.
.
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.
.
.
.
. 79
1110
SIM
card
slot
.
.
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.
.
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.
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.
. 80
1120
Keyboard
bezel
.
.
.
.
.
.
.
.
.
. 81
1130
PCI
Express
Mini
Card
for
wireless
WAN
83
1140
Speaker
assembly
.
.
.
.
.
.
.
.
. 85
1150
Fan
assembly
.
.
.
.
.
.
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. 87
1160
CPU
.
.
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.
.
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.
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.
. 91
1170
LCD
unit
.
.
.
.
.
.
.
.
.
.
.
. 92
1180
Base
cover
and
USB
sub
card
with
cable
.
. 95
1190
Structure
frame
.
.
.
.
.
.
.
.
.
. 100
1200
System
board
and
ExpressCard
slot
assembly
.
.
.
.
.
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.
.
.
.
.
.
.
. 103
2010
LCD
front
bezel
(LCD
cover
kit)
.
.
.
. 106
2020
LCD
rear
cover
(LCD
cover
kit)
.
.
.
. 108
2030
Inverter
card
or
LED
control
card
.
.
.
. 109
2040
Integrated
camera
.
.
.
.
.
.
.
.
. 110
2050
Bluetooth
daughter
card
(BDC-2.1)
.
.
. 111
2060
Antenna
assembly
.
.
.
.
.
.
.
.
. 112
2070
LCD
panel
and
LCD
cable
.
.
.
.
.
. 115
2080
Hinges
and
LCD
magnesium
frame
.
.
. 118
Locations
.
.
.
.
.
.
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.
.
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.
.
.
.
. 119
Front
view
.
.
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.
. 119
Rear
view
.
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.
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.
. 120
Bottom
view
.
.
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.
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.
. 120
Parts
list
.
.
.
.
.
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.
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.
.
. 121
Overall
.
.
.
.
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.
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.
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.
.
. 122
LCD
FRUs
.
.
.
.
.
.
.
.
.
.
.
.
. 173
Keyboard
.
.
.
.
.
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.
. 187
©
Copyright
Lenovo
2008,
2009
iii