Maytag MAH9700AWW Use and Care Guide - Page 14
Troubleshooting - capacity
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TROUBLESHOOTING CHECK THESE POINTS IF YOUR MAYTAG NEPTUNE® WASHER... Stops • Plug cord into live electrical outlet. • Check fuse or reset circuit breaker. • Close door and press the Cycle Selector dial to start the washer. For your safety, the washer will not tumble or spin unless the door is closed. • Before the washer starts to fill, it will make a series of clicking noises to check the door lock and do a quick drain. • This may be a pause or soak period in the cycle.Wait briefly and it may start. • Check screens on inlet hoses at the faucets for obstructions. Clean screens periodically. Fills with the Wrong Temperature Water • Turn both faucets on fully. • Make sure temperature selection is correct. • Make sure hoses are connected to correct faucets. Flush water lines. • Check the water heater. It should be set to deliver a minimum 120° F (49° C) hot water at the tap. Also check water heater capacity and recovery rate. • Disconnect hoses and clean screens. Hose filter screens may be plugged. • As the washer is filling, the water temperature may change as the automatic temperature control feature checks incoming water temperature.This is normal. • While the washer is filling, you may notice just hot and/or just cold water going through the dispenser when cold or warm wash temperatures are selected. This is a normal function of the automatic temperature control feature as the washer determines the temperature of the water. Won't tumble • Check fuse or reset circuit breaker. • Close the door and press the Cycle Selector dial. For your safety, the washer will not tumble or spin unless the door is closed. Door locked shut; will not open • Press the Cycle Selector dial to stop the washer. • The washer door will remain locked during the heating portion of the Sanitary Cycle (select models). • It may take a few moments for the door lock mechanism to disengage. The washer does not drain and/or spin • Check fuse or reset circuit breaker. • Straighten drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service. • Close the door and press the Cycle Selector dial. For your safety, the washer will not tumble or spin unless the door is closed. Load is too wet at end of cycle • Use the High or Max Extract spin speed. • Use high efficiency detergent to reduce over-sudsing. • Load is too small. Very small loads (one or two items) may become unbalanced and not spin out completely. Leaks Water • Make sure door is firmly closed. • Make sure hose connections are tight. • Make sure end of drain hose is correctly inserted and secured to drain facility. • Avoid overloading. • Use high efficiency detergent to prevent over-sudsing. Excessive Suds • Use high efficiency detergent to prevent over-sudsing. • Reduce detergent amount for soft water, small or lightly soiled loads. For further assistance, call Customer Service toll-free at 1-800-688-9900 USA or 1-800-688-2002 Canada. U.S. customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080. 13