Lexmark MS617 Users Guide PDF
Lexmark MS617 Manual
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- Lexmark MS617 | Users Guide PDF - Page 1
MS510, MS517, MS610, MS617 User's Guide Important: Click here before using this guide. November 2017 Machine type(s): 4514 Model(s): 630, 635, 646 www.lexmark.com - Lexmark MS617 | Users Guide PDF - Page 2
73 Loading paper and specialty media...77 Printing...88 Managing the printer...93 Paper and specialty media guide 106 Using specialty media...106 Paper guidelines...108 Supported paper sizes, types, and weights 111 Understanding the printer menus 114 Menus list...114 Paper menu...115 - Lexmark MS617 | Users Guide PDF - Page 3
177 Paper jam in the duplex unit...178 Paper jam in trays...179 Paper jam in the multipurpose feeder...179 Troubleshooting 181 Understanding the printer messages...181 Solving printer problems...193 Solving print problems...201 Solving home screen application problems 227 Embedded Web Server does - Lexmark MS617 | Users Guide PDF - Page 4
Contents 4 Notices...230 Index...240 - Lexmark MS617 | Users Guide PDF - Page 5
printer and may result in a risk of fire, property damage, or poor printer performance. CAUTION-POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer the User's Guide may result in operating instructions that - Lexmark MS617 | Users Guide PDF - Page 6
the trays. Do not try to lift the printer and the trays at the same time. • Always use the handholds on the printer to lift it. • Any cart used to move the printer must have a surface able to support the full footprint of the printer. • Any cart used to move the hardware options must have - Lexmark MS617 | Users Guide PDF - Page 7
Safety information 7 CAUTION-SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. SAVE THESE INSTRUCTIONS. - Lexmark MS617 | Users Guide PDF - Page 8
the printer • Troubleshooting and solving problems Information on setting up and configuring the accessibility features of your printer Find it here Setup documentation-The setup documentation came with the printer and is also available at http://support.lexmark.com. User's Guide and Quick - Lexmark MS617 | Users Guide PDF - Page 9
the printer program folder or on the desktop, depending on your operating system. The latest supplemental information, updates, and customer Lexmark support Web site- support: http://support.lexmark.com • Documentation • Driver downloads • Live chat support • E‑mail support • Voice support Note - Lexmark MS617 | Users Guide PDF - Page 10
enough room for them also. It is important to: • Set up the printer near a properly grounded and easily accessible electrical outlet. • Make sure airflow 156 standard. • Provide a flat, sturdy, and stable surface. • Keep the printer: - Clean, dry, and free of dust. - Away from stray staples and paper - Lexmark MS617 | Users Guide PDF - Page 11
Selecting a location for the printer 11 5 4 1 1 3 2 1 Right side 110 mm (4.33 in.) 2 Front 305 mm (12 in.) 3 Left side 65 mm (2.56 in.) 4 Rear 100 mm (3.94 in.) 5 Top 305 mm (12 in.) - Lexmark MS617 | Users Guide PDF - Page 12
damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. Available internal options • DDR3 DIMM • Flash memory - Fonts - Firmware • Forms Barcode • Prescribe • IPDS • PrintCryption • Hard disk* • Internal Solutions - Lexmark MS617 | Users Guide PDF - Page 13
electronic components or connectors. 1 Access the controller board. For the MS510dn, MS517dn, MS610dn, and MS617dn printer models, see "Accessing the controller board" on page 38. For the MS610de printer model, see "Accessing the controller board" on page 71. 2 Unpack the optional card. Warning - Lexmark MS617 | Users Guide PDF - Page 14
MS610dn, and MS617dn printer models, close the controller board access door. For the MS610de printer model, close the controller board shield, and then close the access door. Note: When the printer software and any hardware options are installed, add the options manually in the print driver to make - Lexmark MS617 | Users Guide PDF - Page 15
attached to the controller board. 1 Access the controller board. For the MS510dn, MS517dn, MS610dn, and MS617dn printer models, see "Accessing the controller board" on page 38. For the MS610de printer model, see "Accessing the controller board" on page 71. 2 Unpack the memory card. Warning-Potential - Lexmark MS617 | Users Guide PDF - Page 16
MS610dn, and MS617dn printer models, close the controller board access door. For the MS610de printer model, close the controller board shield, and then close the access door. Note: When the printer software and any hardware options are installed, add the options manually in the print driver to make - Lexmark MS617 | Users Guide PDF - Page 17
are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. 1 Open the door to remove it. 1 2 3 3 Unpack the ISP kit. Note: Make sure to remove and discard the small cable attached to the white connector. - Lexmark MS617 | Users Guide PDF - Page 18
18 1 2 3 5 4 1 ISP solution 2 Screw to attach the ISP to the bracket 3 ISP exterior cover 4 Screws to attach the ISP metal bracket to the printer cage 5 Plastic bracket 6 Long ISP cable 4 Place the plastic bracket inside the ISP exterior cover until it clicks into place. 5 Slide and push - Lexmark MS617 | Users Guide PDF - Page 19
Additional printer setup 19 6 Secure the ISP solution to the plastic bracket using the long screw. 7 Tighten the two screws on the end of the ISP solution. - Lexmark MS617 | Users Guide PDF - Page 20
Additional printer setup 20 8 Attach the white plug of the ISP solution interface cable into the white receptacle on the ISP. 9 Attach the ISP exterior cover at an angle by inserting the left hinges first. - Lexmark MS617 | Users Guide PDF - Page 21
Additional printer setup 21 10 Lower the rest of the cover, and then slide the cover to the right. 11 Run the ISP cable through the controller board shield. - Lexmark MS617 | Users Guide PDF - Page 22
interface cable into the blue receptacle on the controller board. Note: If you have installed a printer hard disk, then you need to remove it. For more information, see "Removing a printer hard disk" on page 25. To reinstall the printer hard disk, see "Installing a printer hard disk" on page 23. - Lexmark MS617 | Users Guide PDF - Page 23
setup 23 14 Close the shield. 15 Close the ISP exterior cover. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options - Lexmark MS617 | Users Guide PDF - Page 24
Additional printer setup 24 a Using a flathead screwdriver, loosen the screws. b Align the screws on the printer hard disk to the slots on the controller board bracket, and then slide the printer hard disk onto the brackets. - Lexmark MS617 | Users Guide PDF - Page 25
any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print driver" on page 29. Removing a printer hard disk Note: This option is supported only in MS610de - Lexmark MS617 | Users Guide PDF - Page 26
the controller board" on page 71. Note: This task requires a flathead screwdriver. 2 Loosen the screws that connect the printer hard disk to the controller board bracket. 3 Unplug the printer hard disk interface cable from the receptacle in the controller board , leaving the cable attached to the - Lexmark MS617 | Users Guide PDF - Page 27
CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the - Lexmark MS617 | Users Guide PDF - Page 28
, then to a properly grounded electrical outlet, and then turn on the printer. 2 1 Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available - Lexmark MS617 | Users Guide PDF - Page 29
: • Purchase a MarkNetTM N8352 wireless network adapter before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the instruction sheet that came with the adapter. • A Service Set Identifier (SSID) is a name assigned to a wireless network - Lexmark MS617 | Users Guide PDF - Page 30
point, or consult your system support person. Connecting the printer using the Wireless Setup Wizard Before you begin, make sure that: • A wireless network adapter is installed in the printer and is working properly. For more information, see the instruction sheet that came with the wireless - Lexmark MS617 | Users Guide PDF - Page 31
SSIDs. Enter a network name Manually type the SSID. Note: Make sure to type the correct SSID. Wi‑Fi Protected Setup Connect the printer to a wireless network using Wi‑Fi Protected Setup. 3 Follow the instructions on the printer display. Connecting the printer to a wireless network using the - Lexmark MS617 | Users Guide PDF - Page 32
printer is connected temporarily to an Ethernet network. • A wireless network adapter is installed in your printer and working properly. For more information, see the instruction least five seconds, and then turn the printer back on. 6 To verify if your printer is connected to the network, print a - Lexmark MS617 | Users Guide PDF - Page 33
