Lenovo ThinkPad T42 (Greek) Service and Troubleshooting guide for the ThinkPad - Page 53

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Solving computer problems v The surface of your finger is very different from when you registered your fingerprint. v Your finger is wet. v A finger is used that has not been enrolled. To improve the situation, try the following: v Clean or wipe your hands to remove any excess dirt or moisture from the fingers. v Enroll and use a different finger for authentication. v If your hands are too dry, apply lotion to them. Other problems Problem: The computer locks or does not accept any input. Solution: Your computer might lock when it enters standby mode during a communication operation. Disable the standby timer when you are working on the network. To turn off the computer, press and hold the power switch for 4 seconds or more. Problem: The computer does not start from a device you want, such as a diskette drive. Solution: Refer to the Startup menu of the BIOS Setup Utility. Make sure that the startup sequence in the BIOS Setup Utility is set so that the computer starts from the device you want. Also make sure that the device from which the computer starts is enabled. In the startup menu in the BIOS Setup Utility, make sure that the device is included in the ″Boot priority order″ list. If it is included in the ″Excluded from boot order″ list, it is disabled. Select the entry for it in the list and press the x key. This moves the entry to the ″Boot priority order″ list. If you are using the ThinkPad T41/T41p Series computer, in the startup menu in the BIOS Setup Utility, make sure that there is no exclamation point ! to the left of the hard disk drive or its child node. If there is such a mark, the hard disk drive is disabled. To enable the drive, press the Insert key and clear the mark. Problem: The computer does not respond. Chapter 2. Solving computer problems 31

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v
The
surface
of
your
finger
is
very
different
from
when
you
registered
your
fingerprint.
v
Your
finger
is
wet.
v
A
finger
is
used
that
has
not
been
enrolled.
To
improve
the
situation,
try
the
following:
v
Clean
or
wipe
your
hands
to
remove
any
excess
dirt
or
moisture
from
the
fingers.
v
Enroll
and
use
a
different
finger
for
authentication.
v
If
your
hands
are
too
dry,
apply
lotion
to
them.
Other
problems
Problem:
The
computer
locks
or
does
not
accept
any
input.
Solution:
Your
computer
might
lock
when
it
enters
standby
mode
during
a
communication
operation.
Disable
the
standby
timer
when
you
are
working
on
the
network.
To
turn
off
the
computer,
press
and
hold
the
power
switch
for
4
seconds
or
more.
Problem:
The
computer
does
not
start
from
a
device
you
want,
such
as
a
diskette
drive.
Solution:
Refer
to
the
Startup
menu
of
the
BIOS
Setup
Utility.
Make
sure
that
the
startup
sequence
in
the
BIOS
Setup
Utility
is
set
so
that
the
computer
starts
from
the
device
you
want.
Also
make
sure
that
the
device
from
which
the
computer
starts
is
enabled.
In
the
startup
menu
in
the
BIOS
Setup
Utility,
make
sure
that
the
device
is
included
in
the
″
Boot
priority
order
″
list.
If
it
is
included
in
the
″
Excluded
from
boot
order
″
list,
it
is
disabled.
Select
the
entry
for
it
in
the
list
and
press
the
x
key.
This
moves
the
entry
to
the
″
Boot
priority
order
″
list.
If
you
are
using
the
ThinkPad
T41/T41p
Series
computer,
in
the
startup
menu
in
the
BIOS
Setup
Utility,
make
sure
that
there
is
no
exclamation
point
!
to
the
left
of
the
hard
disk
drive
or
its
child
node.
If
there
is
such
a
mark,
the
hard
disk
drive
is
disabled.
To
enable
the
drive,
press
the
Insert
key
and
clear
the
mark.
Problem:
The
computer
does
not
respond.
Solving
computer
problems
Chapter
2.
Solving
computer
problems
31