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Troubleshooting, Mobile LTE Broadband 11n Wireless Router MBR1516, WAN Port LED is

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Mobile LTE Broadband 11n Wireless Router MBR1516 LED Action Internet Port Internet Port LED is Be sure the SIM card you received is in the router. SIM cards from other off. devices will not function in the router, and this SIM card will not function in other devices. Internet Port LED is amber. The router cannot connect to the Internet. Check the Internet connection option being used. • For the mobile broadband connection option, check the Signal Quality LEDs. • For the Ethernet connection option, check the WAN Port LED. Internet Port LED is The traffic meter feature is enabled, and the limit set has been reached. blinking amber and green. WiFi WiFi LED is off. The WiFi radio has been turned off. If you want a WiFi connection with the router, press the WiFi button to turn the WiFi radio back on. WiFi LED is not blinking. If this LED does not blink when you are attempting to send data over the WiFi link, log in to the router menu using the Ethernet LAN connection, and check your router's wireless (WiFi) configuration. LAN Ports LAN Ports LED is off. If this LED does not light when an Ethernet connection is made, check the following: • Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation. • Make sure that power is turned on to the connected hub or workstation. WAN Port WAN Port LED is off. If this LED does not light when an Ethernet connection is made using the Ethernet connection option, check the following: • Make sure that the Ethernet cable connections are secure at the router and at the modem. • Make sure that power is turned on to the modem. Signal Quality Signal Quality LED is off. If this LED does not light when the mobile broadband connection option is used, check the following: • Check with your ISP to ensure that there is good coverage in the area. • Ensure that your mobile broadband account is active. • Ensure that the SIM card is inserted correctly into the router. • Locate the router near the window or other area of the building. Make sure that one of the Signal Quality LEDs is lit, indicating that there is mobile broadband coverage with the router. • Log in to the router menu and check the Internet configuration. Check that the user name, password, and APN with ISP are set correctly. If you use a PIN to connect to the Internet, make sure it is entered correctly. Troubleshooting 91

Section	Page
Mobile LTE Broadband 11n Wireless Router MBR1516	1
Routeur sans fil 11n LTE à haut débit mobile MBR1516	1
Contents	3
1. Hardware Setup	6
Unpack Your Router	7
Hardware Features	8
Front Panel	8
Back Panel	10
Label	11
Restore Factory Settings	11
Insert the SIM Card	12
Install Optional External Antennas	12
Position Your Router	14
2. Getting Started with NETGEAR genie	15
Router Setup Preparation	16
Use Standard TCP/IP Properties for DHCP	16
Wireless Devices and Security Settings	16
Types of Logins and Access	16
NETGEAR genie Setup	16
Use NETGEAR genie after Installation	18
Upgrade Router Firmware	18
Router Dashboard (BASIC Home Screen)	19
Add Wireless Devices or Computers to Your Network	20
Manual Method	20
Wi-Fi Protected Setup (WPS) Method	20
3. NETGEAR genie BASIC Settings	21
Internet Setup	22
Internet Setup Screen Fields	22
Wireless Settings	24
Wireless Settings Screen Fields	25
Change WPA Security Option and Passphrase	26
Attached Devices	26
Parental Controls	27
SMS Message	30
View SMS Messages	30
Send SMS Messages	31
4. NETGEAR genie ADVANCED Home	32
Setup Wizard	33
WPS Wizard	34
Setup Menu	35
Broadband Settings	36
Mobile Broadband Settings	36
WAN Setup	38
Default DMZ Server	39
Change the MTU Size	39
LAN Setup	41
LAN Setup Screen Settings	42
Use the Router as a DHCP Server	42
Address Reservation	43
Quality of Service Setup	44
5. Security	49
Keyword Blocking of HTTP Traffic	50
Block Services (Port Filtering)	51
Schedule Blocking	53
Security Event Email Notifications	54
6. Administration	55
Router Status	56
Logs	60
Attached Devices	60
Backup Settings	60
Back Up Settings	61
Restore Configuration Settings	61
Erase	61
Set Password	62
Password Recovery	62
Diagnostics	63
Router Upgrade	64
Module Upgrade	65
7. Advanced Settings	67
SIM Settings	68
SMS Messages	68
Wireless Settings	69
Wireless Repeating	71
Wireless Repeating Function	72
Set Up the Base Station	73
Set Up a Repeater Unit	73
Port Forwarding and Port Triggering	74
Remote Computer Access Basics	74
Port Triggering to Open Incoming Ports	76
Port Forwarding to Permit External Host Communications	77
How Port Forwarding Differs from Port Triggering	78
Set Up Port Forwarding to Local Servers	78
Set Up Port Triggering	80
Dynamic DNS	82
Static Routes	83
Remote Management	85
Universal Plug and Play	86
Traffic Meter	88
8. Troubleshooting	89
Basic Functioning	90
Troubleshoot Access to the Router Main Menu	92
Troubleshoot the ISP Connection	93
Connect to the Internet	93
Troubleshoot Internet Browsing	95
Troubleshoot a TCP/IP Network Using the Ping Utility	95
Test the LAN Path to Your Router	95
Test the Path from Your Computer to a Remote Device	96
Problems with Date and Time	97
Restore the Default Configuration and Password	97
A. Supplemental Information	98
Factory Default Settings	99
Technical Specifications	101
B. Notification of Compliance	102
Index	105
Sommaire	109
FRANÇAIS	109
1. Configuration matérielle	112
Déballez votre routeur	113
Caractéristiques matérielles	114
Panneau avant	114
Panneau arrière	116
Étiquette	117
Réinitialisation des paramètres d'usine	117
Insérer la carte SIM	118
Installer des antennes externes en option	118
Placer votre Routeur	120
2. Pour démarrer avec NETGEAR Genie	121
Préparation de la configuration du Routeur	122
Utilisation des propriétés TCP/IP standard pour DHCP	122
Périphériques sans fil et paramètres de sécurité	122
Types de connexions et d'accès	122
Configuration de NETGEAR Genie	122
Utilisation de NETGEAR Genie après l'installation	124
Mise à niveau du micrologiciel (firmware) du Routeur	124
Tableau de bord du Routeur (écran d'accueil DE BASE)	125
Ajout de périphériques sans fil ou d'ordinateurs à votre réseau	126
Méthode manuelle	126
Méthode WPS (Wi-Fi Protected Setup)	126
3. Paramètres DE BASE de NETGEAR Genie	127
Configuration Internet	128
Champs de l’écran de configuration Internet	128
Paramètres sans fil	130
Champs de l’écran Paramètres sans fil	131
Changer l’option de sécurité WPA et la phrase d’authentification	132
Dispositifs connectés	132
Contrôles parentaux	133
Message SMS	136
Affichage de messages SMS	136
Envoi de messages SMS	137
4. Écran d'accueil AVANCÉ de NETGEAR Genie	138
Assistant de configuration	139
Assistant WPS	140
Menu Configuration	141
Paramètres haut débit	142
Paramètres haut débit mobile	142
Paramètres WAN	144
Serveur DMZ par défaut	145
Modification de la taille de la MTU	145
Paramétrage LAN	147
Paramètres de l'écran Paramétrage LAN	148
Utilisation du Routeur comme serveur DHCP	149
Réservation d'adresses	150
Paramétrage QoS (Qualité de service)	151
5. Sécurité	156
Blocage par mot clef du trafic HTTP	157
Blocage de services (filtrage de port)	158
Calendrier de blocage	160
Notifications d'événements de sécurité par courriel	161
6. Administration	162
Statut du Routeur	163
Journaux	167
Dispositifs connectés	167
Paramètres de sauvegarde	167
Paramètres de sauvegarde	168
Restaurer les paramètres de configuration	168
Effacer	168
Définition du mot de passe	169
Récupération du mot de passe	169
Diagnostic	170
Mise à niveau du routeur	171
Mise à niveau du module	172
7. Paramètres avancés	174
Paramètres de carte SIM	175
Messages SMS	175
Paramètres sans fil	176
Répéteur sans fil	178
Fonction Répéteur de réseau sans fil	179
Configurer la station du réseau	180
Configuration d’un répéteur	181
Ouverture de port et déclenchement de port	181
Les bases de l’accès à un ordinateur distant	182
Du port de déclenchement aux ports entrants ouverts	183
Ouverture de port pour permettre des communications d’accueil externes	184
En quoi l’ouverture de port diffère-t-elle du déclenchement de port?	185
Configurer l’ouverture de port pour les serveurs locaux	186
Configurer un déclenchement de port	188
DNS dynamique	190
Routes statiques	191
Gestion à distance	193
Service UPnP	195
Mesure de trafic	196
8. Dépannage	198
Fonctionnement de base	199
Dépannage de l'accès au menu principal du routeur	201
Dépannage de la connexion au FAI	202
Connexion à Internet	202
Dépannage de la navigation Internet	204
Dépannage d'un réseau TCP/IP à l'aide de l'utilitaire Ping	204
Vérification de la connexion entre le réseau local et votre routeur	204
Vérification de la connexion entre l'ordinateur et un périphérique distant	205
Problèmes de date et d'heure	206
Rétablissement du mot de passe et de la configuration par défaut	206
A. Informations complémentaires	207
Paramètres par défaut d'usine	208
Caractéristiques techniques	210
B. Avis de conformité	211

