Lexmark MS617 Users Guide PDF - Page 213

Troubleshooting 213 Action Step 5 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Is the paper still curled? Yes Contact customer support. No The problem is solved. Print irregularities Leading edge ABC) D)E ABCDE ABCDE Trailing edge Action Step 1 a Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray. b Resend the print job. Yes Go to step 2. No The problem is solved. Do print irregularities still appear? Step 2 Go to step 3. From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. Do the printer settings match the type and weight of the paper loaded in the tray? Step 3 Go to step 4. a Depending on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog. b Resend the print job. Specify the paper size and type from the tray settings to match the paper loaded in the tray. The problem is solved. Do print irregularities still appear? Step 4 From the printer Go to step 5. Check if the paper loaded in the tray has texture or rough finishes. control panel, set the paper texture in the Are you printing on textured or rough paper? Paper menu to match the paper loaded in the tray.