Linksys WAP610N User Guide - Page 17

Appendix A: Troubleshooting, Troubleshooting - subnet dhcp

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Appendix A Appendix A: Troubleshooting The computer cannot connect wirelessly to the network. Make sure the wireless network name or SSID is the same on both the computer and the Access Point. If you have enabled wireless security, then make sure the same security method and key are used by both the computer and the Access Point. The Access Point's IP address needs to be changed. If the Access Point is connected to a network with a DHCP server (usually the network router), then the Access Point will obtain its IP address from the DHCP server. If you want the Access Point to always use a static IP address, then follow these instructions: 1. Access the browser-based utility of the Access Point (refer to "Chapter 3: Advanced Configuration" on page 3). 2. Click the Setup tab. 3. From the Access Point IP drop-down menu, select Static IP. 4. Complete the Static IP Address, Subnet Mask, and Default Gateway fields. 5. Click Save Settings. The browser-based utility does not accept your password. Check the following: •• The password is case-sensitive. Make sure that you are using the correct case(s) when entering the password. •• If you forget your password, you can reset the Access Point to its factory defaults. Press and hold the Access Point's Reset button for approximately five seconds; the password will be reset to its factory default, admin. All other Access Point settings will be reset to the factory defaults as well. (To access the browser-based utility, enter admin in the Password field.) After you make changes through the browser-based utility, the new settings are not displayed on-screen. On your web browser, click Refresh. If the new settings are not displayed, then follow these instructions: 1. Unplug the power adapter from the Access Point. 2. Wait five seconds, and then plug the power adapter back into the Access Point. 3. On your web browser, click Refresh. Wireless-N Access Point with Dual-Band Troubleshooting WEB: If your questions are not addressed here, refer to the Linksys website, www.linksysbycisco.com 14

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Appendix A
Troubleshooting
14
Wireless-N Access Point with Dual-Band
Appendix A:
Troubleshooting
The computer cannot connect wirelessly to the network.
Make sure the wireless network name or SSID is the
same on both the computer and the Access Point. If you
have enabled wireless security, then make sure the same
security method and key are used by both the computer
and the Access Point.
The Access Point’s IP address needs to be changed.
If the Access Point is connected to a network with a DHCP
server (usually the network router), then the Access Point
will obtain its IP address from the DHCP server.
If you want the Access Point to always use a static IP
address, then follow these instructions:
1. Access
the
browser-based
utility
of
the
Access
Point
(refer
to
“Chapter
3:
Advanced Configuration” on page 3
).
2. Click the
Setup
tab.
3. From the
Access Point IP
drop-down menu, select
Static IP
.
4. Complete the
Static IP Address
,
Subnet Mask
, and
Default Gateway
fields.
5. Click
Save Settings
.
The
browser-based
utility
does
not
accept
your
password.
Check the following:
•
The password is case-sensitive. Make sure that you are
using the correct case(s) when entering the password.
•
If you forget your password, you can reset the Access
Point to its factory defaults.
Press and hold the Access Point’s
Reset
button for
approximately five seconds; the password will be reset
to its factory default,
admin
. All other Access Point
settings will be reset to the factory defaults as well. (To
access the browser-based utility, enter
admin
in the
Password
field.)
After you make changes through the browser-based
utility, the new settings are not displayed on-screen.
On your web browser, click
Refresh
. If the new settings
are not displayed, then follow these instructions:
1.
Unplug the power adapter from the Access Point.
2. Wait five seconds, and then plug the power adapter
back into the Access Point.
3.
On your web browser, click
Refresh
.
WEB:
If your questions are not addressed
here,
refer
to
the
Linksys
website,
www.linksysbycisco.com