Panasonic KV-S1057C Operating Instructions - Page 66

Appendix, Troubleshooting - service manual

Get Panasonic KV-S1057C PDF manuals and user guides View all Panasonic KV-S1057C manuals
Add to My Manuals
Save this manual to your list of manuals

Page 66 highlights

Appendix A p p e Troubleshooting n d If a problem occurs while the scanner is being used, check the following items and check the scanner status i in User Utility. If the unit still malfunctions, turn it OFF, unplug the power cord and call for service. x Symptom Possible Cause Remedy The LED (Green) does not light when the unit's power is turned ON. The computer does not recognize the scanner. The scanner is not functioning correctly. Scan speed is slow. The document has been loaded on the feed tray, but the scanner does not start scanning. The power cord is not plugged in. The scanner is not connected to the computer correctly. The software is not installed correctly. The scanner is connected via USB hub. There is a problem with the USB cable. The unit's power was turned OFF because no operation was performed for a certain period of time. The scanner is connected over a USB 1.1 connection. The document is not loaded properly. The sensor cannot detect the document as the edge of the document is curled. Insert the power plug firmly. Connect the USB cable correctly. Uninstall the software from the computer (page 70), and then install the software again (page 18). Do not connect via USB hub. Make sure to use the included USB cable. Press the power button to turn ON the unit's power. Connect over USB 2.0 / USB 3.0. Load the document correctly. (page 38) Flatten the document (page 24) and load it again (page 38). 66 Operating Manual

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
Troubleshooting
If a problem occurs while the scanner is being used, check the following items and check the scanner status
in User Utility. If the unit still malfunctions, turn it OFF, unplug the power cord and call for service.
Symptom
Possible Cause
Remedy
The LED (Green) does not
light when the unit’s power is
turned ON.
The power cord is not plugged in.
Insert the power plug firmly.
The computer does not
recognize the scanner.
The scanner is not functioning
correctly.
The scanner is not connected to the
computer correctly.
Connect the USB cable correctly.
The software is not installed correctly.
Uninstall the software from the
computer (page 70), and then install
the software again (page 18).
The scanner is connected via USB
hub.
Do not connect via USB hub.
There is a problem with the USB
cable.
Make sure to use the included USB
cable.
The unit’s power was turned OFF
because no operation was performed
for a certain period of time.
Press the power button to turn ON the
unit’s power.
Scan speed is slow.
The scanner is connected over a USB
1.1 connection.
Connect over USB 2.0 / USB 3.0.
The document has been
loaded on the feed tray, but
the scanner does not start
scanning.
The document is not loaded properly.
Load the document correctly.
(page 38)
The sensor cannot detect the
document as the edge of the
document is curled.
Flatten the document (page 24) and
load it again (page 38).
66
Operating Manual
Appendix