Lexmark CX930 Users Guide - Page 412
Scanner does not respond, Adjusting scanner registration, Settings, Device, Maintenance
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Troubleshoot a problem 412 Scanner does not respond Action Step 1 a Check if the power cord is connected properly to the printer and the electrical outlet. Yes The problem is solved. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. b Copy or scan the document. Is the scanner responding? Step 2 a Check if the printer is turned on. b Resolve any error messages that appear on the display. c Copy or scan the document. The problem is solved. Is the scanner responding? Step 3 The problem is a Turn off the printer, wait for about 10 seconds, and then turn the solved. printer on. b Copy or scan the document. Is the scanner responding? No Go to step 2. Go to step 3. Contact customer support. Adjusting scanner registration 1 From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Scanner Configuration > Scanner Manual Registration. 2 In the Print Quick Test menu, touch Start. 3 Place the Print Quick Test page on the scanner glass, and then touch Flatbed Registration. 4 In the Copy Quick Test menu, touch Start. 5 Compare the Copy Quick Test page with the original document. Note: If the margins of the test page are different from the original document, then adjust Left Margin and Top Margin. 6 Repeat step 4 and step 5 until the margins of the Copy Quick Test page closely match the original document. Adjusting ADF registration 1 From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Scanner Configuration > Scanner Manual Registration. 2 In the Print Quick Test menu, touch Start.