is set up correctly by printing the following: • Menu settings page-Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page. If an option you installed is not listed, then it - Lexmark MS617 | Users Guide PDF - Page 34
Using MS510dn, MS517dn, MS610dn, and MS617dn 34 Using MS510dn, MS517dn, MS610dn, and MS617dn Learning about the printer Printer configurations CAUTION-POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. MS510dn and - Lexmark MS617 | Users Guide PDF - Page 35
Using MS510dn, MS517dn, MS610dn, and MS617dn 35 MS610dn and MS617dn 1 23 4 5 6 8 7 1 Printer control panel 2 Paper stop 3 Standard bin 4 Front door release button 5 Controller board access door 6 100‑sheet multipurpose feeder 7 Standard 550‑sheet tray 8 Optional 250‑ or - Lexmark MS617 | Users Guide PDF - Page 36
in the USB port 8 USB port Connect a flash drive to the printer. Notes: • Only the front USB port supports flash drives. • This feature is available only in select printer models. 9 Stop or cancel button Stop all printer activities. 10 Back button Return to the previous screen. 11 Down arrow - Lexmark MS617 | Users Guide PDF - Page 37
, MS517dn, MS610dn, and MS617dn 37 Attaching cables Connect the printer to the computer using a USB or parallel cable, or to the network using an Ethernet cable. Make sure to match the following: • The USB symbol on the cable with the USB symbol on the printer • The appropriate parallel cable - Lexmark MS617 | Users Guide PDF - Page 38
Using MS510dn, MS517dn, MS610dn, and MS617dn 38 Accessing the controller board CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the - Lexmark MS617 | Users Guide PDF - Page 39
Universal paper size is 216 x 355.6 mm (8.5 x 14 inches), and is supported from all paper sources. 1 From the printer control panel, navigate to: > Settings > unit of measure > > Paper Menu > > Universal Setup > > Units of Measure > > select a 2 Select Portrait Width or Portrait Height, and - Lexmark MS617 | Users Guide PDF - Page 40
Using MS510dn, MS517dn, MS610dn, and MS617dn 40 To open the paper stop, pull it so that it flips forward. Note: Close the paper stop when moving the printer to another location. Loading trays CAUTION-POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all - Lexmark MS617 | Users Guide PDF - Page 41
Using MS510dn, MS517dn, MS610dn, and MS617dn 41 2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading. 1 LGLLTR A4 EXEC B5 A5 2 A4 EXEC LTR B5 A5 3 Squeeze and then slide the length guide tab to the correct position for the size of - Lexmark MS617 | Users Guide PDF - Page 42
MS510dn, MS517dn, MS610dn, and MS617dn 42 • When loading legal‑size paper, the length guide extends beyond the base leaving the paper exposed to dust. To protect the paper from dust, you can purchase a dust cover separately. For more information, contact customer support. • If you are loading - Lexmark MS617 | Users Guide PDF - Page 43
Using MS510dn, MS517dn, MS610dn, and MS617dn 43 5 Load the paper stack. Notes: • Load with the printable side facedown when using recycled or preprinted sure the paper is below the maximum paper fill indicator located on the side of the width guide. LGLLTR A4 EXEC B5 A5 A6 A4 EXEC LTR B5 A5 - Lexmark MS617 | Users Guide PDF - Page 44
, MS517dn, MS610dn, and MS617dn 44 6 Insert the tray. 1 7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose - Lexmark MS617 | Users Guide PDF - Page 45
Using MS510dn, MS517dn, MS610dn, and MS617dn 45 a Pull the multipurpose feeder extender. b Pull the extender gently so that the multipurpose feeder is fully extended and open. 2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. 1 2 - Lexmark MS617 | Users Guide PDF - Page 46
Using MS510dn, MS517dn, MS610dn, and MS617dn 46 3 Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them, . • Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides. Overfilling may cause paper jams. - Lexmark MS617 | Users Guide PDF - Page 47
Using MS510dn, MS517dn, MS610dn, and MS617dn 47 • Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering the printer first. For more information on loading transparencies, see the packaging that the transparencies came in. Note: When loading - Lexmark MS617 | Users Guide PDF - Page 48
Using MS510dn, MS517dn, MS610dn, and MS617dn 48 • Load letterhead faceup with the top edge entering the printer first. For two‑sided (duplex) printing, load letterhead facedown with the bottom edge entering the printer first. • Load envelopes with the flap on the left side facedown. Warning- - Lexmark MS617 | Users Guide PDF - Page 49
, MS517dn, MS610dn, and MS617dn 49 Note: You can also change the paper size and type settings using the printer control panel. For more Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the specified paper type. - Lexmark MS617 | Users Guide PDF - Page 50
Using MS510dn, MS517dn, MS610dn, and MS617dn 50 Using the printer control panel 1 From the printer control panel, navigate to: > Settings > toner darkness Using the Embedded Web Server 1 Open a Web browser, and then type the IP address of the printer in the address field. Notes: • View the printer - Lexmark MS617 | Users Guide PDF - Page 51
MS617dn 51 Printing from a mobile device Notes: • Make sure that the printer printer models. Printing from a mobile device using Mopria Print Service Mopria® Print Service printer. Notes: • This application is supported only in some Apple devices. • This application is supported only in some printer - Lexmark MS617 | Users Guide PDF - Page 52
MS510dn, MS517dn, MS610dn, and MS617dn 52 Printing from a mobile device using Lexmark Mobile Print Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer. 1 Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some - Lexmark MS617 | Users Guide PDF - Page 53
the document has finished printing. • If you leave the flash drive in the printer after leaving the initial USB menu screen, then access held jobs from the printer control panel to print files from the flash drive. Supported flash drives and file types Flash drive File type • Lexar JumpDrive 2.0 Pro - Lexmark MS617 | Users Guide PDF - Page 54
MS517dn, MS610dn, and MS617dn 54 Printing confidential and other held jobs Storing print jobs in the printer 1 From the printer control panel, navigate Expiration Hold print jobs in the computer until you enter the PIN from the printer control panel. Note: The PIN is set from the computer. It must - Lexmark MS617 | Users Guide PDF - Page 55
Using MS510dn, MS517dn, MS610dn, and MS617dn 55 6 From the printer home screen, select Held Jobs. 7 Send the print job. Printing information pages Printing a font sample list 1 From the printer control panel, navigate to: > Settings > > Reports > > Print Fonts 2 Press the up or down arrow button - Lexmark MS617 | Users Guide PDF - Page 56
Guide on the Lexmark support Web site at http://support.lexmark.com. Checking the virtual display 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer can be set on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can - Lexmark MS617 | Users Guide PDF - Page 57
Using MS510dn, MS517dn, MS610dn, and MS617dn 57 Notification Off E‑mail Only Description The normal printer behavior for all supplies occurs. The printer generates an e-mail when the supply condition is reached. The status of the supply will appear on the menus page and status page. Warning The - Lexmark MS617 | Users Guide PDF - Page 58
Using MS510dn, MS517dn, MS610dn, and MS617dn 58 3 To change the language, select a language from the drop-down menu, and then click Click here to submit language. 4 Click Printer Settings. 5 Type the IP addresses of the source and target printers in their appropriate fields. Note: If you want to - Lexmark MS617 | Users Guide PDF - Page 59
MS617dn 59 Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. 1 From the printer Consult your system support person for a - Lexmark MS617 | Users Guide PDF - Page 60
MS510dn, MS517dn, MS610dn, and MS617dn 60 Use To Off Use the factory default settings for all settings associated with Eco‑Mode. This setting supports the performance specifications for your printer. Energy Reduce energy use, especially when the printer is idle. • Printer engine motors do not - Lexmark MS617 | Users Guide PDF - Page 61
Using MS510dn, MS517dn, MS610dn, and MS617dn 61 Using Hibernate mode Hibernate is an ultra‑low‑power saving mode. Notes: • Three days is the default amount of time before the printer enters Hibernate mode. • Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset - Lexmark MS617 | Users Guide PDF - Page 62
MS617dn 62 Using Schedule Power Modes Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into the Ready state. Note: This feature is available only in network printers or printers of the printer display To save energy, or if you have trouble reading the - Lexmark MS617 | Users Guide PDF - Page 63
