Lenovo ThinkPad T42 (Greek) Service and Troubleshooting guide for the ThinkPad - Page 56

Solution, Problem, Notes - drivers download

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Solving computer problems device, then when your computer returns from standby or hibernation mode to normal operation, the ″Unsafe Removal of Device″ message may appear. Solution: You can safely close this message. It is displayed because of the USB 2.0 driver problem on Windows 2000. You can get detailed information in the More Information section of the Microsoft Knowledge Base 328580 and 323754. Visit the Microsoft Knowledge Base homepage at http://support.microsoft.com/, type the number of the knowledge base article you need in the search field, and click the Search button. Problem: An application does not run correctly. Solution: Make sure that the problem is not being caused by the application. Check that your computer has the minimum required memory to run the application. Refer to the manuals supplied with the application. Check the following: v The application is designed to operate with your operating system. v Other applications run correctly on your computer. v The necessary device drivers are installed. v The application works when it is run on some other computer. If an error message appears while you are using the application program, refer to the manuals supplied with the application. On some models, the following application programs may not run correctly. Download the latest version from the Web site listed below: v ThinkPad 2.5 inch Hard Disk Drive Firmware Update Utility (version released before January 24, 2005): The latest version is available at http://www.lenovo.com/think/support/ v Drive Fitness Test (v3.99 or earlier): The latest version is available at http://www.hitachigst.com/hdd/support/download.htm Notes: 1. Lenovo does not guarantee the proper operation of the Drive Fitness Test. 2. To use an additional hard disk drive, update the firmware to the latest version. If the application still does not run correctly, contact your place of purchase or a service representative for help. 34 ThinkPad® T40 Series Service and Troubleshooting Guide

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device,
then
when
your
computer
returns
from
standby
or
hibernation
mode
to
normal
operation,
the
Unsafe
Removal
of
Device
message
may
appear.
Solution:
You
can
safely
close
this
message.
It
is
displayed
because
of
the
USB
2.0
driver
problem
on
Windows
2000.
You
can
get
detailed
information
in
the
More
Information
section
of
the
Microsoft
Knowledge
Base
328580
and
323754.
Visit
the
Microsoft
Knowledge
Base
homepage
at
type
the
number
of
the
knowledge
base
article
you
need
in
the
search
field,
and
click
the
Search
button.
Problem:
An
application
does
not
run
correctly.
Solution:
Make
sure
that
the
problem
is
not
being
caused
by
the
application.
Check
that
your
computer
has
the
minimum
required
memory
to
run
the
application.
Refer
to
the
manuals
supplied
with
the
application.
Check
the
following:
v
The
application
is
designed
to
operate
with
your
operating
system.
v
Other
applications
run
correctly
on
your
computer.
v
The
necessary
device
drivers
are
installed.
v
The
application
works
when
it
is
run
on
some
other
computer.
If
an
error
message
appears
while
you
are
using
the
application
program,
refer
to
the
manuals
supplied
with
the
application.
On
some
models,
the
following
application
programs
may
not
run
correctly.
Download
the
latest
version
from
the
Web
site
listed
below:
v
ThinkPad
2.5
inch
Hard
Disk
Drive
Firmware
Update
Utility
(version
released
before
January
24,
2005):
The
latest
version
is
available
at
v
Drive
Fitness
Test
(v3.99
or
earlier):
The
latest
version
is
available
at
Notes:
1.
Lenovo
does
not
guarantee
the
proper
operation
of
the
Drive
Fitness
Test.
2.
To
use
an
additional
hard
disk
drive,
update
the
firmware
to
the
latest
version.
If
the
application
still
does
not
run
correctly,
contact
your
place
of
purchase
or
a
service
representative
for
help.
Solving
computer
problems
34
ThinkPad
®
T40
Series
Service
and
Troubleshooting
Guide