Netgear WNR2200 N300 Wireless Router with USB WNR2200 User Manual - Page 125

Troubleshooting Basic Functions, Table 8-2.

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N300 Wireless Router with USB WNR2200 User Manual Troubleshooting Basic Functions After you turn on power to the router, the following sequence of events should occur: 1. When power is first applied, verify that the Power light is on. 2. After approximately 2 minutes, verify that: • The Power light is solid green. • The Internet light is on. • A numbered Ethernet port light is on for any local port that is connected to a computer. This indicates that a link has been established to the connected device. If any of the above conditions does not occur, see the following table. Table 8-2. Troubleshooting Basic Functions Situation Power light is off or is blinking. Lights never turn off. Recommended Action • Make sure that the power cord is properly connected to your router and that the power adapter is properly connected to a functioning power outlet. • Check that you are using the 12V DC, 1.5A power adapter that NETGEAR supplied for this product. • If the Power light alternately blinks green every second, the router software is corrupted. This can happen if a firmware upgrade is interrupted, or if the router detects a problem with the firmware. If the error persists, you have a hardware problem. For recovery instructions, or help with a hardware problem, contact Technical Support at www.netgear.com/support. When the router is turned on, the lights turns on for about 10 seconds and then turn off. If all the lights stay on, there is a fault within the router. If all lights are still on 1 minute after power up: • Cycle the power to see if the router recovers. • Clear the router's configuration to factory defaults as explained in "Restoring the Default Configuration and Password" on page 8-13. If the error persists, you might have a hardware problem and should contact Technical Support at www.netgear.com/support. Troubleshooting 8-3 v1.0, September 2010

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N300 Wireless Router with USB WNR2200 User Manual
Troubleshooting
8-3
v1.0, September 2010
Troubleshooting Basic Functions
After you turn on power to the router, the following sequence of events should occur:
1.
When power is first applied, verify that the Power light
is on.
2.
After approximately 2 minutes, verify that:
•
The Power light is solid green.
•
The Internet light is on.
•
A numbered Ethernet port light is on for any local port that is connected to a computer.
This indicates that a link has been established to the connected device.
If any of the above conditions does not occur, see the following table.
Table 8-2.
Troubleshooting Basic Functions
Situation
Recommended Action
Power light is off or is blinking.
•
Make sure that the power cord is properly connected to your router
and that the power adapter is properly connected to a functioning
power outlet.
•
Check that you are using the 12V DC, 1.5A power adapter that
NETGEAR supplied for this product.
•
If the Power light alternately blinks green every second, the router
software is corrupted. This can happen if a firmware upgrade is
interrupted, or if the router detects a problem with the firmware. If the
error persists, you have a hardware problem. For recovery
instructions, or help with a hardware problem, contact Technical
Support at
www.netgear.com/support
.
Lights never turn off.
When the router is turned on, the lights turns on for about 10 seconds
and then turn off. If all the lights stay on, there is a fault within the
router.
If all lights are still on 1 minute after power up:
•
Cycle the power to see if the router recovers.
•
Clear the router’s configuration to factory defaults as explained in
“Restoring the Default Configuration and Password” on page 8-13
.
If the error persists, you might have a hardware problem and should
contact Technical Support at
www.netgear.com/support
.