following circumstances: • The printer is being decommissioned. • The printer is being moved to a different department or location. • The printer is being serviced by someone from outside your organization. • The printer is being removed from your premises for service. • The printer is being sold to - Lexmark MS617 | Users Guide PDF - Page 64
security Web page. You can also see the Embedded Web Server - Security: Administrator's Guide for additional information: 1 Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. 2 Click the Manuals tab, and then select Embedded Web Server - Security: Administrator - Lexmark MS617 | Users Guide PDF - Page 65
equipment instability, load each tray separately. Keep all other trays closed until needed. Basic and configured models 1 23 4 5 6 8 7 1 Printer control panel 2 Paper stop 3 Standard bin 4 Front door release button 5 Controller board access door 6 100‑sheet multipurpose feeder 7 Standard 550 - Lexmark MS617 | Users Guide PDF - Page 66
a device to the USB port 5 Stop or cancel button Stop all printer activity. 6 Indicator light Check the status of the printer. 7 USB port Connect a flash drive to the printer. Note: Only the front USB port supports flash drives. Understanding the colors of the Sleep button and indicator lights - Lexmark MS617 | Users Guide PDF - Page 67
menus. Note: These menus are available only when the printer is in ready state. 6 Status message bar • Show the current printer status such as Ready or Busy. • Show printer conditions such as Imaging unit low or Cartridge Low. • Show intervention messages and the instructions on how to clear them. - Lexmark MS617 | Users Guide PDF - Page 68
this icon appears and the red indicator light blinks. Warning If an error condition occurs, then this icon appears. Printer IP address Example: 123.123.123.123 The IP address of your printer is located at the top left corner of the home screen and appears as four sets of numbers separated - Lexmark MS617 | Users Guide PDF - Page 69
screen. 54 3 Touch To Return to the home screen. Open a context-sensitive Help dialog on the printer control panel. Scroll to the left. Scroll to the right. Attaching cables Connect the printer to the computer using a USB cable or parallel cable, or to the network using an Ethernet cable. - Lexmark MS617 | Users Guide PDF - Page 70
• The appropriate Ethernet cable with the Ethernet port Warning-Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur. 1 2 3 4 5 6 7 Use the To 1 Security slot Attach a lock that - Lexmark MS617 | Users Guide PDF - Page 71
CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the - Lexmark MS617 | Users Guide PDF - Page 72
Using MS610de 72 Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. 4 3 2 1 1 Memory card connector 2 Option card connector - Lexmark MS617 | Users Guide PDF - Page 73
models. • There may be additional solutions and applications available for purchase. For more information, go to http://support.lexmark.com or contact the place where you purchased the printer. Finding the IP address of the computer For Windows users 1 In the Run dialog box, type cmd to open the - Lexmark MS617 | Users Guide PDF - Page 74
do the following: 1 Go to http://support.lexmark.com. 2 Click Software Solutions, and then Manuals tab, and then select the document for the home screen application. Using Background and Idle Screen Icon Description The application lets you customize the background and idle screen of your printer - Lexmark MS617 | Users Guide PDF - Page 75
Guide, go to http://support.lexmark.com. Use To Streamline work processes by letting you quickly find and print frequently used online forms directly from the printer home screen. Note: The printer manage energy consumption, noise, toner, and paper usage settings to help reduce the environmental impact - Lexmark MS617 | Users Guide PDF - Page 76
export a configuration to a file, click Export, and then follow the instructions on the computer screen to save the configuration file. Notes: - When to the saved configuration file that was exported from a previously configured printer. Notes: - Before importing the configuration file, you can choose to - Lexmark MS617 | Users Guide PDF - Page 77
largest Universal paper size is 216 x 355.6 mm (8.5 x 14 inches), and is supported from all paper sources. 1 From the printer control panel, navigate to: > Paper Menu > Universal Setup > Units of Measure > select a unit of measure > 2 Touch Portrait Width or Portrait Height. 3 Select the width or - Lexmark MS617 | Users Guide PDF - Page 78
Using MS610de 78 To open the paper stop, pull it so that it flips forward. Note: When moving the printer to another location, make sure the paper stop is closed. Loading trays CAUTION-POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray - Lexmark MS617 | Users Guide PDF - Page 79
for the size of the paper you are loading. 1 LGLLTR A4 EXEC B5 A5 2 A4 EXEC LTR B5 A5 3 Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading. 1 LGLLTR A4 EXEC B5 A5 A6 2 A4 LTR EXEC B5 A5 - Lexmark MS617 | Users Guide PDF - Page 80
the paper from dust, you can purchase a dust cover separately. For more information, contact customer support. • If you are loading A6-size paper in the standard tray, then squeeze and then slide the length guide tab toward the center of the tray to the A6‑size position. • Make sure the width - Lexmark MS617 | Users Guide PDF - Page 81
sheet toward the front of the tray. • Make sure the paper is below the maximum paper fill indicator located on the side of the width guide. LGLLTR A4 EXEC B5 A5 A6 A4 EXEC LTR B5 A5 - Lexmark MS617 | Users Guide PDF - Page 82
82 6 Insert the tray. 1 7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and paper type to avoid paper jams and print quality problems. Loading the multipurpose feeder Use the multipurpose - Lexmark MS617 | Users Guide PDF - Page 83
Using MS610de 83 a Pull the multipurpose feeder extender. b Pull the extender gently so that the multipurpose feeder is fully extended and open. 2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. 1 2 - Lexmark MS617 | Users Guide PDF - Page 84
or specialty media into the multipurpose feeder. • Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides. Overfilling may cause paper jams. - Lexmark MS617 | Users Guide PDF - Page 85
Using MS610de 85 • Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering the printer first. For more information on loading transparencies, see the packaging that the transparencies came in. Note: When loading A6‑size paper, make sure the - Lexmark MS617 | Users Guide PDF - Page 86
-Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. 5 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper or specialty media loaded in - Lexmark MS617 | Users Guide PDF - Page 87
the paper size and type" on page 77. Warning-Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are not properly configured. Creating - Lexmark MS617 | Users Guide PDF - Page 88
. 2 If necessary, adjust the settings. 3 Print the document. Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of - Lexmark MS617 | Users Guide PDF - Page 89
> Toner Darkness. 3 Adjust the setting, and then click Submit. Using the printer control fied printer. Note: Before printing, make sure that the Mopria Print Service is printer. Notes: • This application is supported only in some Apple devices. • This application is supported only in some printer - Lexmark MS617 | Users Guide PDF - Page 90
a printer. 4 Print the document. Printing from a mobile device using Lexmark Print Lexmark Print allows you to send documents and images directly to a Lexmark device. 1 Open the document, and then send or share the document to Lexmark Print. Note: Some third‑party applications may not support the - Lexmark MS617 | Users Guide PDF - Page 91
until the document has finished printing. • If you leave the flash drive in the printer after leaving the initial USB menu screen, then touch Held Jobs on the home screen to print files from the flash drive. Supported flash drives and file types Flash drive File type • Lexar JumpDrive 2.0 Pro (256MB - Lexmark MS617 | Users Guide PDF - Page 92
and hold the remaining copies. It lets you examine if the first copy is satisfactory or not. The print job is automatically deleted from the printer memory when all copies are printed. Reserve Job Expiration Store print jobs for printing at a later time. Note: The print jobs are held until deleted - Lexmark MS617 | Users Guide PDF - Page 93
on the keypad, then touch Resume to return to the home screen. Canceling a print job from the computer For Windows users 1 Open the printers folder, and then select your printer. 2 From the print queue, select the print job you want to cancel, and then delete it. For Macintosh users 1 From System - Lexmark MS617 | Users Guide PDF - Page 94
tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server - Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com. Checking the virtual display 1 Open a Web browser, and then type the printer IP address in the address - Lexmark MS617 | Users Guide PDF - Page 95
