Lexmark Z43 User's Guide for Macintosh - Page 58

Macintosh computer locks up while printing - printer drivers

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Page 58 highlights

Steps to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Troubleshooting Macintosh computer locks up while printing If your Macintosh computer locks up or freezes while printing, you may need to turn off the printer and the computer, and then turn them back on. When you turn them back on, the print driver's spooler may attempt to start printing the job that was in the queue before the computer locked up. This could cause your system to lock up again. To recover from this problem: 1 Turn off the printer and the computer. 2 Hold down the Shift key and turn on the computer. 3 Continue to hold the Shift key until you see the Mac OS screen with the words: Extensions Off. 4 Release the Shift key. 5 Locate the Lexmark Z42-Z43 printer icon on your desktop. The inactive printer spooler will have an X over it. 6 Double-click the icon to open a folder titled Lexmark Z42-Z43. 7 Drag your print jobs to the trash can. 8 Restart the Macintosh computer to enable extensions again. 58 Index

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58
Troubleshooting
Beyond the basics
Maintaining your printer
Troubleshooting
Appendix
Index
Steps to basic printing
Macintosh computer locks up while printing
If your Macintosh computer locks up or freezes while printing, you
may need to turn off the printer and the computer, and then turn them
back on. When you turn them back on, the print driver’s spooler may
attempt to start printing the job that was in the queue before the
computer locked up. This could cause your system to lock up again.
To recover from this problem:
1
Turn off the printer and the computer.
2
Hold down the
Shift
key and turn on the computer.
3
Continue to hold the
Shift
key until you see the Mac OS screen
with the words: Extensions Off.
4
Release the
Shift
key.
5
Locate the Lexmark Z42-Z43 printer icon on your desktop.
The inactive printer spooler will have an
X
over it.
6
Double-click the icon to open a folder titled
Lexmark Z42-Z43
.
7
Drag your print jobs to the trash can.
8
Restart the Macintosh computer to enable extensions again.