Lenovo ThinkPad T41p IBM System Information Center Administrator's Guide - Page 5

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Contents About this guide v Who should read this guide vi Additional information vi Chapter 1. About the System Information Center program 1 Components 1 The System Information Center program . . . . 1 The System Information Gatherer program . . . 1 Architecture 2 Features 3 Chapter 2. Installing the System Information Center program on a server . 5 Installation requirements 5 Server requirements 5 System Information Center console 6 Installing and configuring a Windows server . . . 6 Installing Windows 2000 Server 6 Installing Windows Server 2003 6 Disabling Internet Information Services (IIS) . . . 7 Installing the System Information Center program . . 7 Quick installation 8 Custom installation 9 Securing your network with Secure Sockets Layer (SSL) security 12 Chapter 3. Installing the System Information Gatherer program. . . . . 15 Minimum requirements 15 The client computer 15 Prerequisites 15 Considerations for installing the client agent . . 16 Limitations 17 Performing an attended installation 17 Permanently installing the client agent . . . . 17 Temporarily using the client agent 18 Performing an unattended installation . . . . . 18 Setting up an unattended installation from a shortcut 19 Performing an unattended installation from a command line 19 Chapter 4. Using the System Information Center program . . . . . 21 Understanding user accounts and functions . . . 21 Creating accounts 22 Creating the primary Administrator account . . 23 Creating user accounts 23 Setting user account privileges 24 Registering an asset 24 Registering a remote asset 24 Registering an asset connected to the network . . 25 Performing other basic functions 26 © Copyright IBM Corp. 2004 Chapter 5. Performing System Information Center advanced functions. 27 Working with tasks 27 Creating a task 28 Editing a task 30 Running a task 30 Working with reports 32 Generating a common report 33 Creating a custom report 34 Generating a custom report 35 Sending a specialized e-mail 36 Sending an e-mail to all users 36 Sending an e-mail to a selected user or users . . 36 Reprocessing the database 37 Working with the ISIC.PROPERTIES file . . . . . 37 Editing the ISIC.PROPERTIES file 37 Exporting information using the System Information Center program 41 Importing information into a database . . . . . 41 Performing other advanced functions 42 Chapter 6. Problem solving 45 Recovering when the System Information Center program is not running 45 Using log files to solve a problem 45 Viewing the server status to solve a problem . . . 46 Improving server performance to solve a problem 46 What you need before calling IBM 47 Setting up the Trusted Sites zone 47 Chapter 7. Getting help and support . . 49 Using the documentation and help system . . . . 49 Using the Web 49 Contacting a System Information Center technical expert 50 Obtaining support 50 Appendix A. Modifying the ISIC.PROPERTIES file 51 Template of field information 51 Example: ISIC.PROPERTIES file 51 Appendix B. Using database information 79 Asset and user information tables 79 Internal system tables 88 Appendix C. Notices 95 Trademarks 96 Index 97 iii

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Contents
About
this
guide
.
.
.
.
.
.
.
.
.
.
.v
Who
should
read
this
guide
.
.
.
.
.
.
.
.
. vi
Additional
information
.
.
.
.
.
.
.
.
.
. vi
Chapter
1.
About
the
System
Information
Center
program
.
.
.
.
.
.1
Components
.
.
.
.
.
.
.
.
.
.
.
.
.
.1
The
System
Information
Center
program
.
.
.
.1
The
System
Information
Gatherer
program
.
.
.1
Architecture
.
.
.
.
.
.
.
.
.
.
.
.
.
.2
Features
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.3
Chapter
2.
Installing
the
System
Information
Center
program
on
a
server
.5
Installation
requirements
.
.
.
.
.
.
.
.
.
.5
Server
requirements
.
.
.
.
.
.
.
.
.
.
.5
System
Information
Center
console
.
.
.
.
.
.6
Installing
and
configuring
a
Windows
server
.
.
.6
Installing
Windows
2000
Server
.
.
.
.
.
.
.6
Installing
Windows
Server
2003
.
.
.
.
.
.
.6
Disabling
Internet
Information
Services
(IIS)
.
.
.7
Installing
the
System
Information
Center
program
.
.7
Quick
installation
.
.
.
.
.
.
.
.
.
.
.
.8
Custom
installation
.
.
.
.
.
.
.
.
.
.
.9
Securing
your
network
with
Secure
Sockets
Layer
(SSL)
security
.
.
.
.
.
.
.
.
.
.
.
.
.
. 12
Chapter
3.
Installing
the
System
Information
Gatherer
program
.
.
.
.
. 15
Minimum
requirements
.
.
.
.
.
.
.
.
.
. 15
The
client
computer
.
.
.
.
.
.
.
