Lenovo ThinkPad R60e (English) Service and Troubleshooting Guide - Page 54

Types, Warranty, Service

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Machine Type 0656 Country or Region of Purchase US, Canada, Mexico, Brazil, Australia, and Japan Others 9459, 9464 All Warranty period Types of Warranty Service Parts and Labor - 90 6 days 1 Battery pack - 90 days Parts and Labor - 90 7 days 1 Battery pack - 90 days Parts and Labor - 3 years 5 9455, US, Canada, Mexico, Brazil, 9456, Australia, and Japan 9460, 9461, 0658 Others Battery pack - 1 year 1 Parts and Labor - 1 year 6 Battery pack - 1 year 1 Parts and Labor - 1 year 7 9457, US, Canada, Mexico, Brazil, 9458, Australia, and Japan 9462, 9463, 0659 Others Battery pack - 1 year 1 Parts and Labor - 3 years 6 Battery pack - 1 year 1 Parts and Labor - 3 years 7 Battery pack - 1 year 1 Types of Warranty Service If required, your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your Machine in the above table and as described below. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations, additional charges may apply outside your Service Provider's normal service area, contact your local Service Provider representative or your reseller for country and location specific information. 1. Customer Replaceable Unit (″CRU″) Service Lenovo will ship CRUs to you for you to install, Tier 1 CRUs are easy to install whereas Tier 2 CRUs require some technical skill and tools. CRU information and replacement instructions are shipped with your Machine and are available from Lenovo at any time on your request. You may request that a Service Provider install CRUs, at no additional charge, under the type of warranty service designated for your Machine. Lenovo specifies in the materials shipped with a replacement CRU whether a 46 ThinkPad® R60 Service and Troubleshooting Guide

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Machine
Type
Country
or
Region
of
Purchase
Warranty
period
Types
of
Warranty
Service
0656
US,
Canada,
Mexico,
Brazil,
Australia,
and
Japan
Parts
and
Labor
-
90
days
Battery
pack
-
90
days
6
1
Others
Parts
and
Labor
-
90
days
Battery
pack
-
90
days
7
1
9459,
9464
All
Parts
and
Labor
-
3
years
Battery
pack
-
1
year
5
1
9455,
9456,
9460,
9461,
0658
US,
Canada,
Mexico,
Brazil,
Australia,
and
Japan
Parts
and
Labor
-
1
year
Battery
pack
-
1
year
6
1
Others
Parts
and
Labor
-
1
year
Battery
pack
-
1
year
7
1
9457,
9458,
9462,
9463,
0659
US,
Canada,
Mexico,
Brazil,
Australia,
and
Japan
Parts
and
Labor
-
3
years
Battery
pack
-
1
year
6
1
Others
Parts
and
Labor
-
3
years
Battery
pack
-
1
year
7
1
Types
of
Warranty
Service
If
required,
your
Service
Provider
will
provide
repair
or
exchange
service
depending
on
the
type
of
warranty
service
specified
for
your
Machine
in
the
above
table
and
as
described
below.
Scheduling
of
service
will
depend
upon
the
time
of
your
call
and
is
subject
to
parts
availability.
Service
levels
are
response
time
objectives
and
are
not
guaranteed.
The
specified
level
of
warranty
service
may
not
be
available
in
all
worldwide
locations,
additional
charges
may
apply
outside
your
Service
Provider’s
normal
service
area,
contact
your
local
Service
Provider
representative
or
your
reseller
for
country
and
location
specific
information.
1.
Customer
Replaceable
Unit
(
″
CRU
″
)
Service
Lenovo
will
ship
CRUs
to
you
for
you
to
install,
Tier
1
CRUs
are
easy
to
install
whereas
Tier
2
CRUs
require
some
technical
skill
and
tools.
CRU
information
and
replacement
instructions
are
shipped
with
your
Machine
and
are
available
from
Lenovo
at
any
time
on
your
request.
You
may
request
that
a
Service
Provider
install
CRUs,
at
no
additional
charge,
under
the
type
of
warranty
service
designated
for
your
Machine.
Lenovo
specifies
in
the
materials
shipped
with
a
replacement
CRU
whether
a
46
ThinkPad
®
R60
Service
and
Troubleshooting
Guide