The virtual display works as an actual display would work on a printer control panel. Configuring supply notifications from the Embedded Web Server . Notes: • Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can be set for nearly low - Lexmark MS617 | Users Guide PDF - Page 96
a Personal Identification Number (PIN), and then assign the PIN to each menu. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers - Lexmark MS617 | Users Guide PDF - Page 97
Submit. If you try to access a PIN‑protected menu from the printer control panel, then the printer will require you to enter the PIN. Note: After you enter active, or the network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page. - Lexmark MS617 | Users Guide PDF - Page 98
Off Energy To Use the factory default settings for all settings associated with Eco‑Mode. Off supports the performance specifications of the printer. Reduce energy use, especially when the printer is idle. • Printer engine motors do not start until it is ready to print. You may notice a short delay - Lexmark MS617 | Users Guide PDF - Page 99
print. There will be a short delay before the first page is printed. Use factory default settings. Note: This setting supports the performance specifications of the printer. Adjusting Sleep mode 1 From the home screen, navigate to: > Settings > General Settings > Timeouts > Sleep Mode 2 In the Sleep - Lexmark MS617 | Users Guide PDF - Page 100
menu, select the time. 5 From the Day(s) menu, select the day or days. 6 Click Add. Adjusting the brightness of the printer display To save energy, or if you have trouble reading from the display, adjust the brightness of the display. Using the Embedded Web Server 1 Open a Web browser, and then type - Lexmark MS617 | Users Guide PDF - Page 101
default settings. For more information, see "Printing a menu settings page" on page 97. If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For more information, see "Erasing non‑volatile memory" on page 103. Warning - Lexmark MS617 | Users Guide PDF - Page 102
the content of any installed printer memory in the following circumstances: • The printer is being decommissioned. • The printer hard disk is being replaced. • The printer is being moved to a different department or location. • The printer is being serviced by someone from outside your organization - Lexmark MS617 | Users Guide PDF - Page 103
high‑security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer-or its hard disk-is removed from your premises. • Degaussing-Flushes the hard disk with a magnetic field that erases stored - Lexmark MS617 | Users Guide PDF - Page 104
hard disk installed. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If - Lexmark MS617 | Users Guide PDF - Page 105
, it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons. For more information, go to the Lexmark security Web page or see the Embedded Web Server-Security: Administrator's Guide at http://support.lexmark.com. - Lexmark MS617 | Users Guide PDF - Page 106
quality and cause jams or other paper handling problems. • Check with the manufacturer or vendor envelopes designed specifically for laser printers. Check with the manufacturer or vendor Have rough, cockle, or laid finishes • Adjust the width guides to fit the width of the envelopes. Note: A combination - Lexmark MS617 | Users Guide PDF - Page 107
Guide available at http://support.lexmark.com. When printing on labels: • Use labels designed specifically for laser printers the printer and the cartridge with adhesive, and could void the printer and toner cartridge warranties 08‑inch) strip on the leading and driver edge, and then use a non‑oozing - Lexmark MS617 | Users Guide PDF - Page 108
guide 108 • Avoid getting fingerprints on the transparencies to prevent print quality problems printing is supported only for problems. Curl can occur after the paper passes through the printer problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, then toner - Lexmark MS617 | Users Guide PDF - Page 109
problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling. Unacceptable paper The following paper types are not recommended for use with the printer the appropriate paper prevents jams and helps ensure trouble‑free printing. To help avoid paper jams - Lexmark MS617 | Users Guide PDF - Page 110
recycled paper and other office papers As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating that recycled paper produced - Lexmark MS617 | Users Guide PDF - Page 111
Paper and specialty media guide 111 Supported paper sizes, types, and weights Supported paper sizes Note: For an unlisted paper size, select the closest larger listed size. For information on card stock and labels, see the Card Stock & Label Guide. Paper size Standard tray Optional 250‑ or - Lexmark MS617 | Users Guide PDF - Page 112
Paper and specialty media guide 112 Paper size Standard tray Optional 250‑ or Multipurpose feeder Duplex mode 550‑ software application. 2 Universal is supported only in the standard tray if the paper size is at least 105 x 148 mm (4.1 x 5.8 in.). Universal is supported only in the optional 250- - Lexmark MS617 | Users Guide PDF - Page 113
Paper and specialty media guide 113 Paper type Letterhead 250‑ or 550‑sheet tray Multipurpose feeder Duplex mode Preprinted Colored Paper Light Paper Heavy Paper2 Rough/Cotton X 1 One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to - Lexmark MS617 | Users Guide PDF - Page 114
Flash Drive Menu4 Print Settings Print All Guides Print Quality Media Guide Print Defects Guide Menu Map Information Guide Connection Guide Moving Guide Supplies Guide 1 This menu appears only in touch‑screen printer models. 2 Depending on the printer setup, this menu item appears as Network - Lexmark MS617 | Users Guide PDF - Page 115
Understanding the printer menus 115 Paper menu Default Source menu Use Default Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope To Set a default paper job continues using the linked tray. • The A6 paper size is supported only in Tray 1 and the multipurpose feeder. Tray [x] Type - Lexmark MS617 | Users Guide PDF - Page 116
Understanding the printer menus 116 Use To Multipurpose Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL - Lexmark MS617 | Users Guide PDF - Page 117
the printer menus 117 Use To Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Specify the paper size being manually loaded. Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. Manual Paper - Lexmark MS617 | Users Guide PDF - Page 118
Manual First To Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures the multipurpose feeder as the automatic paper source. • Manual appear only if card stock is supported. Specify the relative texture of the - Lexmark MS617 | Users Guide PDF - Page 119
Understanding the printer menus 119 Use Labels Texture Smooth Normal Rough Bond Texture Smooth Normal Rough Envelope Texture Smooth Normal Rough Rough Envelope of the custom paper loaded. Notes: • Normal is the factory default setting. • The options appear only if the custom type is supported. - Lexmark MS617 | Users Guide PDF - Page 120
Understanding the printer menus 120 Paper Weight menu Use Plain Weight Light Normal Heavy Card Stock Weight Light Normal Heavy Transparency Weight Light Normal Heavy Recycled Weight Light - Lexmark MS617 | Users Guide PDF - Page 121
the printer menus factory default setting. • The options appear only when the custom type is supported. Paper Loading menu Use To Recycled Loading Duplex Off Determine and set two sent through the duplex unit, including one‑sided jobs. • Off is the factory default setting for all the - Lexmark MS617 | Users Guide PDF - Page 122
printer . Note: Custom [x] Loading is available only if the custom type is supported. Notes: • Duplex sets two‑sided printing as the default for all If Duplex is selected, then all print jobs are sent through the duplex unit, including one‑sided jobs. • Off is the factory default setting for - Lexmark MS617 | Users Guide PDF - Page 123
units of measure. Notes: • Inches is the US factory default setting. • Millimeters is the international factory default setting. Set the portrait width. Notes: • If the width exceeds the maximum, then the printer edge is shorter than the maximum width supported in the tray. Reports menu Reports - Lexmark MS617 | Users Guide PDF - Page 124
is installed correctly and working properly. • This menu item appears only when an optional flash memory card is installed. Print a report containing printer asset information, such as serial number and model name. Print a report containing a summary of all logged events. Network/Ports menu Active - Lexmark MS617 | Users Guide PDF - Page 125
. Auto Notes: 3KB to [maximum size allowed] • Auto is the factory default setting. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off. • To increase the maximum size range for the - Lexmark MS617 | Users Guide PDF - Page 126
