Lexmark MS510 Print Quality Guide - Page 18

Print Quality Guide Page 18 of 19 Transparency print quality is poor Action Yes Step 1 Go to step 2. From the printer control panel, set the paper type in the Paper menu to match the paper loaded in the tray. Is the paper type for the tray set to Transparency? Step 2 a Check if you are using a recommended type of transparency. b Resend the print job. Contact customer support. Is the print quality still poor? Uneven print density No Set the paper type to Transparency. The problem is solved. Action Replace the imaging unit, and then resend the print job. Is the print density uneven? Yes Contact customer support. No The problem is solved. Contacting customer support When you contact customer support, describe the problem you are experiencing, the message on the printer display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For more information, see the label on the inside top front cover or at the back of the printer. The serial number is also listed on the menu settings page. Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following: Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems. E-mail You can send an e-mail to the Lexmark team, describing your problem. A service representative will respond and provide you with information to solve your problem.