Lexmark MarkNet N7000e User Guide - Page 8

Troubleshooting, The LCD is not on, An error message appears - marknet n7000

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3 Troubleshooting Use this section to solve problems you may have while setting up your print server. The LCD is not on If the LCD is not illuminated, make sure the: • The power supply is properly connected to the print server and the electrical outlet. • There is not a problem with the electrical outlet. Note: To locate the LCD, see "Understanding the print server Liquid Crystal Display (LCD)." An error message appears Message A 900 or 976 service error code occurred while setting up your print server Solution To recover, unplug the power supply and plug it back in. If the problem persists, contact Lexmark Customer Support for assistance. For help, see "Contact Lexmark." The MarkNet N7000 Series CD does not auto launch 1 Close all open software programs. 2 Restart your computer. 3 Reinsert the MarkNet N7000 Series CD. If the setup utility screen appears, continue with step 7 in the Setup Guide. If not, continue with the following steps: a From your desktop, double-click My Computer. b Double-click the CD-ROM drive icon. c If necessary, double-click setup.exe. d Continue with step 7 on the Setup Guide. Troubleshooting 6

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Troubleshooting
6
3
Troubleshooting
Use this section to solve problems you may have while setting up your print server.
The LCD is not on
If the LCD is not illuminated, make sure the:
The power supply is properly connected to the print server and the electrical outlet.
There is not a problem with the electrical outlet.
Note:
To locate the LCD, see “Understanding the print server Liquid Crystal Display (LCD).”
An error message appears
The MarkNet N7000 Series CD does not auto launch
1
Close all open software programs.
2
Restart your computer.
3
Reinsert the
MarkNet N7000 Series
CD.
If the setup utility screen appears, continue with step 7 in the
Setup Guide
.
If not, continue with the following steps:
a
From your desktop, double-click
My Computer
.
b
Double-click the CD-ROM drive icon.
c
If necessary, double-click
setup.exe
.
d
Continue with step 7 on the
Setup Guide
.
Message
Solution
A 900 or 976 service error code
occurred while setting up your print
server
To recover, unplug the power supply and plug it back in. If the problem persists,
contact Lexmark Customer Support for assistance. For help, see “Contact
Lexmark.”