McAfee M4050 Troubleshooting Guide - Page 48

MDR mode; Manager IP address, MDR status; Manager IP

Get McAfee M4050 - Network Security Platform PDF manuals and user guides
UPC - 731944582832
View all McAfee M4050 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 48 highlights

McAfee® Network Security Platform 6.0 System Fault Messages Fault Cluster software mismatch status Severity Critical Description/Cause The software versions on the cluster primary and cluster secondary are not the same. Action Check for errors in software image download to cluster. Communication failure with the Network Security Platform Update Server Critical Communication failure with the proxy server Critical Conflict in MDR IP Critical address type The Manager is unable to communicate with the Update Server. This fault clears when communication with the Update Server succeeds. Any connectivity issues with the Update Server will generate this fault, including DNS name resolution failure, Update Server failure, proxy server connectivity failure, network connectivity failure, and even situations where the network cable is detached from the Manager server. If your Manager is connected to the Internet, ensure it has connectivity to the Internet. Contact McAfee Technical Support if you lost your Update Server authentication information. The Manager is unable to communicate with the proxy server. (This fault can occur only when the Manager is configured to communicate with a proxy server.) This fault clears when communication to the Update Server through the proxy succeeds. Sensor found a conflict with MDR IP Address type. You may need to correct the MDR configuration. Conflict in MDR Mode Critical Sensor found a conflict with There is a problem with MDR MDR mode; Manager IP address configuration. Check your / MDR status. MDR settings. Conflict in MDR Pair IP address Critical Sensor found a conflict with You may need to correct the MDR-Pair IP Address; Manager- MDR configuration. IP address / MDR action. Conflict in MDR Status Critical Sensor found a conflict with MDR status; Manager IP address / MDR status as ... There is a problem with MDR configuration. Check your MDR settings. CRC Errors Critical A recoverable CRC error has occurred within the sensor. Reboot the Sensor, which may then resolve the issue causing the fault. 39

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
McAfee® Network Security Platform 6.0
System Fault Messages
39
Fault
Severity
Description/Cause
Action
Cluster software
mismatch status
Critical
The software versions on the
cluster primary and cluster
secondary are not the same.
Check for errors in software
image download to cluster.
Communication
failure with the
Network Security
Platform Update
Server
Critical
The Manager is unable to
communicate with the Update
Server.
Any connectivity issues with the
Update Server will generate this
fault, including DNS name
resolution failure, Update Server
failure, proxy server connectivity
failure, network connectivity
failure, and even situations
where the network cable is
detached from the Manager
server.
This fault clears when
communication with the
Update Server succeeds.
If your Manager is connected
to the Internet, ensure it has
connectivity to the Internet.
Contact McAfee Technical
Support if you lost your
Update Server authentication
information.
Communication
failure with the
proxy server
Critical
The Manager is unable to
communicate with the proxy
server. (This fault can occur only
when the Manager is configured
to communicate with a proxy
server.)
This fault clears when
communication to the Update
Server through the proxy
succeeds.
Conflict in MDR IP
address type
Critical
Sensor found a conflict with
MDR IP Address type.
You may need to correct the
MDR configuration.
Conflict in MDR
Mode
Critical
Sensor found a conflict with
MDR mode; Manager IP address
/ MDR status.
There is a problem with MDR
configuration. Check your
MDR settings.
Conflict in MDR
Pair IP address
Critical
Sensor found a conflict with
MDR-Pair IP Address; Manager-
IP address / MDR action.
You may need to correct the
MDR configuration.
Conflict in MDR
Status
Critical
Sensor found a conflict with
MDR status; Manager IP
address / MDR status as ...
There is a problem with MDR
configuration. Check your
MDR settings.
CRC Errors
Critical
A recoverable CRC error has
occurred within the sensor.
Reboot the Sensor,
which
may then resolve the issue
causing the fault.