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Lenovo ThinkPad 600 User's Reference Guide for TP 600 - Page 135

Troubleshooting Charts, indicated and do the specified action.

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Page 135 highlights

Title: C79EGMST CreationDate: 02/10/98 09:24:42 Troubleshooting Charts Troubleshooting Charts If your computer has an error, it often displays a message or an error code, or a beep sounds when you power it on. Go through the charts and look for your problem. If you find the problem, go to the page indicated and do the specified action. Troubleshooting Chart Error codes or screen messages No error codes or screen messages Input problems Suspend or hibernation problems LCD problems An indicator problem Battery problems CD-ROM drive problems Infrared communication problems Audio or telephony problems An universal serial bus (USB) problems Modem problems PC Card problems Docking station problems A printer problem External display problems Port replicator problems Other option problems Software problems Other problems Page 118 122 123 124 128 129 129 130 131 132 132 133 134 137 138 139 140 141 142 142 Chapter 4. Solving Computer Problems 117

Section	Page
Functional Highlights	9
About This Book	13
Safety Information	15
Laser Compliance Statement	17
Chapter 1. Getting Familiar with Your Computer	19
Identifying the Hardware Features	20
Rear View of the Computer	22
Bottom View of the Computer	22
System-Status Indicators	24
Functions of Your Computer	26
Keyboard Functions	26
UltraslimBay	33
ThinkPad Utility Programs	34
Online Book	49
Backing Up Your System	50
ThinkPad Customization CD	50
Recovery CD	50
Diskette Factory	50
ConfigSafe	51
ThinkPad Web Site or Bulletin Board	51
Replacing the Battery Pack	52
Handling Your Computer	54
ThinkPad Don'ts	54
ThinkPad Do's	55
Cleaning Your Computer	56
Carrying Your Computer	56
Extending Your Computer's Battery Life	57
Ruggedized Mobile Computers	58
Ergonomics Information	58
For More Information	60
Chapter 2. Extending the Features of Your Computer	61
Customizing the TrackPoint	62
Increasing Memory	67
Upgrading the Hard Disk Drive	73
Replacing the UltraslimBay Device	75
Attaching the Diskette Drive Externally	79
Removing the Diskette Drive from the Enclosure	80
Attaching an External Mouse, Keypad, and Keyboard	81
Attaching an External Mouse or Numeric Keypad	81
Attaching an External Keyboard and Mouse	82
Disabling the TrackPoint	84
Attaching an External Monitor	85
Display Output Location	86
Display Modes	88
Inserting a PC Card	90
Removing the PC Card	93
Using a Docking Station	94
Chapter 3. Protecting Your Computer	103
Using Passwords	104
Entering a Password	105
Setting a Password	106
Changing and Removing a Password	110
Power-On Password with Supervisor Authority	114
Using the Personalization Editor	116
Entering Your Personal Data	116
Deleting the Personalization Window	119
Using Locks	120
Chapter 4. Solving Computer Problems	121
Frequently Asked Questions	122
Hints, Tips, and Limitations	129
Using the Power Management Modes	131
Using a PC Card with the Docking Station	131
USB Connector Considerations	131
Using a Second CardBus Card	132
Using an External Condenser Microphone	132
Using the NetMeeting Software	133
Troubleshooting Guide	134
Troubleshooting Charts	135
Error Codes or Messages	136
No Error Codes or Messages	140
Input Problems	141
Suspend or Hibernation Problems	142
LCD Problems	146
An Indicator Problem	147
Battery Problems	147
CD-ROM Drive Problems	148
Infrared Communication Problems	149
An Audio or a Telephony Problem	150
A Universal Serial Bus (USB) Problem	150
A Modem Problem	151
PC Card Problems	152
Docking Station Problems	155
A Printer Problem	156
External Monitor Problems	157
Port Replicator Problems	158
Other Option Problems	159
Software Problems	160
Other Problems	160
Testing Your Computer	162
Test the SelectaDock I and II	164
Recovering Lost or Damaged Software	165
Using the Diskette Factory	166
Using the ThinkPad Customization CD	167
Using the Recovery CD	168
Chapter 5. Getting Service	171
Information on Your Computer	172
Option List	172
Identification Numbers	172
Problem Recording Sheet	173
Customer Support and Service	174
Help by Telephone	174
ThinkPad EasyServ	175
Getting Help around the World	175
Fax Information	175
Electronic Support Services	176
Purchasing Additional Services	178
Enhanced PC Support Line	178
Client Support Line	178
Network and Server Support Line	179
Ordering Support Line Services	180
Warranty and Repair Services	181
Obtaining IBM Operating System Updates	182
Getting Update Diskettes	182
Ordering Publications	182
Appendix A. Features and Specifications	183
Features	183
Specifications	185
IBM Power Cords	186
Appendix B. Product Warranties and Notices	187
Notices	191
Trademarks	191
Electronic Emission Notice	192
Telecommunication Notice	194
Industry Canada Requirements	196
Glossary	199