Onkyo TX-NR636 User Manual - Page 54

■■The unit unexpectedly selects my iPod/iPhone as the input source • Always pause iPod/iPhone playback before selecting a different input source. If playback is not paused, the Direct Change function may select your iPod/iPhone as the input source by mistake during the transition between tracks. ■■iPod/iPhone does not work properly • Try reconnecting your iPod/iPhone. Zone Function ■■There is no sound • With Zone function, sound is output only when the signal input source is an external component connected to the analog audio input jacks of the unit, "NET", "USB" or "BLUETOOTH". Zone playback is not possible if the player and the unit are connected via HDMI cable or digital cable. Connect the RCA audio output jacks of the player and the analog audio input jacks of the unit with analog audio (RCA) cable. Also analog audio output setting may be necessary on the player. Blu-ray Disc player AUDIO OUT
Wi-Fi (Wireless LAN) Network ■■Cannot access to Wi-Fi (Wireless LAN) network or sound playback is interrupted and communication does not work • Try plugging/unplugging the power supply of wireless LAN router and the unit, check the wireless LAN router power-on status, and try reboot of the wireless LAN router. • The setting of SSID and encryption (WEP, etc.) is not correct. Make sure the network settings of the unit is properly set. • Connection to an SSID that includes multi-byte characters is not supported. Name the SSID of the wireless LAN router using single-byte alphanumeric characters only and try again. • Can not receive radio wave due to a bad connection. Shorten the distance from wireless LAN access point or remove obstacles for a good visibility, and try again. Place the unit away from microwave ovens or other access points. 2.4 GHz band for wireless LAN may not be enough. Connect ETHERNET terminal of the unit and the router via an Ethernet cable after selecting "7.Hardware Setup" - "Network" and changing "Wi-Fi" to "Off (Wired)". • Place the unit away from the components emitting electromagnetic waves on the 2.4 GHz band (microwave ovens, game consoles, etc.). If this does not solve the problem, stop using other components which emit electromagnetic waves. • When other wireless LAN devices are used near the unit, several issues such as interrupted playback and communication may occur. You can avoid these issues by changing the channel of your wireless LAN router. For instructions on changing channels, see the instruction manual provided with your wireless LAN router. • If there is a metallic object near the unit, wireless LAN connection may not be possible as the metal can effect on the radio wave. • If there is more than one access point in the network, separate each access point. • It is recommended to place the Wi-Fi router (access point) and the unit in the same room. ■■The connection does not complete even when the automatic setting button is pressed on the wireless LAN router • The wireless LAN router setting may be switched to Manual. Return the setting to Auto. • Try the manual set-up. The connection may succeed. ■■On the list of SSID on the TV menu screen, there is no corresponding SSID • When the wireless LAN router setting is at stealth mode (mode to hide the SSID key) or when ANY connection is Troubleshooting off, the SSID is not displayed. Change the setting and try again. Bluetooth ■■Music playback is unavailable on the unit even after successful Bluetooth connection • Depending on the characteristics or specifications of your Bluetooth-enabled device, playback on the unit is not guaranteed. • When the audio volume of your Bluetooth-enabled device is set low, the playback of audio may be unavailable. Volume up the Bluetooth-enabled device. • Depending on the Bluetooth-enabled device, Send/ Receive selector switch may be provided. Select Send mode. • Even when a music file is playing on the Bluetoothenabled device, the sound can not be played if the connection is not established with the unit. Make sure that the unit is connected (this unit is selected as the sound output destination). ■■Sound is interrupted • Problem may be occurring at the Bluetooth-enabled device. Check the information on a webpage. ■■The audio quality is poor after connection with a Bluetooth-enabled device • The Bluetooth reception is poor. Move the Bluetooth- enabled device closer to the unit or remove any obstacle between the Bluetooth-enabled device and this unit. ■■Can not connect with this unit • Try plugging/unplugging the power of the unit and try turning on/off the Bluetooth-enabled device. Re-startup of the Bluetooth-enabled device may be effective. • The Bluetooth-enabled device does not support the profiles required for this unit. • The Bluetooth function of the Bluetooth-enabled device is not enabled. Refer to the user manual of the Bluetooth-enabled device for how to enable the function. • Near components such as microwave oven or cordless phone, which use the radio wave in the 2.4 GHz range, a radio wave interference may occur, which disables the use of this unit. 54