Lexmark Network Printer Device User's Guide for Macintosh - Page 12

My network printer does not print - network printer devices

Page 12 highlights

• Verify that the printer is located away from other electronic devices that may interfere with the wireless signal. • Verify that your wireless network is using a unique network name (SSID). If not, it is possible that the printer is communicating over a different, nearby network that uses the same network name. • Verify that the printer has a valid IP address on the network. • Verify that the wireless print server option card antenna is securely attached. My network printer does not print • Make sure the printer power is on. • Check the printer status. • Make sure the network is operating properly. See the network documentation, or contact your network support person if you are not sure that your network is operating correctly. • Make sure the printer driver is installed on the computer from which you are sending the print job. Note: The printer driver must be installed on each computer that uses the network printer. • Make sure the correct printer port is selected. • Restart the computer. • Uninstall and then reinstall the printer software. If the printer still does not print, see the printer documentation for help. • Make sure there is not a problem with the printer itself. 1 Attach the printer directly to the computer with a USB cable. 2 Open a text document, and choose File Æ Print. 3 Select the attached printer in the Printer pop-up window, and click Print. If you are able to print when the printer is directly attached, there may be a problem with your network. See the network documentation, or contact your network support person. My network printer does not print 9

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My network printer does not print
9
Verify that the printer is located away from other electronic devices that may interfere with the
wireless signal.
Verify that your wireless network is using a unique network name (SSID). If not, it is possible
that the printer is communicating over a different, nearby network that uses the same network
name.
Verify that the printer has a valid IP address on the network.
Verify that the wireless print server option card antenna is securely attached.
My network printer does not print
Make sure the printer power is on.
Check the printer status.
Make sure the network is operating properly.
See the network documentation, or contact your network support person if you are not sure
that your network is operating correctly.
Make sure the printer driver is installed on the computer from which you are sending the print
job.
Note:
The printer driver must be installed on each computer that uses the network printer.
Make sure the correct printer port is selected.
Restart the computer.
Uninstall and then reinstall the printer software.
If the printer still does not print, see the printer documentation for help.
Make sure there is not a problem with the printer itself.
1
Attach the printer directly to the computer with a USB cable.
2
Open a text document, and choose
File
Print
.
3
Select the attached printer in the Printer pop-up window, and click
Print
.
If you are able to print when the printer is directly attached, there may be a problem with your
network. See the network documentation, or contact your network support person.