Lenovo ThinkPad 500 Hardware Maintenance Manual - Page 50

Diagnostics - thinkpad t500 docking station

Page 50 highlights

Table 1. Numeric error codes (continued) Symptom or error FRU or action, in sequence 1804 Unauthorized WAN card is plugged in-Power off and remove the WAN card. 1. Remove the WAN card that you installed. 2. System board. 1820 More than one external fingerprint reader is attached. Power off and remove all but the reader that you set up within your main operating system. Remove all but the reader that you set up for the authentication. 1830 Invalid memory configuration-Power off and install a memory module to Slot-0 or the lower slot. Install DIMM in Slot-0, but not in Slot-1. Note: For the construction of the DIMM slot, see "1050 DIMM" on page 70. 2000 Hard Drive Active Protection sensor diagnostics failed.Press to continue.Press to enter SETUP 1. Undock docking station or port replicator if it is attached to the ThinkPad computer. 2. Place the ThinkPad computer on a horizontal surface. Do not apply any physical shock to the computer. 3. Run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. 2010 Warning: Your internal hard disk drive (HDD) may not function correctly on this system. Ensure that your HDD is supported on this system and that the latest HDD firmware is installed. Inform the following information to the customer: If in the primary bay the customer is using a non-IBM or non-Lenovo hard disk drive (HDD), or an old generation IBM HDD which is not supported by this system, with the risk in mind, the customer can still use it by pressing ESC. If in the primary drive bay the customer is using a supported IBM/Lenovo HDD with an old firmware, the customer needs to update its firmware to the latest. The latest version is available at http://www.lenovo.com/support 2100 Initialization error on HDD0 (Main hard disk drive) 1. Reseat the hard disk drive. 2. Main hard disk drive. 3. System board. 2102 1. Reseat the hard disk drive. Initialization error on HDD1 (Ultrabay hard 2. Ultrabay™ hard disk drive. disk drive) 3. System board. 2110 1. Reseat the hard disk drive. Read error on HDD0 (Main hard disk drive) 2. Main hard disk drive. 3. System board. 2112 Read error on HDD1 (Ultrabay hard disk drive) 1. Reseat the hard disk drive. 2. Ultrabay hard disk drive. 3. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual

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Table
1.
Numeric
error
codes
(continued)
Symptom
or
error
FRU
or
action,
in
sequence
1804
Unauthorized
WAN
card
is
plugged
in—Power
off
and
remove
the
WAN
card.
1.
Remove
the
WAN
card
that
you
installed.
2.
System
board.
1820
More
than
one
external
fingerprint
reader
is
attached.
Power
off
and
remove
all
but
the
reader
that
you
set
up
within
your
main
operating
system.
Remove
all
but
the
reader
that
you
set
up
for
the
authentication.
1830
Invalid
memory
configuration—Power
off
and
install
a
memory
module
to
Slot-0
or
the
lower
slot.
Install
DIMM
in
Slot-0,
but
not
in
Slot-1.
Note:
For
the
construction
of
the
DIMM
slot,
see
“1050
DIMM”
on
page
70.
2000
Hard
Drive
Active
Protection
sensor
diagnostics
failed.Press
<Esc>
to
continue.Press
<F1>
to
enter
SETUP
1.
Undock
docking
station
or
port
replicator
if
it
is
attached
to
the
ThinkPad
computer.
2.
Place
the
ThinkPad
computer
on
a
horizontal
surface.
Do
not
apply
any
physical
shock
to
the
computer.
3.
Run
Diagnostics
-->
ThinkPad
Devices
-->
HDD
Active
Protection
Test
.
2010
Warning:
Your
internal
hard
disk
drive
(HDD)
may
not
function
correctly
on
this
system.
Ensure
that
your
HDD
is
supported
on
this
system
and
that
the
latest
HDD
firmware
is
installed.
Inform
the
following
information
to
the
customer:
If
in
the
primary
bay
the
customer
is
using
a
non-IBM
or
non-Lenovo
hard
disk
drive
(HDD),
or
an
old
generation
IBM
HDD
which
is
not
supported
by
this
system,
with
the
risk
in
mind,
the
customer
can
still
use
it
by
pressing
ESC.
If
in
the
primary
drive
bay
the
customer
is
using
a
supported
IBM/Lenovo
HDD
with
an
old
firmware,
the
customer
needs
to
update
its
firmware
to
the
latest.
The
latest
version
is
available
at
2100
Initialization
error
on
HDD0
(Main
hard
disk
drive)
1.
Reseat
the
hard
disk
drive.
2.
Main
hard
disk
drive.
3.
System
board.
2102
Initialization
error
on
HDD1
(Ultrabay
hard
disk
drive)
1.
Reseat
the
hard
disk
drive.
2.
Ultrabay
hard
disk
drive.
3.
System
board.
2110
Read
error
on
HDD0
(Main
hard
disk
drive)
1.
Reseat
the
hard
disk
drive.
2.
Main
hard
disk
drive.
3.
System
board.
2112
Read
error
on
HDD1
(Ultrabay
hard
disk
drive)
1.
Reseat
the
hard
disk
drive.
2.
Ultrabay
hard
disk
drive.
3.
System
board.
42
ThinkPad
T500
and
W500
Hardware
Maintenance
Manual