Lexmark 5000 Color Jetprinter User Guide - Page 56

Make sure Disable CJ5000 DOS Printing is, In the Change DOS Printing Setting area

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Troubleshooting Problems DOS print job does not print Solutions Check the following items: • Follow the steps for your operating system to make sure the DOS Printing option is selected: Windows 3.1, 3.11, Windows 95: 1 From the printer's Control Program, click the Options Tab. 2 Make sure Disable CJ5000 DOS Printing is not checked. Windows NT 4.0: 1 Open the Printer Driver Properties folder: a In the Windows Printer Folder, right- click the Lexmark 5000 Color Jetprinter icon. b In the sidebar menu, click Properties. c Choose the Device Settings Tab. 2 From DOS Printing, click DOS Printing. 3 In the Change DOS Printing Setting area, click Enabled. 4 Click OK. • If you are using Windows 95, make sure Spool MS-DOS print jobs is selected: 1 Open the Printer Driver Properties folder: a In the Windows Printer Folder, right- click the Lexmark 5000 Color Jetprinter icon. b In the sidebar menu, click Properties. c Choose the Details Tab. 2 Click the Port Settings button. 3 Make sure Spool MS-DOS print jobs is checked. 4 Click OK. • If you send a second DOS print job before the first DOS print job has finished processing, neither job will print. Normally, a job is finished processing when the first page of the job prints. • Also, make sure the Lexmark 5000 Color Jetprinter is set as your default printer driver. 50 Troubleshooting

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Troubleshooting
50
Troubleshooting
DOS print job does
not print
Check the following items:
•
Follow the steps for your operating system to
make sure the DOS Printing option is selected:
Windows 3.1, 3.11, Windows 95:
1
From the printer's Control Program, click
the Options Tab.
2
Make sure Disable CJ5000 DOS Printing is
not
checked.
Windows NT 4.0:
1
Open the Printer Driver Properties folder:
a
In the Windows Printer Folder, right-
click the Lexmark 5000 Color Jetprinter
icon.
b
In the sidebar menu, click Properties.
c
Choose the Device Settings Tab.
2
From DOS Printing, click DOS Printing.
3
In the Change DOS Printing Setting area,
click Enabled.
4
Click OK.
•
If you are using Windows 95, make sure Spool
MS-DOS print jobs is selected:
1
Open the Printer Driver Properties folder:
a
In the Windows Printer Folder, right-
click the Lexmark 5000 Color Jetprinter
icon.
b
In the sidebar menu, click Properties.
c
Choose the Details Tab.
2
Click the Port Settings button.
3
Make sure Spool MS-DOS print jobs is
checked.
4
Click OK.
•
If you send a second DOS print job before the
first DOS print job has finished processing,
neither job will print. Normally, a job is
finished processing when the first page of the
job prints.
•
Also, make sure the Lexmark 5000 Color
Jetprinter is set as your default printer driver.
Problems
Solutions