Lexmark E250DN User's Guide - Page 88

Print quality problems

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Print quality problems Symptom Print irregularities ABCDE ABCDE ABCDE Cause Solution • Paper has absorbed moisture due • Load paper from a fresh package to high humidity. into the paper tray. • Paper that does not meet the printer • Avoid textured paper with rough specifications is being used. finishes. • The fuser is worn or defective. • Make sure the printer driver paper type setting matches the type of paper being used. • Replace the fuser*. Print is too light or too dark Transparency print quality is poor (Print has inappropriate light or dark spots, toner is smeared, or horizontal or vertical light bands appear.) Toner specks Toner rubs off the paper easily when sheets are handled Gray background ABCDE ABCDE ABCDE • The Toner Darkness setting is too • Select a different Toner Darkness† light or too dark. setting from the printer driver before • Paper that does not meet the printer sending the job to print. specifications is being used. • Load paper from a new package. • The toner cartridge is low on toner. • Avoid textured paper with rough • The toner cartridge is defective. finishes. • Make sure the loaded paper is not damp. • Replace the toner cartridge. • Transparencies that do not meet the • Use only transparencies printer specifications are being recommended by the manufacturer. used. • Set the Form Type setting to • The Form Type setting in the printer transparency. driver is set to something other than transparency. • The toner cartridge is defective. • The fuser is worn or defective. • Toner is in the paper path. • The Paper Texture setting is wrong for the type of print media being used. • The Paper Weight setting is wrong for the type of print media being used. • The fuser is worn or defective. • The Toner Darkness setting is too dark. • The toner cartridge is defective. • Replace the toner cartridge. • Replace the fuser*. • Call for service. • Change Paper Texture† from Normal to Smooth or Rough. • Change Media Type in Drivers to an appropriate weight for the print media being used. • Replace the fuser*. • Select a different Toner Darkness† setting from the printer driver before sending the job to print. • Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can be changed using the Local Printer Settings Utility. 88

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88
Print quality problems
Print irregularities
•
Paper has absorbed moisture due
to high humidity.
•
Paper that does not meet the printer
specifications is being used.
•
The fuser is worn or defective.
•
Load paper from a fresh package
into the paper tray.
•
Avoid textured paper with rough
finishes.
•
Make sure the printer driver paper
type setting matches the type of
paper being used.
•
Replace the fuser
*
.
Print is too light or too dark
•
The Toner Darkness setting is too
light or too dark.
•
Paper that does not meet the printer
specifications is being used.
•
The toner cartridge is low on toner.
•
The toner cartridge is defective.
•
Select a different Toner Darkness
†
setting from the printer driver before
sending the job to print.
•
Load paper from a new package.
•
Avoid textured paper with rough
finishes.
•
Make sure the loaded paper is not
damp.
•
Replace the toner cartridge.
Transparency print quality is poor
(Print has inappropriate light or dark
spots, toner is smeared, or horizontal
or vertical light bands appear.)
•
Transparencies that do not meet the
printer specifications are being
used.
•
The Form Type setting in the printer
driver is set to something other than
transparency.
•
Use only transparencies
recommended by the manufacturer.
•
Set the Form Type setting to
transparency.
Toner specks
•
The toner cartridge is defective.
•
The fuser is worn or defective.
•
Toner is in the paper path.
•
Replace the toner cartridge.
•
Replace the fuser
*
.
•
Call for service.
Toner rubs off the paper easily
when sheets are handled
•
The Paper Texture setting is wrong
for the type of print media being
used.
•
The Paper Weight setting is wrong
for the type of print media being
used.
•
The fuser is worn or defective.
•
Change Paper Texture
†
from
Normal to Smooth or Rough.
•
Change Media Type in Drivers to an
appropriate weight for the print
media being used.
•
Replace the fuser
*
.
Gray background
•
The Toner Darkness setting is too
dark.
•
The toner cartridge is defective.
•
Select a different Toner Darkness
†
setting from the printer driver before
sending the job to print.
•
Replace the toner cartridge.
Symptom
Cause
Solution
*
To replace the fuser, call a service technician.
†
This setting can be changed using the Local Printer Settings Utility.
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