Oki MICROLINE 621 Users Guide - Page 82
Problems / Solutions, PROBLEM, CAUSE, SOLUTION
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Problems / Solutions Use the following table to help identify symptoms and possible causes and solutions. PROBLEM No power No power No printing takes place SEL indicator is unlit. SEL indicator is illuminated but no printing takes place. The printhead is moving but no printing takes place. Print position offset The horizontal printing position is offset. CAUSE SOLUTION The power cable in not properly connected. Power outlet problem or power outage. Check that the power cable is properly connected at both the power outlet and the printer. Plug another appliance into this outlet to check if it works. The printer driver is not installed properly. The printer has just stopped printing. There is no paper in the printer. Interface cable is disconnected. Wrong interface cable attached. The ribbon cartridge has not been installed. Re-install the printer driver correctly. Press the SEL key. Load paper Reconnect the interface cable. Use correct interface cable. Install the ribbon cartridge. The start position may change after the printer is powered on. When the printer is powered ON, switch from off-line mode to on-line mode by pressing the SEL key. Reset the start position. You must set the Power Switch to OFF before you change the start position. ML620/ML621 User's Guide 82