Lexmark CX930 Users Guide - Page 415
The print appears tinted, Contacting customer support
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Troubleshoot a problem 415 If the software program does not specify colors with RGB or CMYK combinations, then the Color Samples pages are not useful. Additionally, some software programs adjust the RGB or CMYK combinations specified in the program through color management. In these situations, the printed color may not be an exact match of the Color Samples pages. The print appears tinted Action Step 1 Perform Color Adjust. a From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Adjust. b Print the document. Does the print appear tinted? Step 2 Perform Color Balance. a From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Balance. b Adjust the settings. c Print the document. Does the print appear tinted? Yes Go to step 2. No The problem is solved. Contact customer The problem is support. solved. Contacting customer support Before contacting customer support, make sure to have the following information: • Printer problem • Error message • Printer model type and serial number Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals, support documentation, drivers, and other downloads. Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, go to http://support.lexmark.com.