Lexmark CS943 Users Guide - Page 328
Vertical dark lines
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Troubleshoot a problem 328 Action Step 4 a Remove the photoconductor units. Warning-Potential Damage: Do not expose the photoconductor units to direct light. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drums. Doing so may affect the quality of future print jobs. b Insert the photoconductor units. c Print the document. Yes Contact customer support. No The problem is solved. Do horizontal dark lines appear on prints? Vertical dark lines Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Yes Step 1 Go to step 2. a Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog box. Notes: • Make sure that the setting matches the paper loaded in the tray. • You can also change the setting on the printer control panel. From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type. b Print the document. No The problem is solved. Do vertical dark lines appear on prints?