Home » Netgear Manuals » Bridges & Routers » Netgear R6100 » Manual Viewer

Netgear R6100 User Manual - Page 18

NETGEAR genie App and Mobile genie App - problems

Add to My Manuals
Save this manual to your list of manuals

Page 18 highlights

R6100 WiFi Router NETGEAR genie App and Mobile genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. For information about the genie apps, see the NETGEAR genie App User Manual. Retrieve wireless password About genie Menu Language Dashboard (Click to view details) Support Figure 6. genie app dashboard The genie app can help you with the following: • Automatically repair common wireless network problems. • Have easy access to router features like Live Parental Controls, guest access, Internet traffic meter, speed test, and more. The genie mobile app works on your iPhone, iPad, or Android phone: Phone status Log in to the router Search NETGEAR support Information about genie mobile app and the connected router Figure 7. genie mobile app home screen Getting Started 18

Section	Page
R6100 WiFi Router	1
Contents	3
1. Hardware Setup	7
Unpack Your Router	8
Hardware Features	8
Front and Side Panel	9
Rear Panel	10
Label	11
Position Your Router	11
2. Getting Started	12
Router Setup Preparation	13
Use Standard TCP/IP Properties for DHCP	13
Gather ISP Information	13
Wireless Devices and Security Settings	13
Login and Access	13
NETGEAR genie Setup	14
Use NETGEAR genie after Installation	15
Upgrade the Firmware	15
Dashboard (BASIC Home Screen)	16
Join Your Wireless Network	17
Manual Method	17
Wi-Fi Protected Setup Method	17
NETGEAR genie App and Mobile genie App	18
3. Basic Settings	19
Internet Setup	20
Parental Controls	22
Basic Wireless Settings	24
Change the Wireless Security Option	25
Wireless Network Settings	26
Wireless Security Options	26
Set Up a Guest Network	28
View Attached Devices	29
4. Advanced Home Settings	30
NETGEAR genie Advanced Home Screen	31
Internet Connection Setup Wizard	31
WAN Setup	32
Default DMZ Server	33
Change the MTU Size	34
LAN Setup	35
LAN TCP/IP Setup	36
Use Router as DHCP Server	37
Address Reservation	37
Role of the Router as a DHCP Server	37
Address Reservation	38
WPS Wizard for WiFi Connections	38
Quality of Service (QoS) Setup	39
WMM QoS for Wireless Multimedia Applications	39
Set Up Bandwidth Control	40
Set Up QoS for Internet Access	41
5. USB Storage	45
Connect a USB Storage Device to the Router	46
Safely Remove a USB Drive	46
Access the USB Storage Device	46
Sharing Files	48
Share Photos	48
Store Files in a Central Location for Printing	49
Share Large Files over the Internet	49
View a USB Device Attached to the Router	50
USB Storage Device Network and Access Settings	51
Available Network Folders	52
Specify Approved USB Devices	53
Media Server Settings	54
TiVo Support	55
6. Security	58
Keyword Blocking of HTTP Traffic	59
Block Services (Port Filtering)	60
Port Triggering to Open Incoming Ports	61
Port Forwarding to Permit External Host Communications	62
How Port Forwarding Differs from Port Triggering	63
Set Up Port Forwarding to Local Servers	64
Add a Custom Service	64
Edit or Delete a Port Forwarding Entry	65
Application Example: Make a Local Web Server Public	65
Set Up Port Triggering	66
Schedule Blocking	68
Security Event Email Notifications	69
7. Administration	70
Upgrade the Router Firmware	71
View Router Status	72
Router Information	72
Internet Port	72
Wireless Settings (2.4 GHz and 5 GHz)	74
Specify Logs Settings	75
Manage the Configuration File	77
Back Up Settings	77
Restore Configuration Settings	77
Erase the Current Configuration Settings	78
Change the Password	78
Password Recovery	79
8. Advanced Settings	80
Advanced Wireless Settings	81
Control the Wireless Radio	81
Set Up a Wireless Schedule	82
View or Change WPS Settings	82
Set Up a Wireless Access List by MAC Address	83
Wireless Access Point	85
Wireless Distribution System	86
Set Up the Base Station	87
Set Up a Repeater	88
Dynamic DNS	90
Static Routes	91
Remote Management	92
Universal Plug and Play	94
IPv6	95
Requirements for Entering IPv6 Addresses	95
Auto Detect	96
IPv6 Auto Config	97
IPv6 6to4 Tunnel	98
IPv6 Pass Through	99
IPv6 Fixed	99
IPv6 DHCP	101
IPv6 PPPoE	102
Traffic Meter	104
9. Troubleshooting	106
Quick Tips	107
Sequence to Restart Your Network	107
Check Ethernet Cable Connections	107
Wireless Settings	107
Network Settings	107
Troubleshoot with the LEDs	108
Power LED Is Off or Blinking	108
Power LED Stays Amber	108
LEDs Never Turn Off	109
Internet LED Is Off	109
WiFi LED Is Off	109
Cannot Log In to the Router	109
Cannot Access the Internet	110
Troubleshoot PPPoE	111
Troubleshoot Internet Browsing	112
Changes Not Saved	113
Wireless Connectivity	113
Troubleshoot Your Network Using the Ping Utility	113
Test the LAN Path to Your Router	114
Test the Path from Your Computer to a Remote Device	114
A. Supplemental Information	116
Factory Settings	117
Technical Specifications	119