Lexmark MS510 Print Quality Guide - Page 13

Streaked vertical lines appear on prints, Step 2, Warning-Potential Damage

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Print Quality Guide Page 13 of 19 Action Yes Step 2 Go to step 3. From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray. Do the paper type and weight match the type and weight of the paper in the tray? Step 3 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Go to step 4. Do streaked horizontal lines appear on prints? Step 4 Go to step 5. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job. Do streaked horizontal lines appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Contact customer support. Do streaked horizontal lines appear on prints? Streaked vertical lines appear on prints Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes Step 1 a Depending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog. b Resend the print job. Go to step 2. Do streaked vertical lines appear on prints? No Change the paper type and weight to match the paper loaded in the tray. The problem is solved. The problem is solved. The problem is solved. No The problem is solved.

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Action
Yes
No
Step 2
From the printer control panel, set the paper type and weight in the Paper menu
to match the paper loaded in the tray.
Do the paper type and weight match the type and weight of the paper in the
tray?
Go to step 3.
Change the paper type
and weight to match the
paper loaded in the tray.
Step 3
a
Load paper from a fresh package.
Note:
Paper absorbs moisture due to high humidity. Store paper in its
original wrapper until you use it.
b
Resend the print job.
Do streaked horizontal lines appear on prints?
Go to step 4.
The problem is solved.
Step 4
a
Reinstall the imaging unit.
1
Remove the toner cartridge, and then the imaging unit.
Warning—Potential Damage:
Do not expose the imaging unit to direct
light for more than 10 minutes. Extended exposure to light may cause
print quality problems.
2
Install the imaging unit, and then the cartridge.
b
Resend the print job.
Do streaked horizontal lines appear on prints?
Go to step 5.
The problem is solved.
Step 5
Replace the imaging unit, and then resend the print job.
Do streaked horizontal lines appear on prints?
Contact
customer
support
.
The problem is solved.
Streaked vertical lines appear on prints
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action
Yes
No
Step 1
a
Depending on your operating system, specify the paper type, texture, and
weight from Printing Preferences or from the Print dialog.
b
Resend the print job.
Do streaked vertical lines appear on prints?
Go to step 2.
The problem is solved.
Print Quality Guide
Page 13 of 19