Panasonic KX-FLM651 Laser Fax - Page 64
Troubleshooting, 9.3 When a function does not work, check here, 3.1 Initial settings, 3.2 General
UPC - 037988809844
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9. Help Troubleshooting 9.3 When a function does not work, check here 9.3.1 Initial settings Problem I cannot hear a dial tone. I cannot make calls. The unit does not ring. 9.3.2 General Cause & Solution L The telephone line cord is connected to the [EXT] jack on the unit. Connect to the [LINE] jack (page 19). L If you use a splitter/coupler to connect the unit, remove the splitter/coupler and connect the unit to the wall jack directly. If the unit operates properly, check the splitter/coupler. L Disconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company. L The power cord or telephone line cord is not connected. Check the connections. L If you connected the fax machine through a computer modem, connect the fax machine directly to a telephone line jack. L The dialing mode setting may be wrong. Change the setting (feature #120 on page 20). L The ringer volume is turned OFF. Adjust it (page 21). Problem The other party complains they only hear a fax tone and cannot talk. The {REDIAL/PAUSE} button does not function properly. The receiving mode does not function properly. The unit beeps. Whenever I try to retrieve my voice mail messages, I am interrupted by the fax tone. Cause & Solution L FAX ONLY mode is set. Tell the other party the number is only used for faxes. L Change to TEL mode by pressing {AUTO ANSWER}. L If you use a Distinctive Ring service, make sure you have set the same ring pattern assigned by the telephone company (page 39). L If this button is pressed during dialing, a pause will be inserted. If pressed immediately after a dial tone is obtained, the last number dialed will be redialed. L Distinctive Ring is set (feature #430 on page 39). L The memory reception alert of feature #437 is ON (page 57), and the unit has a document in memory. Press {STOP} to stop the beeps, then see the displayed message instructions to solve the problem. L You are probably entering {*} {#} {9}. This is the default setting for the fax activation code. If you use a voice mail service, turn the fax activation feature OFF or re-program the activation code (feature #434 on page 57). 62 For assistance, please visit http://www.panasonic.com/consumersupport