Lenovo ThinkPad 560 User's Guide for TP 560X - Page 131

LCD Problems, Problem, Action, My Computer, Control Panel, Display, Settings, Advanced Properties

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Solving Computer Problems LCD Problems Problem The screen is unreadable or distorted. Incorrect characters appear on the screen. The screen stays on even after you power off your computer. Missing, discolored, or bright dots appear on the screen every time you power on your computer. Action Make sure that: The display driver is installed correctly by doing the following: 1. Double-click on My Computer, Control Panel, and then Display 2. Select the Settings tab. 3. Click on Advanced Properties. The "Adapter/Driver Information" window appears. Make sure the display driver information in the window is correct. The refresh rate setting is set to your display resolution and color depth by doing the following: 1. Start the ThinkPad Configuration program. 2. Click on LCD ( ). 3. (For Windows 95) Click on Properties.... (For Windows NT) Click on Advanced.... 4. Make sure that the setting in the next window is correct. 5. Click on OK. Did you install the operating system or application program correctly? If they are installed and configured correctly, have the computer serviced. Press the reset switch with the tip of a pen and turn off your computer; then turn it on again. This is not a problem. It is an intrinsic characteristic of the TFT technology. Your computer display contains multiple thin-film transistors (TFTs). A small number of missing, discolored, or bright dots on the screen might exist all the time. Chapter 5. Solving Computer Problems 117

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Solving Computer Problems
LCD Problems
Problem
Action
The screen is unreadable
or distorted.
Make sure that:
The display driver is installed correctly by doing the following:
1. Double-click on
My Computer
,
Control Panel
, and then
Display
2. Select the
Settings
tab.
3. Click on
Advanced Properties
.
The “Adapter/Driver Information”
window appears.
Make sure the display driver information in the
window is correct.
The refresh rate setting is set to your display resolution and color depth by
doing the following:
1. Start the ThinkPad Configuration program.
2. Click on
LCD
(
).
3. (For Windows 95) Click on
Properties...
.
(For Windows NT) Click on
Advanced...
.
4. Make sure that the setting in the next window is correct.
5. Click on
OK
.
Incorrect characters
appear on the screen.
Did you install the operating system or application program correctly?
If they are installed and configured correctly, have the computer serviced.
The screen stays on even
after you power off your
computer.
Press the reset switch with the tip of a pen and turn off your computer; then turn
it on again.
Missing, discolored, or
bright dots appear on the
screen every time you
power on your computer.
This is not a problem.
It is an intrinsic characteristic of the TFT technology.
Your computer display contains multiple thin-film transistors (TFTs).
A small
number of missing, discolored, or bright dots on the screen might exist all the
time.
Chapter 5.
Solving Computer Problems
117