Lexmark CS943 Users Guide - Page 320
Missing colors
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Troubleshoot a problem 320 Action Step 7 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Yes Go to step 8. No The problem is solved. Is the print light? Step 8 a Remove, and then insert the waste toner bottle. b Perform Color Adjust. From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Adjust. Go to step 9. The problem is solved. Is the print light? Step 9 a Remove the photoconductor units. Warning-Potential Damage: Do not expose the photoconductor units to direct light. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drums. Doing so may affect the quality of future print jobs. b Insert the photoconductor units. c Print the document. Contact customer The problem is support. solved. Is the print too light? Missing colors Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages.