Panasonic KX-FLM651 Laser Fax - Page 66

9. Help

64

For assistance, please visit http://www.panasonic.com/consumersupport

9.3.5 Copying

The printing quality is

poor.

L

If documents can be copied properly, the unit is working normally.

The other party may have sent a faint document or there may be

something wrong with the other party’s machine. Ask them to send

a clearer copy of the document or to check their fax machine.

L

Some paper has instructions recommending which side to print on.

Try turning the paper over.

L

You may have used paper with a cotton and/or fiber content that is

over 20%, such as letterhead or resume paper.

L

The remaining toner is low. Replace the toner cartridge (page 68).

L

To check the drum life and quality, please print the printer test list

(page 77). If printing quality is still poor, replace the toner cartridge

and drum unit.

L

The toner save mode is ON (feature #482 on page 54).

L

The glass or rollers are dirty with correction fluid, etc. Clean them

(page 75). Please do not insert a document before correction fluid

has dried completely.

I cannot receive

documents even though

paper is installed.

L

Feature #442 is activated and the received fax documents are

automatically transferred to the computer. View the received

documents using the computer (page 50).

When an extension

telephone is connected, I

cannot receive

documents by pressing

{*}{#}{

9

}

.

L

You must set remote fax activation to ON (feature #434 on page 57)

beforehand.

L

Press

{*}{#}{

9

}

firmly.

L

You may have changed the remote fax activation code from

{*}{#}{

9

}

(default setting). Verify the remote fax activation code

(feature #434 on page 57).

L

The memory is full of received documents due to a lack of

recording paper or a recording paper jam. Install paper (page 17)

or clear the jammed paper (page 71).

The other party complains

that they cannot send a

document.

L

The memory is full of received documents due to a lack of

recording paper or a recording paper jam. Install paper (page 17)

or clear the jammed paper (page 71).

L

The unit is not in FAX ONLY mode. Press

{

AUTO ANSWER

}

repeatedly to turn ON the

{

AUTO ANSWER

}

light.

I cannot select the desired

receiving mode.

L

If you want to set FAX ONLY mode:

–

press

{

AUTO ANSWER

}

repeatedly to turn ON the

{

AUTO

ANSWER

}

light.

L

If you want to set TEL mode:

–

press

{

AUTO ANSWER

}

repeatedly to turn OFF the

{

AUTO

ANSWER

}

light.

L

The Distinctive Ring of feature #430 is activated (page 39).

Problem

Cause & Solution

Problem

Cause & Solution

The unit will not make a

copy.

L

You cannot make a copy during programming. Make the copy after

programming.

L

The document was not fed into the unit properly. Re-insert the

document.

L

Recording paper is not installed or the unit has run out of paper.

Install paper (page 17).

Section	Page
Location of Controls	2
Location of Controls	2
Location of controls	3
Important Information	5
Safety Instructions	5
Important safety instructions	5
For best performance	6
Table of Contents	8
Introduction and Installation	10
Accessories	10
1.2 Accessory information	12
Finding the Controls	12
1.3 Description of buttons	12
1.4 Overview	13
Installation	15
1.5 Toner cartridge and drum unit	15
1.6 Paper tray and paper tray cover	17
1.7 Paper stacker	18
1.8 Document stacker	18
1.9 Handset cord	19
1.10 Recording paper	19
Preparation	21
Connections and Setup	21
2.1 Connections	21
2.2 Dialing mode	22
Help Button	22
2.3 Help function	22
Volume	22
2.4 Adjusting volume	23
Initial Programming	23
2.5 Date and time	23
2.6 Your logo	24
2.7 Your fax number	26
Telephone	27
Automatic Dialing	27
3.1 Storing names and telephone numbers for the one-touch dial feature and navigator directory	27
3.2 Making a phone call using one-touch dial feature or navigator directory	28
Caller ID	29
3.3 Caller ID service	29
3.4 Viewing and calling back using caller information	30
3.5 Storing caller information into the one- touch dial feature and navigator directory	31
Fax	32
Sending Faxes	32
4.1 Sending a fax manually	32
4.2 Document requirements	33
4.3 Sending a fax using one-touch dial feature and navigator directory	34
4.4 Broadcast transmission	34
Receiving Faxes	36
4.5 Selecting the way to use your fax machine	36
4.6 Receiving a fax automatically – Auto answer ON	37
4.7 Receiving a fax manually – Auto answer OFF	37
4.8 Using the unit with an answering machine	38
4.9 Junk fax prohibitor (preventing fax reception from undesired callers)	39
Distinctive Ring	41
Distinctive Ring	41
5.1 Distinctive Ring service from your phone company	41
5.2 Using two or more phone numbers on a single telephone line	41
5.3 Using three or more phone numbers on a single telephone line	41
5.4 Programming the ring pattern assigned for fax	42
Copy	43
Copying	43
6.1 Making a copy	43
Multi-Function Station software	45
Setup	45
7.1 Connecting to a computer	45
7.2 Installing Multi- Function Station	45
7.3 Starting Multi-Function Station	47
Printing	48
7.4 Using the fax machine as a printer	48
Scanning	50
7.5 Using the fax machine as a scanner	50
Remote Control	51
7.6 Operating the fax machine from your computer	51
PC Fax	51
7.7 Fax sending/receiving using Multi-Function Station	51
7.8 Confirming the status of the fax machine	53
Programmable Features	54
Features Summary	54
8.1 Programming	54
8.2 Basic features	55
8.3 Advanced features	57
Help	61
Error Messages	61
9.2 Error messages – Display	62
Troubleshooting	64
9.3 When a function does not work, check here	64
Replacement	70
9.4 Replacing the toner cartridge and the drum unit	70
Jams	73
9.5 Recording paper jam	73
9.6 Document jams - sending	76
Cleaning	77
9.7 Cleaning the inside of the unit	77
General Information	79
Printed Reports	79
10.1 Reference lists and reports	79
Specifications	80
10.2 Specifications	80
FCC and Other Information	83
10.3 FCC and Other Information	83
Limited Warranty	85
10.4 Limited Warranty	85
Customer Services	87

Panasonic KX-FLM651 Laser Fax - Page 66

Copying

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