LiftMaster CAPAC Installation Manual - English French Spanish - Page 7

Internet Requirements, CAPAC IS COMPATIBLE WITH ROUTERS USING

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INTRODUCTION PRE-INSTALL NETWORK MOUNTING/POWER ACCESS CONTROL Internet Requirements When selecting a router, use the information below to ensure compatibility. MODEL: CAPAC - Smart Access Hub CAPAC can be connected to a router via a wired connection or Wi-Fi. LiftMaster recommends a minimum upload/download speed of 1Mbps for each CAPAC. NOTE: This upload speed MUST be met when considering usage of other devices on the network like cameras and computers. Keep at least 18 inches (46 cm) between the antennas and any electronic devices (especially anything unshielded or higher voltage like pumps/HVAC/heavy machinery) and away from metal that would block the area around the antenna. CAPAC IS COMPATIBLE WITH ROUTERS USING THE FOLLOWING Wi-Fi COMMUNICATION PROTOCOLS: • 802.11b • 802.11g • 802.11n @ 2.4 GHz CAPAC WI-FI SECURITY COMPATIBILITY • WPA3 Personal • WPA2 Personal (AES) ADDITIONAL COMPATIBILITY CONSIDERATIONS: • If using a Wi-Fi signal strength tool or app, a continuous Wi-Fi signal strength connection of at least -65 dBm (numbers closer to zero are stronger strength) at the CAPAC must be guaranteed to ensure an acceptable connection to the local network. • Hidden network SSIDs are not supported. • Wi-Fi networks requiring secondary authentication are not supported (E.g. Hotels and airport Wi-Fi). • When checking cellular signal strength, we recommend at least two bars or (RSRP > -115 dBm and RSRQ > -19 dBm). • For Cellular connectivity, a 4G/LTE network is the minimum requirement for optimal performance. 7

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7
ACCESS CONTROL
MOUNTING/POWER
NETWORK
PRE-INSTALL
INTRODUCTION
Internet Requirements
When selecting a router, use the information below to ensure compatibility.
MODEL:
CAPAC - Smart Access Hub
CAPAC can be connected to a router via a wired connection or Wi-Fi. LiftMaster recommends a minimum upload/download speed of
1Mbps for each CAPAC.
NOTE:
This upload speed MUST be met when considering usage of other devices on the network like cameras and computers.
Keep at least 18 inches (46 cm) between the antennas and any electronic devices (especially anything unshielded or higher voltage like
pumps/HVAC/heavy machinery) and away from metal that would block the area around the antenna.
CAPAC WI-FI SECURITY COMPATIBILITY
• WPA3 Personal
• WPA2 Personal (AES)
ADDITIONAL COMPATIBILITY CONSIDERATIONS
:
•
If using a Wi-Fi signal strength tool or app, a continuous Wi-Fi signal strength connection of at least -65 dBm (numbers closer to zero are
stronger strength) at the CAPAC must be guaranteed to ensure an acceptable connection to the local network.
• Hidden network SSIDs are not supported.
• Wi-Fi networks requiring secondary authentication are not supported (E.g. Hotels and airport Wi-Fi).
•
When checking cellular signal strength, we recommend at least two bars or (RSRP > -115 dBm and RSRQ > -19 dBm).
• For Cellular connectivity, a 4G/LTE network is the minimum requirement for optimal performance.
CAPAC IS COMPATIBLE WITH ROUTERS USING THE
FOLLOWING Wi-Fi COMMUNICATION PROTOCOLS:
• 802.11b
• 802.11g
• 802.11n @ 2.4 GHz