Marantz SR5001 Marantz AV Receiver IR Remote Code List - Page 51

ENGLISH TROUBLESHOOTING In case of trouble, check the following before calling for service: 1. Are the connections made properly ? 2. Are you operating the unit properly following the user's guide ? 3. Are the power amplifiers and speaker working properly ? If the unit does not operate properly, check items shown in the following table. If your trouble cannot be recovered with the remedy actions listed in the following table, malfunction of the internal circuitry is suspected; immediately unplug the power cable and contact your dealer, nearest Marantz authorized dealer or the Marantz Service Center in your country. SYMPTOM CAUSE REMEDY SR4001/SR5001 cannot be The power plug is not connected. turned up. Connect the power plug to the outlet. No sound and picture are output Mute is on. even when power is on. The input cable is not connected correctly. Cancel mute using the remote control unit. See the connection diagram and connect the cables correctly. The master volume control is turned all Adjust the master volume. the way down. The SOURCE position is wrong. Select correct position. No speaker output. The headphones are connected to the Disconnect the headphones. (Speakers will not output headphone jack. sound when headphones are connected.) Incorrect Audio or Video for selected source. Input cable connected incorrectly. Connect the cable correctly by referring to the connection diagram. Incorrect Audio from a channel. Speaker cable connected incorrectly. Connect the cable correctly by referring to the connection diagram. No Audio output from the center The center speaker cable connection is Connect the cable correctly. channel speaker. incomplete. STEREO has been selected for Surround When STEREO is selected for Surround mode, no mode. sound will be output from the center speaker. Set another Surround mode. Center = NONE has been selected in Make the correct setting. SETUP mode. No Audio output from the surround speakers. The surround speaker cable connection Connect the cable correctly. is incomplete. STEREO has been selected for Surround When STEREO has been selected for Surround mode. mode, no sound will be output from the surround speaker. Set another Surround mode. Surround = NONE has been selected in Make the correct setting. SETUP mode. No Audio output from the surround back speakers. The surround back speaker cable Connect the cable correctly. connection is incomplete. Surround mode is not EX/ES mode. Set surround mode EX/ES. Surround back = NONE has been selected Make the correct setting. in SPEAKERS SIZE SETUP SYMPTOM CAUSE REMEDY Can not select EX/ES mode. Surround center= NONE has been Make the correct setting. selected in SPEAKERS SIZE SETUP Input signal is incompatible. Use 5.1channel source. Can not select Pro Logic IIx Input signal is incompatible. mode. Use 2 channel Dolby Digital input signal, PCM input signal or analog input signal. Can not select Neo:6 mode. Input signal is incompatible. Use 2 channel Dolby Digital input signal, PCM input signal or analog input signal. Can not select CSII mode. Input signal is incompatible. Use 2 channel Dolby Digital input signal, PCM input signal or analog input signal. No output to Sub Woofer Out. Sub-woofer = NONE has been selected in Select Sub-woofer = YES. SETUP mode. Noise is produced during DTS- Analog has been selected for input. encoded CD or laser disc play. Be sure to perform digital connection, select digital input, then play. A specific channel does not produce output. Nothing recorded on source. Check the encoded channel on the source side. FM or AM reception fails. Antenna connection is incomplete. Correctly connect the indoor FM and AM antennas to FM and AM antenna outlets. Noise is heard during AM reception. Reception is affected by other electrical Try changing location where the AM indoor antenna fields. is set up. Noise is heard during FM reception. The radio waves from the broadcasting Install an FM outdoor antenna. station are weak. Cannot get programmed station Preset data has been erased. when the PRESET button is pressed. Disconnecting power plug for long periods of time will erase preset data. If that happens, input the preset data again. Control with the remote control Batteries are consumed. Replace all the batteries with new ones. unit fails. Remote controller's function-key setting Select different position from which equipment will is wrong. be controlled. The distance between this SR4001/ Move closer to this SR4001/SR5001. SR5001 and the remote commander is too far. Something is blocking SR4001/SR5001 Remove offending object. and the remote commander. Note: After "PROTECT" appears on the unit's display, the standby indicator may start flashing. If it does, there is a problem in the unit or the connection. If this problem reoccurs even when power is activated from the remote control unit, call for servicing. 48