.
.
. 15
Prerequisites
.
.
.
.
.
.
.
.
.
.
.
.
. 15
Considerations
for
installing
the
client
agent
.
. 16
Limitations
.
.
.
.
.
.
.
.
.
.
.
.
.
. 17
Performing
an
attended
installation
.
.
.
.
.
. 17
Permanently
installing
the
client
agent
.
.
.
. 17
Temporarily
using
the
client
agent
.
.
.
.
.
. 18
Performing
an
unattended
installation
.
.
.
.
. 18
Setting
up
an
unattended
installation
from
a
shortcut
.
.
.
.
.
.
.
.
.
.
.
.
.
. 19
Performing
an
unattended
installation
from
a
command
line
.
.
.
.
.
.
.
.
.
.
.
. 19
Chapter
4.
Using
the
System
Information
Center
program
.
.
.
.
. 21
Understanding
user
accounts
and
functions
.
.
. 21
Creating
accounts
.
.
.
.
.
.
.
.
.
.
.
. 22
Creating
the
primary
Administrator
account
.
. 23
Creating
user
accounts
.
.
.
.
.
.
.
.
. 23
Setting
user
account
privileges
.
.
.
.
.
.
. 24
Registering
an
asset
.
.
.
.
.
.
.
.
.
.
. 24
Registering
a
remote
asset
.
.
.
.
.
.
.
. 24
Registering
an
asset
connected
to
the
network
.
. 25
Performing
other
basic
functions
.
.
.
.
.
.
. 26
Chapter
5.
Performing
System
Information
Center
advanced
functions
. 27
Working
with
tasks
.
.
.
.
.
.
.
.
.
.
.
. 27
Creating
a
task
.
.
.
.
.
.
.
.
.
.
.
. 28
Editing
a
task
.
.
.
.
.
.
.
.
.
.
.
.
. 30
Running
a
task
.
.
.
.
.
.
.
.
.
.
.
. 30
Working
with
reports
.
.
.
.
.
.
.
.
.
.
. 32
Generating
a
common
report
.
.
.
.
.
.
. 33
Creating
a
custom
report
.
.
.
.
.
.
.
.
. 34
Generating
a
custom
report
.
.
.
.
.
.
.
. 35
Sending
a
specialized
e-mail
.
.
.
.
.
.
.
.
. 36
Sending
an
e-mail
to
all
users
.
.
.
.
.
.
. 36
Sending
an
e-mail
to
a
selected
user
or
users
.
. 36
Reprocessing
the
database
.
.
.
.
.
.
.
.
. 37
Working
with
the
ISIC.PROPERTIES
file
.
.
.
.
. 37
Editing
the
ISIC.PROPERTIES
file
.
.
.
.
.
. 37
Exporting
information
using
the
System
Information
Center
program
.
.
.
.
.
.
.
.
.
.
.
.
. 41
Importing
information
into
a
database
.
.
.
.
. 41
Performing
other
advanced
functions
.
.
.
.
.
. 42
Chapter
6.
Problem
solving
.
.
.
.
.
. 45
Recovering
when
the
System
Information
Center
program
is
not
running
.
.
.
.
.
.
.
.
.
. 45
Using
log
files
to
solve
a
problem
.
.
.
.
.
.
. 45
Viewing
the
server
status
to
solve
a
problem
.
.
. 46
Improving
server
performance
to
solve
a
problem
46
What
you
need
before
calling
IBM
.
.
.
.
.
.
. 47
Setting
up
the
Trusted
Sites
zone
.
.
.
.
.
.
. 47
Chapter
7.
Getting
help
and
support
.
. 49
Using
the
documentation
and
help
system
.
.
.
. 49
Using
the
Web
.
.
.
.
.
.
.
.
.
.
.
.
. 49
Contacting
a
System
Information
Center
technical
expert
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 50
Obtaining
support
.
.
.
.
.
.
.
.
.
.
.
. 50
Appendix
A.
Modifying
the
ISIC.PROPERTIES
file
.
.
.
.
.
.
.
. 51
Template
of
field
information
.
.
.
.
.
.
.
. 51
Example:
ISIC.PROPERTIES
file
.
.
.
.
.
.
. 51
Appendix
B.
Using
database
information
.
.
.
.
.
.
.
.
.
.
.
.
. 79
Asset
and
user
information
tables
.
.
.
.
.
.
. 79
Internal
system
tables
.
.
.
.
.
.
.
.
.
.
. 88
Appendix
C.
Notices
.
.
.
.
.
.
.
.
. 95
Trademarks
.
.
.
.
.
.
.
.
.
.
.
.
.
. 96
Index
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 97
©
Copyright
IBM
Corp.
2004
iii