Motorola HT750 Service Manual - Page 59

Error Codes - PassPort, Operation Display Codes

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Power Up Self-Test 6-3 6.3 Error Codes - PassPort For the purpose of this document the phrase "PassPort Trunking Controller Board" and its acronym "PTCB" are used. Table 6-3: Power-up Display Codes (PassPort Trunking Controller Board) If the error code displayed is... then, there is a... To correct the problem... ESN BAD AppCode Fail BackDoor ERR:Watchdog Unprogrammed ERROR: NO PTG PTCB Defective. PTCB Firmware Defective. Firmware Failure Resulted in Watchdog Timer Interrupt. Programming is not correct. Replace PTCB. Reprogram PTCB FLASH-ROM. Turn radio off and restart. Restart radio. Use CPS and PPCPS to properly program radio and PTCB. Use PPCPS to program that Zone with a Primary Talk Group. 6.4 Operation Display Codes During radio operation, the radio performs dynamic tests to determine if the radio is working properly. Problems detected during these tests are presented as error codes on the radio display. The presence of an error code should prompt a user that a problem exists and that service. technician should be contacted. Use Table 6-4: Operational Display Codes to aid in understanding particular operational error code displays. Table 6-4: Operational Display Codes Failure Code Description Possible Source FAIL 001 FAIL 002 Synthesizer out of lock. Selected Mode (Zone/Channel) codeplug checksum error. Bad frequency data in codeplug, defective synthesizer. Bad codeplug data.

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Power Up Self-Test
6-3
6.3
Error Codes - PassPort
For the purpose of this document the phrase “PassPort Trunking Controller Board” and its acronym
“PTCB” are used.
Table 6-3: Power-up Display Codes (PassPort Trunking Controller Board)
6.4
Operation Display Codes
During radio operation, the radio performs dynamic tests to determine if the radio is working
properly. Problems detected during these tests are presented as error codes on the radio display.
The presence of an error code should prompt a user that a problem exists and that service.
technician should be contacted. Use Table 6-4: Operational Display Codes to aid in understanding
particular operational error code displays.
If the error code
displayed is...
then, there is
a...
To correct the problem...
ESN BAD
PTCB Defective.
Replace PTCB.
AppCode Fail
PTCB Firmware
Defective.
Reprogram PTCB FLASH-ROM.
BackDoor
Turn radio off and restart.
ERR:Watchdog
Firmware Failure
Resulted in
Watchdog Timer
Interrupt.
Restart radio.
Unprogrammed
Programming is not
correct.
Use CPS and PPCPS to properly program radio and
PTCB.
ERROR: NO PTG
Use PPCPS to program that Zone with a Primary
Talk Group.
Table 6-4: Operational Display Codes
Failure Code
Description
Possible Source
FAIL 001
Synthesizer out of lock.
Bad frequency data in codeplug, defective
synthesizer.
FAIL 002
Selected Mode (Zone/Channel)
codeplug checksum error.
Bad codeplug data.