/Ports menu > Networks/Ports > Network [x] > Network [x] Setup > Reports Use To Print Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address. Network Card menu Use View Card Status Connected Disconnected View Card Speed Network Address UAA - Lexmark MS617 | Users Guide PDF - Page 127
or change the current TCP/IP address. Note: Manually setting the IP address sets the Enable DHCP and BOOTP and Enable RARP to Off on systems that support BOOTP and RARP. View or change the current server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a Web - Lexmark MS617 | Users Guide PDF - Page 128
: • Network/Ports > Standard Network > Standard Network Setup > IPv6 • Network/Ports > Network [x] > Network [x] Setup > IPv6 Note: This menu is available only in network printers or printers connected to print servers. Use To Enable IPv6 On Off Enable Internet Protocol Version Six (IPv6) in the - Lexmark MS617 | Users Guide PDF - Page 129
is the factory default setting. Choose Network Select an available network for the printer to use. View Signal Quality View the quality of the wireless connection. Network [x] Setup > AppleTalk Use Activate Yes No To Enable or disable AppleTalk support. Note: No is the factory default setting. - Lexmark MS617 | Users Guide PDF - Page 130
is the factory default setting. Standard USB menu Use PCL SmartSwitch On Off PS SmartSwitch On Off NPA Mode On Off Auto To Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default - Lexmark MS617 | Users Guide PDF - Page 131
protocol. ENA Address yyy.yyy.yyy.yyy Set the network address information for an external print server. Note: This menu is available only when the printer is attached to an external print server through the USB port. ENA Netmask yyy.yyy.yyy.yyy Set the netmask information for an external print - Lexmark MS617 | Users Guide PDF - Page 132
turns off job buffering. Any print jobs already buffered on the printer hard disk are printed before normal processing resumes. • The parallel increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set - Lexmark MS617 | Users Guide PDF - Page 133
Standard tries to resolve parallel port communication problems. Determine if the printer honors printer hardware initialization requests from the computer. external print server. Note: This menu item is available only if the printer is attached to an external print server through the USB port. Set - Lexmark MS617 | Users Guide PDF - Page 134
an e‑mail. Note: 30 is the factory default setting. Specify a reply address of up to 128 characters in the e-mail sent by the printer. Set the printer to use SSL for increased security when connecting to the SMTP server. Notes: • Disabled is the factory default setting. • When the Negotiate setting - Lexmark MS617 | Users Guide PDF - Page 135
* Failure time frame* Lockout time* Panel Login Timeout Remote Login Timeout Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out. Notes: • "Login failures" specifies the number of failed login attempts before users are locked - Lexmark MS617 | Users Guide PDF - Page 136
Max Invalid PIN Off 2-10 Limit the number of times an invalid PIN can be entered. Notes: • This menu appears only when a formatted, non-defective printer hard disk is installed. • Once the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Limit - Lexmark MS617 | Users Guide PDF - Page 137
of events to log 0-7 To Let an authorized user export the audit log. Notes: • To export the audit log from the printer control panel, connect a flash drive to the printer. • You can also download the audit log from the Embedded Web Server, and then save it on your computer. Specify whether or - Lexmark MS617 | Users Guide PDF - Page 138
Enable NTP On Off To Show the current date and time settings for the printer. Enter the date and time. Notes: • For touch‑screen printer models, date and time are set in YYYY-MM-DD HH:MM format. • Manually setting the date and time sets Enable NTP to No. • For non‑touch‑screen - Lexmark MS617 | Users Guide PDF - Page 139
: • Off is the factory default setting. This setting resets the printer to its factory default settings. • Setting Eco‑Mode to Energy or Paper may affect printer performance, but not print quality. Quiet Mode Off On Reduce the printer noise. Note: Off is the factory default setting. 1 This menu - Lexmark MS617 | Users Guide PDF - Page 140
and custom key information for the keyboard on the display. Paper Sizes US Metric Specify the unit of measurement for paper sizes. Notes: • US is the factory default setting. • The 1 This menu item appears only in touch‑screen printer models. 2 This menu item appears only in non‑touch‑screen - Lexmark MS617 | Users Guide PDF - Page 141
Understanding the printer menus 141 Use To Displayed Information1 Left side Right side Specify the display information in the upper corners of the home screen. Select from the following options: None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Configuration - Lexmark MS617 | Users Guide PDF - Page 142
Understanding the printer menus 142 Use To Displayed Information (continued)1 Paper Jam Load Paper Service Errors Customize the display information for certain menus. Select from the following options: Display Yes No Message to display Default Alternate Default [text entry] Alternate [ - Lexmark MS617 | Users Guide PDF - Page 143
is the factory default setting for Alarm Control. • Off is the factory default setting for Cartridge Alarm. Timeouts Standby Mode1 Disabled 1-240 Set the duration of idle time before the printer enters a lower power state. Note: 15 minutes is the factory default setting. Timeouts Sleep Mode - Lexmark MS617 | Users Guide PDF - Page 144
Timeout timer instead of returning to the home screen. Note: Off is the factory default setting. Timeouts Print Timeout Disabled 1 sec-255 sec Set the printer to end a print job after it has been idle for the specified amount of time. Notes: • 90 seconds is the factory default setting. • When - Lexmark MS617 | Users Guide PDF - Page 145
. • This menu item appears only when hard disk is installed. Error Recovery Auto Reboot Reboot when idle Reboot always Reboot never Set the printer to restart when an error occurs. Note: Reboot always is the factory default setting. Error Recovery Max Auto Reboots 1-20 Determine the number - Lexmark MS617 | Users Guide PDF - Page 146
depends on what you selected during the initial setup. Information Sent to Lexmark Start Send Stop Send Set the time for sending anonymous information to Lexmark. Press Sleep Button Do nothing Sleep Hibernate Determine how the printer, while in idle state, reacts to a short press of the Sleep - Lexmark MS617 | Users Guide PDF - Page 147
models. Flash Drive menu Note: This menu appears only in touch‑screen printer models. Use Copies 1-999 Paper Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3) Sides (Duplex) 1 sided 2 sided To Specify a default number of copies for each - Lexmark MS617 | Users Guide PDF - Page 148
for landscape). Specify the orientation of a multiple‑page document. Note: Auto is the factory default setting. The printer chooses between portrait and landscape. Specify that multiple‑page images be printed on one side of a paper. Notes: • Off is the factory default setting. • The number selected - Lexmark MS617 | Users Guide PDF - Page 149
the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary. • Whole Page allows the image to be moved into the non‑printable area defined by the Normal setting. This setting affects only pages printed - Lexmark MS617 | Users Guide PDF - Page 150
printing is set as the default for all print jobs. Notes: • 1 sided is the factory default setting. • You can set two‑sided printing from the printer software. Define the way two‑sided pages are bound and printed. Notes: • Long Edge is the factory default setting. Long Edge binds pages along - Lexmark MS617 | Users Guide PDF - Page 151
default setting. • Positioning depends on the number of page images and whether they are in portrait or landscape orientation. Specify the orientation of a multiple‑page document. Note: Auto is the factory default setting. The printer chooses between portrait and landscape. Print a border when using - Lexmark MS617 | Users Guide PDF - Page 152
Understanding the printer menus 152 Quality menu Use Print Resolution 300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Off Fonts Horizontally Vertically Both directions Toner Darkness 1-10 Enhance Fine Lines On Off Gray Correction Auto Off Brightness ‑6 to 6 Contrast 0-5 To Specify - Lexmark MS617 | Users Guide PDF - Page 153
is created. Note: Monthly is the factory default setting. Set how the printer responds when the frequency threshold expires. Note: None is the factory default setting. Specify Note: None is the factory default setting. Set where the printer posts job accounting logs. Specify the e‑mail address to which - Lexmark MS617 | Users Guide PDF - Page 154
