Netgear A6200 User Manual - Page 20

802.11ac USB WiFi Adapter (A6200) • If the network uses wireless security, you need to either know the wireless security settings or use Push 'N' Connect if the network supports WPS. Some networks also restrict use to only computers or wireless devices with known MAC addresses. If that is the case, on the NETGEAR genie screen, click Other to find the MAC address for your USB adapter and provide it to the network administrator. When I connect to the network, I cannot access the Internet. Click to open NETGEAR genie. The following screen displays if the USB adapter can connect to the network that you selected but you cannot access the Internet: Make sure that you are connected to the correct network. If you are, then check to see if the router's Internet connection is working. If the router's Internet connection is not working, restart the modem, router, and computer. When I connect to the network, I cannot access shared resources such as printers. • Make sure that the router or access point is physically connected to the Ethernet network. • Make sure that the IP addresses and the Windows networking settings are configured correctly. Do the USB ports go into a sleep mode if there is no traffic? The USB devices do go into sleep mode if a USB feature called Selective Suspend is enabled, which it is by default. If this feature is enabled, and the connected USB devices to go into Selective Suspend mode, the network disconnects. To prevent this type of network disconnection, you can disable Selective Suspend.  To disable Selective Suspend mode: 1. Select Start > Control Panel > Hardware and Sound > Power Options > Edit Plan Settings > Change Advanced Power Settings > USB Settings. 2. Change the setting for Selective Suspend mode to Disabled. Maintenance 20