LiftMaster CAPAC Installation Manual - English French Spanish - Page 8

Pre-Install, The following services are required for CAPAC to fully function

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INTRODUCTION PRE-INSTALL NETWORK MOUNTING/POWER ACCESS CONTROL The following services are required for CAPAC to fully function Setup a myQ® Business™ Account NOTE: If you have an existing myQ® account, your myQ® Business™ account will have the same password. Go to: account.myQ.com and login. 1. If you do not have a myQ® Business™ account, call LiftMaster Customer Care and myQ Business Account Creation at 877-247-6764 to activate a myQ® Business™ account. Be prepared by reviewing the information required on the Installation Readiness Survey: 2. You will get a welcome email from LiftMaster. Accept the invitation and register or login to your account. 3. Setup the facility, select a CAPAC Device Subscription Plan, add residents and credentials (refer to the available Help in myQ® Business™). 4. Continue with the installation of the CAPAC in this manual. For Support, call 877-247-6764 or visit https://support.partner.liftmaster.com/s/community-access-support For more information use your smartphone to scan the QR code. Add CAPAC Device(s) to myQ Business 1. After successfully adding or updating a subscription, click Add Devices from the Subscription Successful! Popup window. Alternatively, you can click on Device Management to get to the next step. 2. Click on the +Add Device button. 3. Select Smart Access Hub. 4. Add the number of devices and number of Access Points and click Next. 5. Under Configure Devices, click on Start for Smart Access Hub. 6. Type Controller Number and Controller Name. 7. Click Save. 8. Follow the online instructions to activate cellular and to configure doors/ports. 8

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8
ACCESS CONTROL
MOUNTING/POWER
NETWORK
PRE-INSTALL
INTRODUCTION
Setup a myQ
®
Business
™
Account
NOTE:
If you have an existing myQ
®
account, your myQ
®
Business
™
account will have the same password. Go to:
account.myQ.com and login.
1.
If you do not have a myQ
®
Business™ account, call LiftMaster Customer Care and myQ Business Account Creation at 877-247-6764
to activate a myQ
®
Business™ account.
Be prepared by reviewing the information required on the
Installation Readiness Survey
:
2.
You will get a welcome email from LiftMaster. Accept the invitation and register or login to your account.
3.
Setup the facility, select a CAPAC Device Subscription Plan, add residents and credentials
(refer to the available Help in myQ
®
Business™).
4.
Continue with the installation of the CAPAC in this manual.
The following services are required for CAPAC to fully function
For Support, call 877-247-6764 or visit
For more information use your smartphone to scan the QR code.
Add CAPAC Device(s) to myQ Business
1.
After successfully adding or updating a subscription, click Add Devices from the Subscription Successful! Popup window.
Alternatively, you can click on Device Management to get to the next step.
2.
Click on the +Add Device button.
3.
Select Smart Access Hub.
4.
Add the number of devices and number of Access Points and click Next.
5.
Under Configure Devices, click on Start for Smart Access Hub.
6.
Type Controller Number and Controller Name.
7.
Click Save.
8.
Follow the online instructions to activate cellular and to configure doors/ports.