isolating the source of a print job problem. Notes: • When activated, all data sent to the printer is printed in hexadecimal and character or deactivate Hex Trace, turn off or reset the printer. Provide an estimate of the percentage coverage of toner on a page. The estimate is printed on a - Lexmark MS617 | Users Guide PDF - Page 155
factory default setting. • This menu item is available only when a formatted flash memory option card or printer hard disk is installed and operating properly. • Make sure the flash memory option or printer hard disk is not read/write‑, write‑, or password‑protected. • Job Buffer Size must not be set - Lexmark MS617 | Users Guide PDF - Page 156
setting. Courier 10 shows the font name, font ID, and the storage location in the printer. The font source abbreviation is R for Resident, F for Flash, and D for Symbol sets support the different languages or specific program, such as math symbols for scientific text. Only the supported symbol sets - Lexmark MS617 | Users Guide PDF - Page 157
Paper Off None 0-199 Assign Manual Env Off None 0-199 To Specify the number of lines that print on each page. Notes: • 60 is the U.S. factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size - Lexmark MS617 | Users Guide PDF - Page 158
Understanding the printer menus 158 Use Tray Renumber View Factory Defaults MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPaper - Lexmark MS617 | Users Guide PDF - Page 159
Understanding the printer menus 159 Use Font Size 1-255 pt Scale 1-400% Orientation Portrait Landscape Margin Size 8-255 mm Backgrounds Do Not Print Print Image menu Use Auto Fit On Off Invert On Off Scaling Anchor Top Left Best Fit Anchor Center Fit Height/Width Fit Height Fit Width To - Lexmark MS617 | Users Guide PDF - Page 160
the printer menus 160 Use Orientation Portrait Landscape Reverse Portrait Reverse Landscape Help menu Menu item Print All Guides Print Quality Printing Guide Media Guide Print Defects Guide Menu Map Information Guide Connection Guide Moving Guide Supplies Guide To Set the image orientation - Lexmark MS617 | Users Guide PDF - Page 161
the environment Saving paper and toner Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage energy using one printer setting, see "Using Eco‑Mode" on page 98. Using recycled paper As an environmentally conscious company, Lexmark supports the use of recycled - Lexmark MS617 | Users Guide PDF - Page 162
ensure that Lexmark printers are transported in cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box. Returning Lexmark cartridges for reuse or recycling The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark - Lexmark MS617 | Users Guide PDF - Page 163
where you purchased the printer. Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. Use of - Lexmark MS617 | Users Guide PDF - Page 164
regions. MS510 and MS610 Regular toner cartridges Item Worldwide Ultra high yield toner cartridge 50F0UA0 For more information on countries located in each region, go to www.lexmark.com/regions. MS517 and MS617 Return program toner cartridges Item United States and Canada European Economic - Lexmark MS617 | Users Guide PDF - Page 165
to fail prior to exhaustion of toner from toner cartridge. For more information on replacing the imaging unit, see the instruction sheet that came with the supply. Part name Imaging unit Lexmark Return Program 500Z Regular 500ZA Ordering a maintenance kit Notes: • Using certain types of paper - Lexmark MS617 | Users Guide PDF - Page 166
. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • Heavy dust Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer, and then open the front door. 1 2 - Lexmark MS617 | Users Guide PDF - Page 167
Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems - Lexmark MS617 | Users Guide PDF - Page 168
Maintaining the printer 168 Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 1 2 2 Pull the toner cartridge out using the handle. 3 Lift the green handle, and then pull the imaging unit out of the printer. - Lexmark MS617 | Users Guide PDF - Page 169
to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side - Lexmark MS617 | Users Guide PDF - Page 170
the printer 170 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. 8 Close the front door. Moving the printer Moving the printer to another location CAUTION-POTENTIAL INJURY: The printer weight - Lexmark MS617 | Users Guide PDF - Page 171
Maintaining the printer 171 Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. - Lexmark MS617 | Users Guide PDF - Page 172
Incorrect loading of paper 1 1 • Do not load or remove a tray while the printer is printing. • Do not load too much paper. Make sure that the stack height the illustration. • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • - Lexmark MS617 | Users Guide PDF - Page 173
control panel. • Store paper according to manufacturer recommendations. Identifying jam locations Notes: • When Jam Assist is set to On, the printer automatically flushes blank pages or pages with partial prints after a jammed page has been cleared. Check your printed output for blank pages. • When - Lexmark MS617 | Users Guide PDF - Page 174
front door CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 1 Open the front door. 1 2 2 Remove the toner cartridge. 3 Remove the imaging unit. Warning-Potential Damage: Do not expose the - Lexmark MS617 | Users Guide PDF - Page 175
-Potential Damage: Do not touch the shiny photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs. 4 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 5 Insert the imaging unit. Note: Use the arrows inside the printer as guides. - Lexmark MS617 | Users Guide PDF - Page 176
Clearing jams 176 6 Insert the toner cartridge. 7 Close the front door. 8 If necessary, press on the control panel. Paper jam in the rear door 1 Open the rear door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to - Lexmark MS617 | Users Guide PDF - Page 177
Clearing jams 177 3 Close the rear door. 4 If necessary, press on the control panel. Paper jam in the standard bin 1 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 2 If necessary, press on the control panel. - Lexmark MS617 | Users Guide PDF - Page 178
Clearing jams 178 Paper jam in the duplex unit 1 Remove the tray. 1 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Insert the tray. - Lexmark MS617 | Users Guide PDF - Page 179
Clearing jams 179 Paper jam in trays 1 Remove the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Insert the tray. 4 If necessary, press on the control panel. Paper jam in the multipurpose feeder 1 Remove paper from the multipurpose feeder. 2 Remove the - Lexmark MS617 | Users Guide PDF - Page 180
Clearing jams 180 3 Flex, fan, and align the paper edges before loading. 4 Reload paper, and then adjust the paper guide. 5 If necessary, press on the control panel. - Lexmark MS617 | Users Guide PDF - Page 181
181 Troubleshooting Understanding the printer messages Cartridge, imaging unit mismatch [41.xy] 1 Check if both the toner cartridge and imaging unit are Lexmark-authorized MICR (magnetic ink character recognition) supplies or non-MICR supplies. 2 Change the toner cartridge or imaging unit so - Lexmark MS617 | Users Guide PDF - Page 182
Troubleshooting 182 • Cancel the print job. Change [paper source] to [custom string] load [orientation] Try one or more of the following: • Load the correct size and using the current size and type of paper in the tray. • Cancel the print job. Close front door Close the front door of the printer. - Lexmark MS617 | Users Guide PDF - Page 183
. Remove hub. An unsupported USB hub has been inserted. Remove the USB hub, and then install a supported one. Imaging unit low [84.xy] You may need to order an imaging unit. If necessary, select Continue on the printer control panel to clear the message and continue printing. For non‑touch‑screen - Lexmark MS617 | Users Guide PDF - Page 184
Troubleshooting 184 Imaging unit nearly low [84.xy] If necessary, select Continue on the printer control panel to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm. Imaging unit very low, [x] estimated pages remain [84.xy] You may need to replace the - Lexmark MS617 | Users Guide PDF - Page 185
Troubleshooting 185 Insufficient memory for Flash Memory Defragment operation [37] Try one or more of the following: • From the printer control panel, select Continue to stop the defragmentation and continue printing. For non‑touch‑screen printer models, press to confirm. • Delete fonts, macros, - Lexmark MS617 | Users Guide PDF - Page 186
Troubleshooting 186 Load [paper source] with [paper size] [paper orientation] Try one or more of the following: • Load the tray or feeder with the correct size of paper. • To use the tray or feeder that has the correct size of paper, select Finished loading paper on the printer printer manually - Lexmark MS617 | Users Guide PDF - Page 187
