Lexmark W840N User's Guide - Page 95

Printing multiple-language PDFs, Solving printing problems

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Troubleshooting Printing multiple-language PDFs Symptom Cause Some documents do not The documents contain print. unavailable fonts. Solution 1 Open the document you want to print in Adobe Acrobat. 2 Click the printer icon. The Print dialog appears. 3 Check the Print as image box. 4 Click OK. Solving printing problems Symptom The operator panel display is blank or displays only diamonds. The message USB device unsupported appears when using a USB device. Jobs do not print. Cause Solution The printer self test failed. Turn the printer off, wait about 10 seconds, and turn the printer back on. If the Performing Self Test and Ready messages do not appear, turn the printer off and call for service. The USB device you are using may not be supported or has an error. Only specific USB flash memory devices are supported. For information regarding tested and approved USB flash memory devices, see our Lexmark Web site at http:// support.lexmark.com and click on KnowledgeBase to search for Direct USB printing. The printer is not ready to receive data. Make sure Ready or Power Saver appears on the display before sending a job to print. Press to return the printer to the Ready state. The specified output bin Remove the stack of paper from the output bin, and then press is full. . The specified tray is empty. Load paper in the tray. You are using the wrong printer driver or are printing to a file. • Verify you are using the printer driver associated with your printer. • If you are using a USB Direct interface, make sure you are running Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 and using a Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 compatible printer driver. Your internal print server is not set up properly or is not connected properly. Verify that you have properly configured the printer for network printing. See the drivers CD or the Lexmark Web site for information. You are using the wrong interface cable, or the cable is not securely connected. Make sure you are using a recommended interface cable. Make sure the connection is secure. Printing multiple-language PDFs 95

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Printing multiple-language PDFs
95
Troubleshooting
Printing multiple-language PDFs
Solving printing problems
Symptom
Cause
Solution
Some documents do not
print.
The documents contain
unavailable fonts.
1
Open the document you want to print in Adobe Acrobat.
2
Click the printer icon.
The Print dialog appears.
3
Check the
Print as image
box.
4
Click
OK
.
Symptom
Cause
Solution
The operator panel
display is blank or
displays only diamonds.
The printer self test
failed.
Turn the printer off, wait about 10 seconds, and turn the printer
back on.
If the
Performing Self Test
and
Ready
messages do not
appear, turn the printer off and call for service.
The message
USB
device unsupported
appears when using a
USB device.
The USB device you are
using may not be
supported or has an
error. Only specific USB
flash memory devices
are supported.
For information regarding tested and approved USB flash memory
devices, see our Lexmark Web site at
http://
support.lexmark.com
and click on
KnowledgeBase
to search
for Direct USB printing.
Jobs do not print.
The printer is not ready
to receive data.
Make sure
Ready
or
Power Saver
appears on the display before
sending a job to print. Press
to return the printer to the
Ready
state.
The specified output bin
is full.
Remove the stack of paper from the output bin, and then press
.
The specified tray is
empty.
Load paper in the tray.
You are using the wrong
printer driver or are
printing to a file.
•
Verify you are using the printer driver associated with your
printer.
•
If you are using a USB Direct interface, make sure you are
running Windows 98/Me, Windows 2000, Windows XP, or
Windows Server 2003 and using a Windows 98/Me,
Windows 2000, Windows XP, or Windows Server 2003
compatible printer driver.
Your internal print server
is not set up properly or
is not connected
properly.
Verify that you have properly configured the printer for network
printing.
See the drivers CD
or the Lexmark Web site for information.
You are using the wrong
interface cable, or the
cable is not securely
connected.
Make sure you are using a recommended interface cable.
Make sure the connection is secure.