Onkyo TX-DS939 Owner Manual - Page 57

Troubleshooting guide NOTE: • The tuning steps by which the tuned frequency changes on each band have been set at the factory to the proper value for the coun- try where the unit is to be sold. If you use the unit in a country where a different tuning step is required or if the broadcast frequencies in your country change so that you cannot tune in radio stations accurately, contact your authorized Onkyo service center. This device employs a microcomputer to perform various functions and operations. If interference generated by an external power supply, radio waves, or other electrical source results in an accident which causes the specified operations and functions to operate abnormally, follow the procedure below to reset the unit. 1. While holding down the CD button, press the VIDEO-1 button. 2. After "Clear" is displayed, the preset memory and parameters stored in the memory, such as those for the Surround mode, are initialized and will return to the factory default settings. Problem with the RC-310M remote controller The remote controller does not operate. • First, try adjusting the controls on the main unit's front panel. If the unit cannot be operated, the problem is in the main unit and not the remote control. • If the batteries are weak, replace them. • Check that the component selector switch on the remote controller is set to the component that is being esed. Some of this remote control's functions cannot be memorized by another • This remote controller uses an infrared ray system allowing most func- remote control. tions to be memorized. However, there may be some instances where memorization is not possible or some remote controller functions can- not be memorized due to the output method. It is difficult to memorize functions in this remote controller from anther remote control, and even after a function is memorized, it cannot be used correctly. • Check that the RC-310M is aimed directly at the other remote controller, or that the two units are close enough from each other. • Confirm whether the batteries of your existing remote controller are weak. If the batteries are weak, it may he impossible to operate a function or to memorize functions. Insert new batteries and try again. • The RC-310M remote controller uses an infrared ray system allowing most functions to be memorized. However, there may be some instances where memorization is not possible or some remote controller functions cannot he memorized due to the output method. The functions of the television, video cassette player, etc., memorized into this remote controller do not operate properly when the buttons are pressed. • Make sure the functions memorized correspond to the characters or marks on the remote controller buttons. The functions will operate as memorized regardless of the button markings. • If the batteries are weak, it may be impossible to memorize functions. Insert the indicated type of batteries into your existing remote controller and this remote controller, and try memorizing the code again. (Make sure the new batteries are the correct type indicated for the equipment.) The operable distance of the RC-310M is shorter than that of the existing • The operable distance of this remote controller and your existing remote control, the RC-310M. or the reaction time of the machine is slow when using remote controller are different. In this case, it may happen that th operable distance of this remote controller is shortened. • Try memorizing the functions once again, making sure the two remote controls are separated by the correct distance. • Check that the batteries are not weak. • The correspondence between the unit and machine may be slow. The codes memorized by the RC-310M buttons have been "forgotten". • If the batteries are left out of the unit for more than one hour, memorized codes will be lost. If this is the case, memorize the codes again. Questions Q :Why can't I get On-screen displays on my TV/ monitor? Q : How do I get just my TV sound through my stereo? Q :Why is there no sound coming from my unit? It worked fine yesterday and there is some music faintly in the background. Answers A : Make sure you have a single RCA video cable running from the monitor output connector on the hack of the TX-DS939 to the EXT. 1 or video-1 input of your TV/ monitor. You must make the input selection on the TV/monitor. (Many customers assume that the TX-DS939 will switch the TV/monitor mode automatically). A : On the back of your TV/monitor you should see AUDIO OUT LEFT and RIGHT RCA jacks. Run a standard RCA cable from those outputs to the VIDEO-1 IN on the TXDS939 . Do not use the PHONO input. A : Check to see that the TAPE-2 MONITOR indicator is not lit. 58