Netgear WG111U WG111U User Manual - Page 57
Troubleshooting, Basic Tips
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Chapter 6 Troubleshooting This chapter provides information about troubleshooting your NETGEAR Super AG Wireless USB 2.0 Adapter WG111U. After each problem description, instructions are given to help you diagnose and solve the problem. Also, for problems with accessing network resources, the Windows software might not be installed and configured properly on your computers. Please refer to Appendix C, "Preparing Your Network to Work with a Router". Basic Tips If you have problems connecting to your wireless network, try the tips below. Symptom Cause Solution The LED is not lit. The WG111U is not Remove and reinsert the WG111U. connected to the USB Check the Windows device manager to see if the WG111U is port properly or the recognized and enabled. Reload the WG111U software, if WG111U software is necessary. not loaded. Try to install the WG111U in a different USB slot on your system if one is available. The wireless LED blinks and cannot connect to an access point. The WG111U is The access point may not be powered on. Or, the access point attempting to connect and the WG111U are not configured with the same wireless to an access point, parameters. Check the SSID and WEP settings. but cannot connect. I can connect to an access point, but I cannot connect to other computers on the network or the Internet. This could be a physical layer problem or a network configuration problem. Check to make sure that the access point is physically connected to the Ethernet network. Make sure that the IP addresses and the Windows networking parameters are all configured correctly. Restart the cable or DSL modem, router, access point, and notebook PC. Refer to "A Road Map for 'How to Get There From Here'" on page 2-4 for additional suggestions. Troubleshooting 6-1 202-10065-01