Match case Limit results 1 per page

Troubleshooting

Mobile LTE Broadband 11n Wireless Router MBR1516

Internet Port

Internet Port LED is

off.

Be sure the SIM card you received is in the router. SIM cards from other

devices will not function in the router, and this SIM card will not function in

other devices.

Internet Port LED is

amber.

The router cannot connect to the Internet. Check the Internet connection

option being used.

•

For the mobile broadband connection option, check the Signal Quality

LEDs.

•

For the Ethernet connection option, check the WAN Port LED.

Internet Port LED is

blinking amber and

green.

The traffic meter feature is enabled, and the limit set has been reached.

WiFi

WiFi LED is off.

The WiFi radio has been turned off. If you want a WiFi connection with the

router, press the

WiFi

button to turn the WiFi radio back on.

WiFi LED is not

blinking.

If this LED does not blink when you are attempting to send data over the

WiFi link, log in to the router menu using the Ethernet LAN connection, and

check your router’s wireless (WiFi) configuration.

LAN Ports

LAN Ports LED is

off.

If this LED does not light when an Ethernet connection is made, check the

following:

•

Make sure that the Ethernet cable connections are secure at the router

and at the hub or workstation.

•

Make sure that power is turned on to the connected hub or workstation.

WAN Port

WAN Port LED is

off.

If this LED does not light when an Ethernet connection is made using the

Ethernet connection option, check the following:

•

Make sure that the Ethernet cable connections are secure at the router

and at the modem.

•

Make sure that power is turned on to the modem.

Signal

Quality

Signal Quality LED

is off.

If this LED does not light when the mobile broadband connection option is

used, check the following:

•

Check with your ISP to ensure that there is good coverage in the area.

•

Ensure that your mobile broadband account is active.

•

Ensure that the SIM card is inserted correctly into the router.

•

Locate the router near the window or other area of the building. Make

sure that one of the Signal Quality LEDs is lit, indicating that there is

mobile broadband coverage with the router.

•

that the user name, password, and APN with ISP are set correctly. If

you use a PIN to connect to the Internet, make sure it is entered

correctly.

LED

Action