Lexmark X85 Getting Started (1.24 MB) - Page 21

Troubleshooting If your printer has a problem, first make sure: • The power supply is plugged into your printer and an electrical outlet. • Your printer is turned on. • The tape covering the bottom of the cartridges is removed. • The USB cable is securely attached to your computer and your printer. • Your computer is turned on. • The paper is loaded correctly. • The printer is set as the default printer. If your printer is still experiencing a problem, refer to the online User's Guide for detailed troubleshooting information. To access the online User's Guide, see page iv. Printer has a paper jam Remove the paper from the printer. If the paper is lodged too far into the printer and cannot be removed: 1 Press Power to turn the printer off. 2 Pull firmly on the paper to remove it. If you cannot reach the paper because it is too far into the printer: a Open the cartridge door and pull the paper out. b Close the cartridge door. 3 Press Power to turn the printer on, and then send your document to print. 17