very low [80.xy] You may need to replace the maintenance kit very soon. For more information, contact customer support at http://support.lexmark.com or your service representative. If necessary, select Continue on the printer control panel to clear the message and continue printing. For non‑touch - Lexmark MS617 | Users Guide PDF - Page 188
, visit the Lexmark support Web site at http://support.lexmark.com. Non‑Lexmark [supply type], see User's Guide [33.xy] Note: The supply type can be toner cartridge or imaging unit. The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to - Lexmark MS617 | Users Guide PDF - Page 189
appears after reinstalling the supply, then replace the toner cartridge. The cartridge may be defective or a non‑genuine Lexmark supply. For more information, see "Using genuine Lexmark parts and supplies" on page 163. Reinstall missing or unresponsive imaging unit [31.xy] Try one or more of the - Lexmark MS617 | Users Guide PDF - Page 190
's Guide or visit www.lexmark.com. Replace maintenance kit [80.xy] The printer is scheduled for maintenance. For more information, go to http://support.lexmark.com or contact your service representative, and then report the message. Replace unsupported cartridge [32.xy] Remove the toner cartridge - Lexmark MS617 | Users Guide PDF - Page 191
have a replacement cartridge, then see the "Ordering supplies" section or go to www.lexmark.com. Replace unsupported imaging unit [32.xy] Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came - Lexmark MS617 | Users Guide PDF - Page 192
then turn it back on. • Update the network firmware in the printer or the print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com. Standard USB port disabled [56] From the printer control panel, select Continue to clear the message. For non‑touch‑screen - Lexmark MS617 | Users Guide PDF - Page 193
administrator. Select Continue to clear the message. For non‑touch‑screen printer models, press Note: If the message appears again, then contact your system support person. to confirm. Solving printer problems • "Basic printer problems" on page 194 • "Option problems" on page 196 • "Paper feed - Lexmark MS617 | Users Guide PDF - Page 194
Troubleshooting 194 Basic printer problems The printer is not responding Action Step 1 Make sure the printer is turned on. Yes Go to step 2. No Turn on the printer. Is the printer turned on? Step 2 Check if the printer is in Sleep mode or Hibernate mode. Is the printer in Sleep mode or - Lexmark MS617 | Users Guide PDF - Page 195
the installed printer driver. Go to step 12. Install the correct printer driver. Is the correct printer driver installed? Step 12 The problem is Turn off the printer, then wait for about 10 seconds, and then turn solved. the printer back on. Contact customer support. Is the printer working? - Lexmark MS617 | Users Guide PDF - Page 196
Troubleshooting 196 Printer display is blank Action Step 1 Press the Sleep button on the printer control panel. Yes The problem is solved. Does Ready appear on the printer display? Step 2 The problem is Turn off the printer, then wait for about 10 seconds, and then turn solved. the printer - Lexmark MS617 | Users Guide PDF - Page 197
Troubleshooting 197 Action Yes Step 4 a Check if the internal option is selected. The problem is solved. It may be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see "Adding available options in the print driver" - Lexmark MS617 | Users Guide PDF - Page 198
Troubleshooting 198 Action Step 4 Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see "Adding available options in the print driver Step 2 The problem is Check the - Lexmark MS617 | Users Guide PDF - Page 199
card? No Check if you have a supported USB or parallel interface card. Note: A USB or parallel interface card from another printer may not work on this printer. Connect the cable to the USB or parallel interface card connector. Paper feed problems Paper frequently jams Action Yes Step 1 Go - Lexmark MS617 | Users Guide PDF - Page 200
either of the following: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > Clear the jam, press OK > . b Follow the instructions on the printer display. Yes Contact customer support. > No The problem is solved. Does the paper jam message remain - Lexmark MS617 | Users Guide PDF - Page 201
Advanced > Print As Image > OK > OK . The problem is solved. Do the files print? No Go to step 2. Contact customer support. Error message about reading light indicates a printer error. Since the printer requires attention, the printer ignores the flash drive. Wait until the printer Go to step - Lexmark MS617 | Users Guide PDF - Page 202
support person. support. Is the USB slot disabled? Print jobs do not print Action Yes Step 1 The problem is a From the document you are trying to print, open the Print dialog solved. and check if you have selected the correct printer. Note: If the printer is not the default printer - Lexmark MS617 | Users Guide PDF - Page 203
jobs print? Step 6 a Remove, and then reinstall the printer software. For more information, see "Installing the printer software" on page 28. Note: The printer software is available at http://support.lexmark.com. b Resend the print job. The problem is solved. Do the jobs print? Confidential and - Lexmark MS617 | Users Guide PDF - Page 204
Troubleshooting 204 Action Yes Step 3 The problem is If you are printing from the Internet, then the printer may be reading solved. the multiple job titles as duplicates. For Windows users a Open the Printing Preferences dialog. b From the Print and Hold section, select - Lexmark MS617 | Users Guide PDF - Page 205
Troubleshooting 205 Action Step 3 a Remove held jobs stored in the printer memory. b Resend the print job. Yes The problem is solved. Did the job print? Step 4 a Disable the Page Protect feature. The problem is solved. From the printer control panel, navigate to: Settings > General Settings - Lexmark MS617 | Users Guide PDF - Page 206
Trace mode. No Go to step 2. Is the printer in Hex Trace mode? Step 2 a From the printer control panel, select Standard Network or Network [x], and then set SmartSwitch to On. b Resend the print job. Contact customer support. The problem is solved. Do incorrect characters print? Tray linking - Lexmark MS617 | Users Guide PDF - Page 207
your printer model, select or Submit. c Resend the print job. Yes The problem is solved. Did the file print correctly? Step 2 a Check the original file for manual page breaks. b Resend the print job. The problem is solved. Did the file print correctly? No Go to step 3. Contact customer support. No - Lexmark MS617 | Users Guide PDF - Page 208
2 The problem is Check if the fonts installed on the computer are supported by the solved. printer. Are the fonts installed on the computer supported by the printer? Clipped pages or images Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 a Move the width and length guides in the - Lexmark MS617 | Users Guide PDF - Page 209
specified in the tray settings. The problem is solved. Is the page or image clipped? Step 4 a Reinstall the imaging unit. Contact customer support. 1 Remove the toner cartridge. 2 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 - Lexmark MS617 | Users Guide PDF - Page 210
the imaging unit, and then resend the print job. Contact customer The problem is support. solved. Do shadow images still appear on prints? Gray background on prints Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes Step 1 The problem is a From the Quality Menu on the printer - Lexmark MS617 | Users Guide PDF - Page 211
Troubleshooting 211 Action Yes Step 2 Reinstall the imaging unit and the toner cartridge. a Remove the toner cartridge. b Remove the imaging unit. The problem is solved. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to - Lexmark MS617 | Users Guide PDF - Page 212
Troubleshooting 212 Action Yes Step 2 Go to step 3. From the printer problem is solved. Are the margins correct? Paper curl Action Step 1 Move the width and length guides length guides positioned correctly? Step 2 From the printer control customer support. No Adjust the width and length guides. - Lexmark MS617 | Users Guide PDF - Page 213
support. No The problem is solved. Print irregularities Leading edge ABC) D)E ABCDE ABCDE Trailing edge Action Step 1 a Move the width and length guides paper loaded in the tray. The problem is solved. Do print irregularities still appear? Step 4 From the printer Go to step 5. Check if the - Lexmark MS617 | Users Guide PDF - Page 214
still appear? Step 6 Replace the imaging unit, and then resend the print job. Do print irregularities still appear? Yes Go to step 6. No The problem is solved. Contact customer support at http://support.lexm ark.com or your service representative. The problem is solved. Repeating defects appear - Lexmark MS617 | Users Guide PDF - Page 215
Troubleshooting 215 Print is too dark Action Yes Step 1 Go to step 2. a From the Quality menu on the printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. b Resend the print job. No The problem is solved. Is the print still too dark? Step 2 Go to step - Lexmark MS617 | Users Guide PDF - Page 216
the imaging unit, and then resend the print job. Is the print still too dark? Yes Go to step 6. No The problem is solved. Contact customer The problem is support. solved. Print is too light Action Yes Step 1 a From the Quality menu on the printer control panel, increase the toner darkness - Lexmark MS617 | Users Guide PDF - Page 217
problems. 3 Install the imaging unit, and then the cartridge. b Resend the print job. The problem is solved. Is the print still too light? Step 7 Replace the imaging unit, and then resend the print job. Contact customer The problem is support. solved. Is the print still too light? Printer - Lexmark MS617 | Users Guide PDF - Page 218
. b Resend the print job. No The problem is solved. Is the printer still printing blank pages? Step 2 Go to step 3. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose - Lexmark MS617 | Users Guide PDF - Page 219
customer support. The problem is solved. Is the print still skewed? Printer is printing solid black pages Action Yes Step 1 Go to step 2. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to - Lexmark MS617 | Users Guide PDF - Page 220
Troubleshooting 220 Transparency print quality is poor Action Step 1 From the printer control panel, set the paper type a Check if you are using a recommended type of transparency. support. b Resend the print job. The problem is solved. Is the print quality still poor? Streaked horizontal lines - Lexmark MS617 | Users Guide PDF - Page 221
Troubleshooting 221 Action Yes Step 4 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Go to step 5. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality - Lexmark MS617 | Users Guide PDF - Page 222
and then the cartridge. b Resend the print job. The problem is solved. Do streaked vertical lines appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Do streaked vertical lines appear on prints? Contact customer support at http://support.lexm ark.com or your service - Lexmark MS617 | Users Guide PDF - Page 223
the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit - Lexmark MS617 | Users Guide PDF - Page 224
the print job. The problem is solved. Do vertical voids appear on prints? Step 4 a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for - Lexmark MS617 | Users Guide PDF - Page 225
Troubleshooting 225 Toner specks appear on prints Action Replace the imaging unit, and then resend the print job. Do toner specks appear on prints? Yes Contact customer support. No The problem is solved. Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Step 1 - Lexmark MS617 | Users Guide PDF - Page 226
2 Resend the print job. Contact customer support. No Specify the paper type, texture, and weight from the tray settings to match the paper loaded in the tray. The problem is solved. Does the toner still rub off? Uneven print density Action Replace the imaging unit, and then resend the print job - Lexmark MS617 | Users Guide PDF - Page 227
227 Solving home screen application problems This troubleshooting step applies only to touch‑screen printer models. An application error has occurred Action Yes Step 1 Go to step 2. Check the system log for relevant details. a Open a Web browser, and then type the printer IP address in the - Lexmark MS617 | Users Guide PDF - Page 228
Troubleshooting 228 Action Yes Step 2 Make sure the printer IP address is correct. a View the printer IP address: • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the TCP/IP section The problem is solved. Note: An IP - Lexmark MS617 | Users Guide PDF - Page 229
the following information: • Printer problem • Error message • Printer model type and serial number Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals, support documentation, drivers, and other downloads. Technical support via telephone is - Lexmark MS617 | Users Guide PDF - Page 230
and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit http://support.lexmark.com. For information on supplies and downloads, visit www - Lexmark MS617 | Users Guide PDF - Page 231
of Lexmark International, Inc. in the United States and trademarks and service marks of Mopria Alliance, Inc. in the United States printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer - Lexmark MS617 | Users Guide PDF - Page 232
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, - Lexmark MS617 | Users Guide PDF - Page 233
. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. India E-Waste of the Rules. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local - Lexmark MS617 | Users Guide PDF - Page 234
metal surface in an area away from the symbol. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service - Lexmark MS617 | Users Guide PDF - Page 235
for laserstrålen. GEVAAR - Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd. Voorkom blootstelling inputs. 600 (MS510dn, MS517dn); 640 (MS610dn, MS617dn, MS610de) Copy The product is generating hard‑copy output lexmark.com for current values. - Lexmark MS617 | Users Guide PDF - Page 236
this product in all countries or regions 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modi product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time - Lexmark MS617 | Users Guide PDF - Page 237
of EN 60950‑1 or EN 62368-1. STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the - Lexmark MS617 | Users Guide PDF - Page 238
, or consumed. Fuser Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a "Life Warning" or "Scheduled Maintenance" message for such item. To obtain warranty service you may be - Lexmark MS617 | Users Guide PDF - Page 239
Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its duty cycle -Use of printing media outside of Lexmark toners and inks), software, or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK - Lexmark MS617 | Users Guide PDF - Page 240
configuration information wireless network 29 configurations printer 34, 65 Configure MP menu 118 configuring multiple printers 57, 96 supply notifications, imaging unit 56, 95 supply notifications, maintenance kit 56, 95 supply notifications, toner cartridge 56, 95 configuring port settings 94 configuring - Lexmark MS617 | Users Guide PDF - Page 241
Types menu 122 customer support contacting 229 D Default Source menu 115 Defective flash detected [51] 183 device and network settings erasing 64 device and network settings information erasing 103 directory list printing 55, 93 disk wiping 104 display troubleshooting printer display is blank 196 - Lexmark MS617 | Users Guide PDF - Page 242
tray 40, 78 locating paper jam 173 lock, security 63, 102 M maintenance kit ordering 165 Maintenance kit low [80.xy] 187 Maintenance kit nearly low [80.xy] 187 Maintenance kit very low [80.xy] 187 memory types installed on printer 63, 102 memory card 12 installing 14 memory card connector location - Lexmark MS617 | Users Guide PDF - Page 243
page printing 59, 97 Networking Guide where to find 56, 94 noise emission levels 233 Non‑Lexmark [supply type], see User's Guide [33.xy] 188 non‑volatile printer hard disk, installing 23 printer hard disk, removing 25 ordering imaging unit 165 maintenance kit 165 ordering supplies toner cartridges - Lexmark MS617 | Users Guide PDF - Page 244
information where to find 8 printer IP address finding 73 printer is printing blank pages 217 printer menus 114 printer messages Cartridge low [88.xy] 181 Cartridge nearly low [88.xy] 181 Cartridge very low, [x] estimated pages remain [88.xy] 181 Cartridge, imaging unit mismatch [41.xy] 181 Change - Lexmark MS617 | Users Guide PDF - Page 245
[88.xy] 190 Replace cartridge, printer region mismatch [42.xy] 190 Replace imaging unit, 0 estimated pages remain [84.xy] 190 Replace maintenance kit [80.xy] 190 Replace unsupported cartridge [32.xy] 190 Replace unsupported imaging unit [32.xy] 191 replacing imaging unit 168 toner cartridge 166 - Lexmark MS617 | Users Guide PDF - Page 246
, from printer control panel 97 checking, using the Embedded Web Server 59, 97 conserving 161 storing 166 using genuine Lexmark 163 using recycled paper 161 supplies, ordering imaging unit 165 maintenance kit 165 toner cartridges 164 supply notifications configuring 56, 95 supported flash drives - Lexmark MS617 | Users Guide PDF - Page 247
221 toner fog or background shading 225 toner rubs off 225 toner specks appear on prints 225 transparency print quality is poor 220 uneven print density 226 white streaks on a page 224 troubleshooting, printer options internal option is not detected 196 Internal Solutions Port 198 tray problems 197
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MS510, MS517, MS610, MS617
User's Guide
Important:
Click
here
before using this guide.
November 2017
www.lexmark.com
Machine type(s):
4514
Model(s):
630, 635, 646